---
title: "Manage subscriptions"
slug: "arceye-start"
tags: ["ARC eye"]
updated: 2026-09-17T09:17:45Z
published: 2026-09-17T09:17:45Z
canonical: "guide.ncloud-docs.com/arceye-start"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.ncloud-docs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage subscriptions

Available in Classic and VPC

Once you've reviewed the ARC eye specifications, quickstart, and glossary, you're ready to start using the service. The very next step is to subscribe ARC eye.

## Subscribe to the service

The customers who got approved through customer service can use ARC eye on the NAVER Cloud Platform console. The entire order of how to subscribe to ARC eye and the descriptions for each step are as follows:

[1. Customer inquiry](/docs/en/arceye-start#1%EA%B3%A0%EA%B0%9D%EB%AC%B8%EC%9D%98) [2. Subscribe from console](/docs/en/arceye-start#2%EC%BD%98%EC%86%94%EC%97%90%EC%84%9C%EC%9D%B4%EC%9A%A9%EC%8B%A0%EC%B2%AD)

### 1. Customer inquiry

First, to contact the NAVER Cloud consultant to use ARC eye, follow these steps:

1. Connect to the NAVER Cloud Platform portal.
2. Go to **Support > Contact us** at the top of the portal.
3. Click **[Services]**.
4. Enter the content in regards to using ARC eye and click **[Contact us]**.
5. After you have a consultation with a NAVER Cloud consultant and the subscription is approved, access the NAVER Cloud Platform console and subscribe to ARC eye.  

Example: Consultation topic: Spatial data design and scanning plan (schedule, number of devices to be rented, personnel, etc.)

### 2. Subscribe from console

Once the ARC eye subscription is approved through customer service and consulting, you can use ARC eye on the NAVER Cloud Platform console. To subscribe ARC eye on the NAVER Cloud Platform console, follow these steps:

1. Access the NAVER Cloud Platform console.
2. Click **Region & Platform** at the upper right corner of the console page.
3. Select the Region and platform you're using, and then click **[Apply]**.
4. Click **Menu** at the upper left corner of the console page.
5. Go to **Services** > **Digital Twin** > **ARC eye**.
6. Click the **Subscription** menu.
7. Click **[Request subscription]**.
8. Read and agree with the terms of service and click **[Subscribe]**.

### Next steps

You completed the beginning steps to use ARC eye. Go to ARC eye usage and learn about the ARC eye features and how to use them.

- Here are some suggested next steps:
  - If you want to create a VL project: Go to [Project](/docs/en/arceye-project).
  - If you want to create a VOT project: Go to [Project](/docs/en/arceye-votproject).
  - If you need more understanding of ARC eye service glossary: Go to [ARC eye glossary](/docs/en/arceye-glossary).
  - If you want to learn the entire order of how to use ARC eye: Go to [ARC eye quickstart](/docs/en/arceye-procedure).
  - If you want to set the ARC eye permissions: Go to [ARC eye permissions management](/docs/en/arceye-subaccount).

## Unsubscribe

You can unsubscribe ARC eye on the NAVER Cloud Platform console. To cancel your ARC eye subscription:

              Caution

              

- All project data gets deleted upon cancellation, so be sure to decide carefully.
- You can cancel the subscription anytime, however, be aware of the charged fee. View the charged rate upon unsubscription and proceed with the unsubscription step.

1. Access the NAVER Cloud Platform console.
2. Click **Region & Platform** at the upper right corner of the console page.
3. Select the Region and platform you're using, and then click **[Apply]**.
4. Click **Menu** at the upper left corner of the console page.
5. Go to **Services** > **Digital Twin** > **ARC eye**.
6. Click the **Subscription** menu.
7. Click **[Subscribed]**, then select **Unsubscribe**.
8. When the Cancel subscription pop-up window appears, click **[OK]**.