Service management

Available in Classic and VPC

Service management explains the layout of the Service management menu screen and how to create and manage services.

Service management screen

The Service management screen is laid out as follows:

Create service

To create a service, follow these steps:

1. Click the environment you are using in the Region menu and the Platform menu on the NAVER Cloud Platform console.
2. Click Services > Media > B2B PRISM Live Studio, in order.
3. Click the Service management menu.
4. Click the [Create service] button.
5. When the Create Service screen appears, configure the basic service information.
   • Service name: enter a unique name of 3-20 characters, which serves as the basis for service management
   • Service logo: click the [Upload] button to attach a service logo image
     • Click the [Logo production guide] button to check usage and specifications for each logo.
       • Click the [Download image] button to download the logo production guide image.
     • Click to select the Apply temporary logo checkbox to create a service by applying the temporary logo. If a temporary logo is applied, the [Upload] button is deactivated. If you want to upload your service logo, unselect the Apply temporary logo option.
     • Outro message: enter an outro message, ranging from 3 to 24 characters
       • If not entered, the name entered in Service name becomes the outro message.
   • Service plan settings: select the scope of using the B2B PRISM Live Studio features
     • When creating a service, only Trial can be selected. To use the features without limits, change the option to Paid after creating a service. For more information, see Service settings.
     • Trial: limited access to features
       • Up to 3 channels can be created, and broadcasting time is limited to a maximum of 60 minutes.
     • Paid: full access to features without limits
6. Check the provided service integration features.
   • Integration features need to be implemented separately through an API after creating the service. For more information about integration feature settings, see Service settings and Integration guide.
7. Click the [Next] button.
8. Review your settings, and then click the [Create] button.
9. Check the details in the service creation popup window, and then click the [OK] button.
   • The service has been created in the OFF status and appears on the list.
   • See Service settings to use the created service by completing the service setup.

Service settings

Only services that are completely set-up can be activated for use.

To set up a service, follow these steps:

1. Click the environment you are using in the Region menu and the Platform menu on the NAVER Cloud Platform console.
2. Click Services > Media > B2B PRISM Live Studio, in order.
3. Click the Service management menu.
4. Click to select the channel to set up from the service list, and then click the [Config] button.
5. When the Service Config screen appears, specify the service settings, and then click the [OK] button.

   • For more information about basic service settings, see Create service.

     Caution

     If you change the Service Plan setting to Paid, the service can not revert to Trial. Services set to Paid incurs usage fees upon activation.

   • OAuth2 client ID: enter the issued client ID

     • Enter 3-20 characters, a combination of letters and underscores (_).

   • OAuth2 client Secret: enter the issued client secret key

     • Enter 3-20 characters, a combination of letters and underscores (_).

   • OAuth2 authentication code generation request URL: enter the URL to request authentication code generation

   • Implement APIs for integration features. For more information about APIs, see B2B PRISM Live Studio API integration guide.

     • API domain: enter the API request URL
     • Set whether to use the optional features. Features enabled for use requires a separate implementation of the API.
6. Review your settings, and the click the [Save] button.
   • The settings are applied to the service.

Enable service

To use a service in the B2B PRISM Live Studio app, you must enable the service.
To enable a service, follow these steps:

1. Click the environment you are using in the Region menu and the Platform menu on the NAVER Cloud Platform console.
2. Click Services > Media > B2B PRISM Live Studio, in order.
3. Click the Service management menu.
4. Click to select the service to enable from the service list, and then click the [Service ON] button.
   • Only if the status is OFF is the [Service ON] button is displayed.
5. Check the details in the warning popup window, and then click the [OK] button.
   • The service status changes to ON, and charging for service usage.begins.

Disable service

You can disable unused services.

1. Click the environment you are using in the Region menu and the Platform menu on the NAVER Cloud Platform console.
2. Click Services > Media > B2B PRISM Live Studio, in order.
3. Click the Service management menu.
4. Click to select the service to disable from the service list, and then click the [Service OFF] button.
   • The [Service OFF] button is displayed only for the services with the ON status.
5. Check the details in the warning popup window, and then click the [OK] button.
   • The service status changes to OFF, and charging for service usage ends.

Check service logs

You can see and download logs that occurred in the last 30 days for a service.
To view service logs, follow these steps:

1. Click the environment you are using in the Region menu and the Platform menu on the NAVER Cloud Platform console.
2. Click Services > Media > B2B PRISM Live Studio, in order.
3. Click the Service management menu.
4. Click to select the channel you want to view the logs for from the service list, and then click the [Logs] button.

   • The Service Logs popup window appears, allowing you to check the logs for the service.

   • Click the [Download] button to download the viewed logs as an Excel file.

   • The following are the details of the collected logs:

     Category	Log	Description
     SERVICE	SERVICE_CREATE	Service creation event
     	SERVICE_CREATE_FAIL	Service creation failed event
     	SERVICE_REMOVE	Service removal event
     	SERVICE_REMOVE_FAIL	Service removal failed event
     	SERVICE_MODIFY	Service edit event
     	SERVICE_MODIFY_FAIL	Service edit failed event
     	SERVICE_ACTIVE	Service activation event
     	SERVICE_DEACTIVE	Service deactivation event