Service management

Available in Classic and VPC

Service management explains the layout of the Service management menu screen and how to create and manage services.

Service management screen

The Service management screen is laid out as follows:

Create service

To create a service, follow these steps:

1. In the NAVER Cloud Platform console, navigate to > Services > Media > B2B PRISM Live Studio.

2. Click the Service management menu.

3. Click the [Create Service] button.

4. When the Create Service screen appears, configure the basic service information.

   • Service Plan settings: select the scope of using the B2B PRISM Live Studio features
     • Trial: limited to 3 channel creations, with a maximum broadcast time of 15 minutes
     • Paid: no channel creation limit, with a maximum broadcast time of 2880 minutes
   Note

   When creating a service, only Trial can be selected. To create a channel without limits, change the option to Paid after creating a service. For more information, see Service settings.

   • Service name: enter a unique name of 3-20 characters using Korean, English, or numbers. This will be used as the basis for service management.
   • Service logo: click the [Upload] button to attach a service logo image
     • Click the [Logo production guide] button to download the logo production guide image.
     • If you check the Apply temporary logo option, the [Upload] button becomes disabled and the temporary logo is applied
       • If you want to upload your service logo, unselect the Apply temporary logo option.
     • Outro message: enter a message that will be displayed for 3 seconds at the end of the broadcast, between 3 and 65 characters (special characters such as <, ", ", > are not allowed)
       • If you do not set outro message, the content entered in Service name is used instead.
     • Watermark logo: appear in the bottom right of the screen for 10 seconds every minute after going live
   • Service browser settings: enter up to 5 webpage names and URLs to be viewed in the PC or mobile app
     • Service browser settings entered in the NAVER Cloud Platform console:
     • 
     • Browser settings popup window displayed in the PRISM Live Studio PC app after integration:
     • 
     • After selecting a registered browser and clicking the [Apply] button, edit the display as a docked panel in the PRISM Live Studio PC app:
     • 
   • Output settings guide: when added, the output specifications set in the NAVER Cloud Platform console can be applied directly in the PC app
     • Output settings entered in the NAVER Cloud Platform console:
     • 
     • Output settings guide popup window displayed in the PRISM Live Studio PC app after integration:
     • 
     • Click [Apply now] to apply the output settings in the app

5. Check the APIs for each provided service integration feature.

6. Enter all the required information and click the [Next] button.
7. After confirming the settings, click the [Create] button.
8. Check the details in the service creation popup window and click the [OK] button.
   • The service has been created in the OFF status and appears on the list.
9. See Service settings to use the created service by completing the service setup.

Service settings

Only services that are completely set-up can be enabled for use.

To set up a service, follow these steps:

1. In the NAVER Cloud Platform console, navigate to > Services > Media > B2B PRISM Live Studio.
2. Click the Service management menu.
3. Click to select the channel to set up from the service list and click the [Config] button.
4. When the Service Config screen appears, specify the service settings and click the [OK] button.

   • For more information about basic service settings, see Create service.

     Caution

     If you change the Service Plan setting to Paid, the service cannot revert to Trial. Services set to Paid incurs usage fees upon activation.

   • OAuth2 client ID: enter the client ID issued by the partner for the PRISM app using 3 to 20 characters in English and numbers

   • OAuth2 client Secret: enter the client secret key issued by the partner for the PRISM app using 3 to 20 characters in English and numbers

   • OAuth2 authentication code generation request URL: enter the URL to request authentication code generation using up to 100 characters

5. Implement the required API for mandatory integration features. For more information about APIs, see B2B PRISM Live Studio API integration guide.
   • API domain: enter the API request URL
6. Set whether to use the optional integration features. For features set to [Enabled], you must implement the API separately.
7. After entering the information, click the [Next] button.
8. On the final confirmation screen, check the entered information and click the [Create] button.
9. The settings are applied to the service.

Enable service

To use the service in the B2B PRISM Live Studio PC/mobile app, the service must be enabled.
To enable a service, follow these steps:

1. In the NAVER Cloud Platform console, navigate to > Services > Media > B2B PRISM Live Studio.
2. Click the Service management menu.
3. Click to select the service to enable from the service list and click the [Service ON] button.
   • The [Service ON] button is displayed only if the status is OFF.
4. Check the details in the warning popup window and click the [OK] button.
5. The service status changes to ON and charging for service usage starts.

Disable service

You can disable unused services.

1. In the NAVER Cloud Platform console, navigate to > Services > Media > B2B PRISM Live Studio.
2. Click the Service management menu.
3. Click to select the service to disable from the service list and click the [Service OFF] button.
   • The [Service OFF] button is displayed only for the services with the ON status.
4. Check the details in the warning popup window and click the [OK] button.
5. The service status changes to OFF and charging for service usage ends.

Check service logs

You can see and download logs that occurred in the last 30 days for a service.
To view service logs, follow these steps:

1. In the NAVER Cloud Platform console, navigate to > Services > Media > B2B PRISM Live Studio.
2. Click the Service management menu.
3. In the service list, click to select the service you want to view the logs for and click the [Service Logs] button.
4. The Service Logs popup window appears, allowing you to check the logs for the service.
5. Click the [Download] button to download the logs as an Excel file.

Log history

The following are the details of the collected logs: