Report

Report page

The Report page is laid out as follows:
backup-report_screen_ko

Area	Description
① Menu name	Name of the menu currently being viewed
② Report type	Type of reports to view Select daily report or monthly report from the dropdown menu to view reports
③ Date	Date to view report For a daily report, you can view a report of tasks completed on the selected date For a monthly report, you can view a report of tasks completed on the selected date
④ Subscribe to receive emails	Click button to manage report subscription If you are receiving reports by email, the [Email subscription settings] button appears
⑤ Event summary	Summary of event information for the searching period according to the selected report type and date If you are receiving reports by email, Email subscription settings appears
⑥ Search bar and filter	Search by entering the name of a task or resource Filter search results by task type and status
⑦ Report list	A list of viewed reports based on the selected report type and date (see view reports)

Area

Description

① Menu name

Name of the menu currently being viewed

② Report type

Type of reports to view

Select daily report or monthly report from the dropdown menu to view reports

③ Date

Date to view report

For a daily report, you can view a report of tasks completed on the selected date
For a monthly report, you can view a report of tasks completed on the selected date

④ Subscribe to receive emails

Click button to manage report subscription

If you are receiving reports by email, the [Email subscription settings] button appears

⑤ Event summary

Summary of event information for the searching period according to the selected report type and date

If you are receiving reports by email, Email subscription settings appears

⑥ Search bar and filter

Search by entering the name of a task or resource
Filter search results by task type and status

⑦ Report list

A list of viewed reports based on the selected report type and date (see view reports)

View reports

We provide reports to have a comprehensive view of daily and monthly events.
To view the reports, follow these steps:

Note

The report list is displayed only if there is a task performed by the Backup service within the selected period.

Click the environment you are using in the Region menu and the Platform menu on the NAVER Cloud Platform console.

Click Services > Storage > Backup, in order.

Click the Report menu.

Select the report type to view from the dropdown menu of Report Type.

Select a date to view a report.

Check the report viewed.

You can quickly search and view certain events with the search and filter features.
Resource: name of the resource that performed the task
Task: name of task performed
Type: type of task performed
Backup method: method of the backup if it's performed
Execution date: date of execution
Expiration date of retention: expiration date of the backup data retention period
Start time: started time of task
End time: ended time of task
Run time: time taken to perform task
Transferred data: amount of data transferred when task was performed
- [Check] button: if Type is backup data, click the button to view the path and backup data
Status: performance status of task
- Succeeded: task was completed successfully
- Failed: task didn't completed successfully
- In progress: task currently being performed
Error code: error code occurred when task failed

Error Code

Error codes you can see in the reports and their descriptions are as follows:

Category	Error code	Cause	Solution
Resource	87:86	Occurs when the backup target database is not found Log Flush error occurs when the correct DB instance information is entered	1. Check if the DB instance information is entered correctly 2. Review the log-error path in the my.cnff configuration file 3. Perform the following actions depending on the type of bug For MySQL bugs: remove one of the parameters (-syslog in the mysqld_safe section or log-error in the mysqld section) from the MySQL config file For MariaDB bugs: update the value of the log-error parameter to the relative path in the MariaDB configuration file and then restart the MariaDB service
Agent	19:1886	A backup task was successful but failed to back up some files as there are many files under the backup target path that are not accessible to the agent at the time of the performance	1. Check the access permissions of the files under the backup target path 2. Reassign the backup target path
Schedule	19:583	Occurs when multiple backup schedules are performed simultaneously for single task	Edit the backup schedules to avoid overlap in schedule (see edit schedule)

Category

Error code

Cause

Solution

Resource

87:86

Occurs when the backup target database is not found

Log Flush error occurs when the correct DB instance information is entered

1. Check if the DB instance information is entered correctly
2. Review the log-error path in the my.cnff configuration file
3. Perform the following actions depending on the type of bug

For MySQL bugs: remove one of the parameters (-syslog in the mysqld_safe section or log-error in the mysqld section) from the MySQL config file
For MariaDB bugs: update the value of the log-error parameter to the relative path in the MariaDB configuration file and then restart the MariaDB service

Agent

19:1886

A backup task was successful but failed to back up some files as there are many files under the backup target path that are not accessible to the agent at the time of the performance

1. Check the access permissions of the files under the backup target path
2. Reassign the backup target path

Schedule

19:583

Occurs when multiple backup schedules are performed simultaneously for single task

Edit the backup schedules to avoid overlap in schedule (see edit schedule)

Manage report subscription

You can add a contact to receive reports on the Backup service usage by email, or delete a contact so that they no longer receive reports by email.

Note

Daily reports are sent at 10:00 am every day to the email of the added contact. The report sent includes information about the tasks performed by the Backup service the day before the report is received.
<example> The report sent on January 1, 2024 at 10:00 am includes information about the tasks performed during the day on December 31, 2023.
Monthly reports are sent on the first day of each month at 10:00 am to the email of the added contact. The report sent includes information about the tasks performed by the Backup service the month before the report is received.
<example> The report sent on January 1, 2024 at 10:00 a.m. Includes information about the tasks performed during the month of December, 2023.

To set the report recipient, follow these steps:

Click the environment you are using in the Region menu and the Platform menu on the NAVER Cloud Platform console.

Click Services > Storage > Backup, in order.

Click the Report menu.

Click [Subscribe to receive emails].

If more than 1 person is receiving the report, the [Email subscription setting] button appears. Click the button and then click Edit email subscription. You can add or delete a contact.

When the prompt appears, set the contact the receive the report.

You can only add a contact if they have been added as a notification recipient in the Cloud Insight service. If there's no recipients have been added, click [Manage notification recipient] button in the upper right corner to add recipients first. For more information, see add recipient.
To receive the report via email, click the dropdown menu of contact name to add them.
To unsubscribe from receiving emails, click the [Delete] button for the contact.
To edit the contact's information, click the [Manage notification recipient] button in the top right. For more information, see edit recipient information.

Click the [Save] button.

Report

Report page

View reports

Error Code

Manage report subscription

What's Next