Import and export

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Import and export

Large-scale migration services can be largely performed in 2 ways. We recommend that you use the premium services for large-scale migration (free).

  1. Migration through hard conversion:
    • Service interruption is required, and you must upgrade an application.
    • Reserve the best time to interrupt the service.
    • Export related data in the correct import format of the Ncloudchat platform.
    • Import the data to Ncloudchat through the Ncloudchat dashboard.
    • Validate and check data integrity.

Through this procedure, you can manage the migration process effectively and make a better start of a new chat service on the Ncloudchat platform. With premium support, you can proceed with these steps more easily by communicating with the engineering team in real time.

Import

  1. You can enter a large volume of data through API.
  2. If you forward the data converted into the data format (JSON) suitable for Ncloudchat, you can add data in bulk at a specified time. Premium support services are recommended.

Export

Each menu has export, and the exported data can be downloaded in Help => Activities & Files.