Issue certificate

Prev Next

The latest service changes have not yet been reflected in this content. We will update the content as soon as possible. Please refer to the Korean version for information on the latest updates.

Available in Classic and VPC

This page describes the method and requirements for issuing a certificate.

Apply for a certificate

To apply for a certificate:

  1. In the NAVER Cloud Platform console, navigate to i_menu Services > Security > Certificate Manager.
  2. Click the Certificate List menu.
  3. Click [Issue certificate].
  4. Select Certificate types. The certificates types issued by Certificate Manager are Cloud Basic and Advanced.

Cloud Basic certificate

When the Issue certificate interface appears, proceed with the following steps in order:

1. Enter domain

Enter the certificate name and domain name.

  • For Certificate name, enter a name that is different from other certificate names.
  • These are types of domain names available for Domain name:
    * FQDN (Example: www.example.com)
    * Apex domain (Example: example.com)
    * Wild card domain (Example: *.example.com)

2. Validation methods

Select how to validate the ownership of the domain you've applied for. Once you select a validation method at this stage, you cannot change it later.

  • DNS validation: A method of validation if you have DNS editing permissions. For more information, see DNS validation.
  • Email validation: The validation value sent to the common system management address (reserved email address) should be entered in the Certificate Manager console for validation. For more information, see Email validation.
Caution

Email validation method is scheduled to be discontinued.
The email validation method is scheduled to be discontinued from February 2026 due to security policy changes. Use DNS validation for future certificate issuance.

3. Review and request

Review the certificate information you applied for and the validation method.

  • If you selected DNS validation, a validation value is created for entry in the DNS Record Type, Record Name, and Record Value after the application is complete. You can view the created validation value and validation status in the certificate details in the Certificate List.
  • If you selected email validation, a validation request email will be sent to the common system management address of the applied domain name after the application is completed. You can view the email address to which the validation request was sent and the validation status in the certificate details in the Certificate List.

4. Application completion

After the application is complete, the certificate status appears as In progress in the Certificate List.

Advanced certificate

When the Issue certificate interface appears, proceed with the following steps in order:

1. Enter domain

Enter the certificate name and domain name.

  • For Certificate name, enter a name that is different from other certificate names.
  • These are types of domain names available for Domain name:
    * FQDN (Example: www.example.com)
    * Apex domain (Example: example.com)
    * Wild card domain (Example: *.example.com)

2. Enter organization information

Note

The menu applies only to Advanced OV certificates. The menu doesn't appear in Advanced DV certificate application.

Select organization information that will be included in the certificate.

  • Only validated organization information can be viewed.
  • You can add organizations in the Organizations menu.

3. Enter CSR

  1. Copy and paste a CSR of pem format.

    • The CN field must have the same domain name as the information entered into the domain.
    • For OV certificates, organization validation information must be entered correctly in the O, C, ST, and L fields.
  2. Click the [Validate CSR] button to run validation. Validation must succeed to proceed to the next step.

4. Select validation methods

Select how to validate the ownership of the domain you've applied for. Once you select a validation method at this stage, you cannot change it later.

  • DNS validation: A method of validation if you have DNS editing permissions. For more information, see DNS validation.
  • Email validation: The validation value sent to the common system management address (reserved email address) should be entered in the Certificate Manager console for validation. For more information, see Email validation.
Caution

Email validation method is scheduled to be discontinued.
The email validation method is scheduled to be discontinued from February 2026 due to security policy changes. Use DNS validation for future certificate issuance.

5. Review and request

Review the certificate information you applied for and the validation method.

  • If you selected DNS validation, a validation value is created for entry in the DNS Record Type, Record Name, and Record Value after the application is complete. You can view the created validation value and validation status in the certificate details in the Certificate List.
  • If you selected email validation, a validation request email will be sent to the common system management address of the applied domain name after the application is completed. You can view the email address to which the validation request was sent and the validation status in the certificate details in the Certificate List.

6. Application completion

After the application is complete, the certificate status appears as In progress in the Certificate List.

Conditions for certificate issuance

If validation is performed and the validation status of all applied domains is Succeeded, the certificate will be issued. If issued successfully, the certificate status appears as Normal, and information such as issuance date, authentication start date, and authentication end date in the certificate details is updated.

Note

Validation status types include In progress, Succeeded, Timeout, and Failed.

Validation status

Validation status can be viewed in Certificate List > Certificate Details.

Validation status Description
In progress The validation value has been created using the domain ownership validation method selected during the certificate issuance request, and it is currently waiting for the validation results.
Succeeded The domain ownership validation in progress has succeeded.
Timeout 72 hours have passed at the In Progress status. The domain ownership validation can no longer proceed after timeout. A new certificate issuance request is required.
Failed The validation value creation failed using the domain ownership validation method selected during the certificate issuance request. The status may fail if email validation fails to send email or DNS validation fails to generate a normal validation value.

Validation methods

  • If the validation method is DNS validation, 1 DNS validation value is created for each domain.
  • If the validation method is email validation, the validation for the domain succeeds if a validation request is complete for at least 1 email address for each domain.
  • After the certificate application is complete, Certificate Manager repeatedly checks for successful validation for 72 hours. If the validation for all domains you applied for succeeds, the validation status appears as Succeeded and the certificate is issued within minutes.
  • If the validation does not succeed within 72 hours, the certificate status appears as Timeout and the certificate can no longer be issued. If the validation status is "Timeout", apply for a new certificate.