---
title: "Utilize Action Method V2"
slug: "chatbot-chatbot-3-10"
tags: ["CLOVA Chatbot"]
updated: 2026-09-17T09:33:52Z
published: 2026-09-17T09:33:52Z
canonical: "guide.ncloud-docs.com/chatbot-chatbot-3-10"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.ncloud-docs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Utilize Action Method V2

## Action Method V2.0 User Guide

- Describe how to utilize action method V2.0.
- Action method V2.0 must be requested in POST method, and the analyzed entity value and user variable value are transmitted through the body.

          Note

          

For details on Action Method V2.0, please refer to [Action Method V2.0](/docs/en/chatbot-chatbot-3-4).

### How to use with answers

          Note

          

- You must respond by referring to the response format in the backend.
- Please use the variableName value in the response format when used in an answer.

**Set response**

![chatbot-chatbot-3-10-1_en.png](https://cdn.document360.io/6998976f-9d95-4df8-b847-d375892b92c2/Images/Documentation/chatbot-chatbot-3-10-1_ko.png?sv=2026-02-06&spr=https&st=2026-11-14T04%3A42%3A17Z&se=2026-11-14T05%3A42%3A17Z&sr=c&sp=r&sig=7pfc1eCRtrmK%2BqStiVd1EvWErOHW3WyeK6tMfeQmCgQ%3D)

  

**Response format**

```
{
    "data": [
        {
            "variableName": "var1",
            "value": "VAR1"
        },
        {
            "variableName": "var2",
            "value": "VAR2"
        }
    ]
}
```

**Test conversation**

![chatbot-chatbot-3-10-2_en.png](https://cdn.document360.io/6998976f-9d95-4df8-b847-d375892b92c2/Images/Documentation/chatbot-chatbot-3-10-2_ko.png?sv=2026-02-06&spr=https&st=2026-11-14T04%3A42%3A17Z&se=2026-11-14T05%3A42%3A17Z&sr=c&sp=r&sig=7pfc1eCRtrmK%2BqStiVd1EvWErOHW3WyeK6tMfeQmCgQ%3D)

  

### How to use user variables

- By calling the action method, you can set the value of the user variable to be used within the session.
- For details on Type, Action, and valueType for setting user variables, refer to [Action Method V2.0.](/docs/en/chatbot-chatbot-3-4)
- For more information on user variables, see [User Variables](/docs/en/chatbot-chatbot-2-6).

  

**Set user variables**

![chatbot-chatbot-3-10-3_en.png](https://cdn.document360.io/6998976f-9d95-4df8-b847-d375892b92c2/Images/Documentation/chatbot-chatbot-3-10-3_ko.png?sv=2026-02-06&spr=https&st=2026-11-14T04%3A42%3A17Z&se=2026-11-14T05%3A42%3A17Z&sr=c&sp=r&sig=7pfc1eCRtrmK%2BqStiVd1EvWErOHW3WyeK6tMfeQmCgQ%3D)

  

**Response format**

```
{
    "data": [
        {
            "variableName": "var1",
            "value": "VAR1"
        },
        {
            "variableName": "var2",
            "value": "VAR2"
        }
    ],
    "userVariable": [
        {
            "name": "userVarString",
            "value": "USERVAR1",
            "type": "TEXT",
            "action": "EQ",
            "valueType": "TEXT"
        },
        {
            "name": "userVarNumber",
            "value": 100,
            "type": "NUMBER",
            "action": "EQ",
            "valueType": "NUMBER"
        },
        {
            "name": "date.year",
            "value": "2022",
            "type": "JSON",
            "action": "EQ",
            "valueType": "TEXT"
        },
        {
            "name": "date.month",
            "value": 10,
            "type": "JSON",
            "action": "EQ",
            "valueType": "NUMBER"
        },
        {
            "name": "date.day",
            "value": 24,
            "type": "JSON",
            "action": "ADD",
            "valueType": "NUMBER"
        }
    ]
}
```

**Test user variables**

![chatbot-chatbot-3-10-4_en.png](https://cdn.document360.io/6998976f-9d95-4df8-b847-d375892b92c2/Images/Documentation/chatbot-chatbot-3-10-4_ko.png?sv=2026-02-06&spr=https&st=2026-11-14T04%3A42%3A17Z&se=2026-11-14T05%3A42%3A17Z&sr=c&sp=r&sig=7pfc1eCRtrmK%2BqStiVd1EvWErOHW3WyeK6tMfeQmCgQ%3D)

  

### How to use arguments

- When calling the action method, you can request it with arbitrary arguments, and it is data that can be used in the backend.
- In the answer, it is used like $2{action method name(arg1, arg2).variableName}.

  

**Set response**

![chatbot-chatbot-3-10-5_en.png](https://cdn.document360.io/6998976f-9d95-4df8-b847-d375892b92c2/Images/Documentation/chatbot-chatbot-3-10-5_ko.png?sv=2026-02-06&spr=https&st=2026-11-14T04%3A42%3A17Z&se=2026-11-14T05%3A42%3A17Z&sr=c&sp=r&sig=7pfc1eCRtrmK%2BqStiVd1EvWErOHW3WyeK6tMfeQmCgQ%3D)

- You can check the arguments set in the answer on the backend.

**Check argument information in backend**

![chatbot-chatbot-3-10-6_en.png](https://cdn.document360.io/6998976f-9d95-4df8-b847-d375892b92c2/Images/Documentation/chatbot-chatbot-3-10-6_ko.png?sv=2026-02-06&spr=https&st=2026-11-14T04%3A42%3A17Z&se=2026-11-14T05%3A42%3A17Z&sr=c&sp=r&sig=7pfc1eCRtrmK%2BqStiVd1EvWErOHW3WyeK6tMfeQmCgQ%3D)

          Note

          

For action method related errors, please refer to the [Error code](/docs/en/chatbot-chatbot-errorcode).