--- title: "Integrating Facebook" slug: "chatbot-chatbot-5-4" tags: ["CLOVA Chatbot"] updated: 2026-09-17T09:33:50Z published: 2026-09-17T09:33:50Z canonical: "guide.ncloud-docs.com/chatbot-chatbot-5-4" stale: true --- > ## Documentation Index > Fetch the complete documentation index at: https://guide.ncloud-docs.com/llms.txt > Use this file to discover all available pages before exploring further. # Integrating Facebook Available in Classic and VPC The following tasks need be performed before setting up integration with Facebook. - Create API Gateway Invoke URL - Create a Facebook page - Create a Facebook for developers account - Create a Facebook App Note The method to create Facebook and Facebook for Developers as described in this guide may slightly differ from the actual process. For the latest information, refer to the Facebook guide. ## Create a Facebook page Log in to Facebook and create a Facebook page on Create a page. 1. Select the category of the Facebook page (business or brand/community or public) and click the **[Start button]**. 2. Enter the page name and category, and then click the **[Next]** button. 3. Upload a profile and cover picture. - The Facebook page is created. ## Create a Facebook for developers account The following describes how to create a Facebook for developers account is as follows. 1. Access [Facebook for Developers](https://developers.facebook.com/) and create a Facebook for developers account. - If you have a Facebook for developers account, go to [Create a Facebook App](/docs/en/chatbot-chatbot-5-4#Facebook-App-%EC%83%9D%EC%84%B1) 2. Enter the name of the app, contact number, and email, and click the **[Next]** button. 3. Proceed with the security check, and then click the **[Submit]** button. 4. Select an additional option (role). ## Integrating Facebook You can integrate Facebook as follows. 1. From the Facebook Developer dashboard, click **[Create an app]** from the **[My apps]** menu at the top of the screen. 2. After selecting the app type, click the **[Next]** button. 3. Enter the app name, and click the **[Create app]** button. 4. On the Dashboard screen, click the **[Settings]** button on your Messenger card. ![chatbot-chatbot-5-4_facebook01_ko](https://cdn.document360.io/6998976f-9d95-4df8-b847-d375892b92c2/Images/Documentation/chatbot-chatbot-5-4_facebook01_en.png?sv=2026-02-06&spr=https&st=2026-11-14T04%3A42%3A15Z&se=2026-11-14T05%3A42%3A15Z&sr=c&sp=r&sig=hzA7tc68j7TvUAscob8bOURnWhDfqvoOcPgEXi1T0%2BA%3D) 1. Click the **[Create a new page]** button to create a new page to connect with the chatbot. 2. Click the **[Add or delete page]** button to connect the page you created in step 5. ![chatbot-chatbot-5-4_facebook02_ko](https://cdn.document360.io/6998976f-9d95-4df8-b847-d375892b92c2/Images/Documentation/chatbot-chatbot-5-4_facebook02_en.png?sv=2026-02-06&spr=https&st=2026-11-14T04%3A42%3A15Z&se=2026-11-14T05%3A42%3A15Z&sr=c&sp=r&sig=hzA7tc68j7TvUAscob8bOURnWhDfqvoOcPgEXi1T0%2BA%3D) 1. Click the **[Create token]** button to copy the issued token and an app ID. ![chatbot-chatbot-5-4_facebook03_ko](https://cdn.document360.io/6998976f-9d95-4df8-b847-d375892b92c2/Images/Documentation/chatbot-chatbot-5-4_facebook03_en.png?sv=2026-02-06&spr=https&st=2026-11-14T04%3A42%3A15Z&se=2026-11-14T05%3A42%3A15Z&sr=c&sp=r&sig=hzA7tc68j7TvUAscob8bOURnWhDfqvoOcPgEXi1T0%2BA%3D) ![chatbot-chatbot-5-4_facebook04_ko](https://cdn.document360.io/6998976f-9d95-4df8-b847-d375892b92c2/Images/Documentation/chatbot-chatbot-5-4_facebook04_en.png?sv=2026-02-06&spr=https&st=2026-11-14T04%3A42%3A15Z&se=2026-11-14T05%3A42%3A15Z&sr=c&sp=r&sig=hzA7tc68j7TvUAscob8bOURnWhDfqvoOcPgEXi1T0%2BA%3D) 1. Enter the app ID value copied from the chatbot integration messenger page into App ID, and enter the page access token value into Access Token (see [Facebook integration settings in chatbot builder](/docs/en/chatbot-chatbot-5-4#%EC%B1%97%EB%B4%87%EB%B9%8C%EB%8D%94%EC%97%90%EC%84%9CFacebook%EC%97%B0%EB%8F%99%EC%84%A4%EC%A0%95)) 2. Create and copy the Step 3 Verify Token in the chatbot integration messenger page, and click the **[Integrate]** button. 3. On the messenger settings page, click the **[Add Callback URL]** button. ![chatbot-chatbot-5-4_facebook05_ko](https://cdn.document360.io/6998976f-9d95-4df8-b847-d375892b92c2/Images/Documentation/chatbot-chatbot-5-4_facebook05_en.png?sv=2026-02-06&spr=https&st=2026-11-14T04%3A42%3A15Z&se=2026-11-14T05%3A42%3A15Z&sr=c&sp=r&sig=hzA7tc68j7TvUAscob8bOURnWhDfqvoOcPgEXi1T0%2BA%3D) 1. When the ‘Edit Callback URL’ page appears, enter the Callback URL and verification token. - Callback URL: Copy the invoke URL created in API Gateway and paste it - Confirmation token: From the chatbot builder, click **Chatbot Settings** > **Integrate messenger** > **[Integrate]** button on Facebook, and then click the **[Create]** button in **Step 3** Verify token to create a confirmation token 1. Click the **[Add subscription]** button, select the **messages** and **messaging_postbacks** subscription fields, and click the **[Save]** button. ![chatbot-chatbot-5-4_facebook06_ko](https://cdn.document360.io/6998976f-9d95-4df8-b847-d375892b92c2/Images/Documentation/chatbot-chatbot-5-4_facebook06_en.png?sv=2026-02-06&spr=https&st=2026-11-14T04%3A42%3A15Z&se=2026-11-14T05%3A42%3A15Z&sr=c&sp=r&sig=hzA7tc68j7TvUAscob8bOURnWhDfqvoOcPgEXi1T0%2BA%3D) ### Facebook integration settings in chatbot builder The following describes how to set up integration with Facebook in the chatbot builder. 1. Complete the preliminary preparation. - Integrating with API Gateway 2. From the NAVER Cloud Platform console, click the **Menu** > **All Services** > **AI Services** > **CLOVA Chatbot** > **Domain** menus, in that order. 3. Click the **[Run builder]** button of the domain you want to run the chatbot builder. 4. From the chatbot Builder, click **Chatbot Settings** > **[Messenger Integration]** button. 5. Enable Facebook, and then click the **[Integrate]** button. 6. Enter the app ID and channel access token in the Step 1 field of Messenger integration settings. 7. From the Step 3 field of Messenger integration settings, click the **[Create]** button under Verify token. 8. Click the **[Integrate]** button.