Manage templates

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Available in Classic and VPC

You can create and manage templates to use when sending mails.

Manage templates screen

To access the Manage templates menu, on the NAVER Cloud Platform console, click i_menu > Services > Application Services > Cloud Outbound Mailer > Manage templates in order.
The Manage templates screen is laid out as follows:

cloudoutboundmailer-use-template_screen_ko

Area Description
① Menu name Name of the menu currently being viewed
② Basic features Features displayed when entering the Manage templates menu for the first time
  • [Register template]: click to create a mail template (see Create domain)
  • [Learn more about the product]: click to go to the Cloud Outbound Mailer introduction page
  • [Refresh]: click to update the template list
③ Category feature Features related to categories for template classification
  • [Create]: enter the category name and then click to create a new category (see Create template category)
  • [Edit]: change the name of the selected category/template in the category tree
  • [Delete]: delete the selected category/template in the category tree (see Delete category/template)
④ Category tree Created categories and the list of included mail templates
⑤ Template details area View template content
  • [Send]: navigate to the mail sending screen to send a mail using the selected template
  • [View content]: enter recipient and substitution tag values to view the mail content (see View template content)
  • [Edit]: edit template content
⑥ JSON conversion feature
Caution
  • If you edit and save a template that was created before the new editor was applied on October 17, 2024 (GMT + 09:00), the existing content may not be preserved.
  • You can continue to use existing templates that have not been edited. However, if you need to edit an existing template, register a new one instead.

Create template category

To create a template category, follow these steps:

  1. On the NAVER Cloud Platform console, click i_menu > Services > Application Services > Cloud Outbound Mailer in order.
  2. Click the Manage templates menu.
  3. Enter the category name in the category name input field at the top of the screen.
    cloudoutboundmailer-use-template_categoryadd_ko
    • You can use Korean, English uppercase and lowercase letters, numbers, periods (.), underscores (_), and hyphens (-), up to 100 characters
    • Once a value is entered, the [Create] button will be enabled
  4. Click the [Create] button.

Create template

To create a new mail template, follow these steps:

  1. On the NAVER Cloud Platform console, click i_menu > Services > Application Services > Cloud Outbound Mailer in order.
  2. Click the Manage templates menu.
  3. Click the [Register template] button.
    • To add a template within a created category, select the category in the category tree and then click the [Register template] button.
    • If no category is selected, the template will be added without a category.
  4. Create a template.
    • Template name: enter the template name
      • You can use Korean, English uppercase and lowercase letters, numbers, periods (.), underscores (_), and hyphens (-), up to 100 characters
    • Description: enter a template description
      • Up to 300 bytes can be entered
    • Sender name: enter the sender's name that will be displayed when the mail is sent
      • Up to 69 bytes can be entered
    • Sender mail address: enter the sender's mail address that will be displayed when the mail is sent
    • Subject: enter the mail subject
      • Up to 500 bytes can be entered
      • You can use substitution tags in the format ${tag name}
    • Enter the mail content in the input window
      • Select the input style among Editor/HTML/TEXT
      • You can use substitution tags in the format ${tag name}
  5. Click the [Register] button.
    • You can change the category of a registered template by dragging the template in the category tree.
Note

For more information on how to use substitution tags in the ${tag name} format, see Using substitution tags.

Creating templates with HTML

You can build templates by entering HTML tags directly in the input field. When creating a template, you can only use the HTML tags and attributes allowed by the provided editor, as listed below:

| Tag type | Allowed tags |
| -------------- | -------------------------------------------------------- ----------------------------------------------------------- |
| Text content tags | blockquote, dd, div, dl, dt, figcaption, hr, li, ol, p, pre, ul |
| Inline text tags | a, b, br, cite, code, em, i, s, small, span, strong, sub, sup, time, u, del, font |
| Multimedia tags | img |
| Content section tags | address, article, aside, footer, h1, h2, h3, h4, h5, h6, header, hgroup, nav, section |
| Table tags | caption, col, colgroup, table, tbody, td, tfoot, th, thead, tr |
| Form tags | input, button |

List of allowed attributes

The following attributes can be used across all tags:

  • align, bgcolor, border, checked, colspan, contenteditable, width, height, href, color, rowspan, span, src, style, target, class, cellpadding, cellspacing, type

Allowed schemas

The following schemas can be used for URLs or links:

  • http, https, ftp, mailto, data
Note

For more information on tags and attributes, see the following HTML References:

View template content

To view a created template and enter recipient and substitution tag values to preview the actual mail that will be sent, follow these steps:

  1. On the NAVER Cloud Platform console, click i_menu > Services > Application Services > Cloud Outbound Mailer in order.
  2. Click the Manage templates menu.
  3. Select the template whose contents you wish to check from the category tree and click the [View content] button when the template details screen appears.
  4. In the content view popup window, enter the recipient's mail address.
    • If the template contains substitution tags, enter the values for those tags as well.
  5. Click the [Preview] button.
    • You can view the mail that will be sent to the recipient.

Exporting template (JSON)

To export a template registered in the Cloud Outbound Mailer to a JSON file, follow these steps:

  1. On the NAVER Cloud Platform console, click i_menu > Services > Application Services > Cloud Outbound Mailer in order.
  2. Click the Manage templates menu.
  3. Click the [Create JSON download request/list] button.
  4. In the Template JSON download list popup window, click the [Request file creation] button.
    • Depending on the data size, it may take some time to generate the file.
    • The generated file can be downloaded for one week before it expires.
  5. Click the [Download] button.
    • The data will be downloaded to your local PC.
  6. Click the [OK] button.

Importing template (JSON)

To import a template written in JSON into the Cloud Outbound Mailer, follow these steps:

  1. On the NAVER Cloud Platform console, click i_menu > Services > Application Services > Cloud Outbound Mailer in order.
  2. Click the Manage templates menu.
  3. Click the [Import] button.
  4. Locate and select the JSON file you wish to upload in the file explorer window, then click the [Open] button.
    • Uploaded templates can be viewed in the category tree.
  • <example> JSON syntax for adding categories and templates
{
  "contents": [
    {
      "name": "test_1",
      "type": "CATEGORY",
      "childList": [
        {
          "name": "test1",
          "type": "TEMPLATE",
          "senderAddress": "test@test.com",
          "title": "test",
          "body": "<p>test</p>",
          "description": ""
        },
        {
          "name": "test2",
          "type": "TEMPLATE",
          "senderAddress": "test@test.com",
          "title": "test2",
          "body": "<p>test2</p>",
          "description": ""
        }
      ]
    }
  ]
}

Delete category/template

To delete a registered category or template, follow these steps:

Note
  • Categories that contain a template or a subcategory cannot be deleted.
  • Deleting a template makes it unavailable for mail sending, but the template itself will not be deleted. It remains in the tree with a strikethrough, and a [Recovery] button appears when the template is clicked. Clicking the [Recovery] button removes the strikethrough, making the template available for mail sending.
  1. On the NAVER Cloud Platform console, click i_menu > Services > Application Services > Cloud Outbound Mailer in order.
  2. Click the Manage templates menu.
  3. To delete a category or template from the category tree, select the desired item and click the [Delete] button.
  4. Click the [OK] button in the notification popup window.
    • For templates, they will appear with a strikethrough in the category tree. The [Delete] button will change to the [Recovery] button when clicked.
    • For categories, they will be immediately removed from the category tree.