Manage templates
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    Manage templates

    • PDF

    Article summary

    Available in Classic and VPC

    You can create and manage templates to use when sending mails.

    Manage templates screen

    To access the Manage templates menu, on the NAVER Cloud Platform console, click Services > Application Services > Cloud Outbound Mailer > Manage templates in order.
    The Manage templates screen is laid out as follows:

    cloudoutboundmailer-use-template_screen_ko

    AreaDescription
    ① Menu nameName of the menu currently being viewed
    ② Basic featuresFeatures displayed when entering the Manage templates menu for the first time
    • [Register template]: click to create a mail template (see Create template)
    • [Learn more about the product]: click to go to the Cloud Outbound Mailer introduction page
    • [Refresh]: click to update the template list
    ③ Category featureFeatures related to categories for template classification
    • [Create]: enter the category name and click to create a new category (see Create template category)
    • [Edit]: change the name of the selected category/template in the category tree
    • [Delete]: delete the selected category/template in the category tree (see Delete category/template)
    ④ Category treeCreated categories and the list of included mail templates
    ⑤ Template details areaView template content
    • [Send]: navigate to the mail sending screen to send a mail using the selected template
    • [View content]: enter recipient and substitution tag values to view the mail content (see View template content)
    • [Edit]: edit template content
    ⑥ JSON conversion feature
    Caution
    • Templates created before application of new editor on October 17, 2024 (GMT + 09:00) may not retain their original content when edited and saved.
    • While existing unedited templates continue to function normally, create a new template if you need to edit an existing one.

    Create template category

    To create a template category, follow these steps:

    1. On the NAVER Cloud Platform console, click Services > Application Services > Cloud Outbound Mailer in order.
    2. Click the Manage templates menu.
    3. Enter the category name in the category name input field at the top of the screen.
      cloudoutboundmailer-use-template_categoryadd_ko
      • You can enter up to 100 characters using Korean, English uppercase and lowercase letters, numbers, periods (.), underscores (_), and hyphens (-)
      • Once a value is entered, the [Create] button will be enabled
    4. Click the [Create] button.

    Create template

    To create a new mail template, follow these steps:

    1. On the NAVER Cloud Platform console, click Services > Application Services > Cloud Outbound Mailer in order.
    2. Click the Manage templates menu.
    3. Click the [Register template] button.
      • To add a template within a created category, select the category in the category tree and click the [Register template] button.
      • If no category is selected, the template will be added without a category.
    4. Create a template.
      • Template name: enter the template name
        • You can enter up to 100 characters using Korean, English uppercase and lowercase letters, numbers, periods (.), underscores (_), and hyphens (-)
      • Description: enter a template description
        • Up to 300 bytes can be entered
      • Sender name: enter the sender's name that will be displayed when the mail is sent
        • Up to 69 bytes can be entered
      • Sender mail address: enter the sender's mail address that will be displayed when the mail is sent
      • Subject: enter the mail subject
        • Up to 500 bytes can be entered
        • You can use substitution tags in the format ${tag name}
      • Enter the mail content in the input window
        • Select the input style among Editor/HTML/TEXT
        • You can use substitution tags in the format ${tag name}
    5. Click the [Register] button.
      • You can change the category of a registered template by dragging the template in the category tree.
    Note

    For more information on how to use substitution tags in the ${tag name} format, see Using substitution tags.

    Create templates using HTML

    You can create templates using HTML tags in the input window. When creating a template, you can only use the HTML tags and properties allowed by the provided editor as follows:

    Types of tagsAllowed tags
    Text content tagsblockquote, dd, div, dl, dt, figcaption, hr, li, ol, p, pre, ul
    Inline text tagsa, b, br, cite, code, em, i, s, small, span, strong, sub, sup, time, u, del, font
    Multimedia tagsimg
    Content section tagsaddress, article, aside, footer, h1, h2, h3, h4, h5, h6, header, hgroup, nav, section
    Table tagscaption, col, colgroup, table, tbody, td, tfoot, th, thead, tr
    Form tagsinput, button

    List of allowed properties

    The following properties can be used with all tags:

    • align, bgcolor, border, checked, colspan, contenteditable, width, height, href, color, rowspan, span, src, style, target, class, cellpadding, cellspacing, type

    Allowed schemes

    The following schemes can be used for URLs or links:

    • http, https, ftp, mailto, data
    Note

    For information about using tags and properties, see the HTML References documents.

    View template content

    To view a created template and enter recipient and substitution tag values to preview the actual mail that will be sent, follow these steps:

    1. On the NAVER Cloud Platform console, click Services > Application Services > Cloud Outbound Mailer in order.
    2. Click the Manage templates menu.
    3. Select the template whose contents you wish to check from the category tree and click the [View content] button when the template details screen appears.
    4. In the content view popup window, enter the recipient's mail address.
      • If the template contains substitution tags, enter the values for those tags as well.
    5. Click the [Preview] button.
      • You can view the mail that will be sent to the recipient.

    Export template (JSON)

    To export a template registered in the Cloud Outbound Mailer to a JSON file, follow these steps:

    1. On the NAVER Cloud Platform console, click Services > Application Services > Cloud Outbound Mailer in order.
    2. Click the Manage templates menu.
    3. Click the [Create JSON download request/list] button.
    4. In the Template JSON download list popup window, click the [Request file creation] button.
      • Depending on the data size, it may take some time to generate the file.
      • The generated file can be downloaded for one week before it expires.
    5. Click the [Download] button.
      • The data is downloaded to your local PC.
    6. Click the [OK] button.

    Import template (JSON)

    To import a template written in JSON into the Cloud Outbound Mailer, follow these steps:

    1. On the NAVER Cloud Platform console, click Services > Application Services > Cloud Outbound Mailer in order.
    2. Click the Manage templates menu.
    3. Click the [Import] button.
    4. Locate and select the JSON file you wish to upload in the file explorer window and click the [Open] button.
      • Uploaded templates can be viewed in the category tree.
    • <example> JSON syntax for adding categories and templates
    {
      "contents": [
        {
          "name": "test_1",
          "type": "CATEGORY",
          "childList": [
            {
              "name": "test1",
              "type": "TEMPLATE",
              "senderAddress": "test@test.com",
              "title": "test",
              "body": "<p>test</p>",
              "description": ""
            },
            {
              "name": "test2",
              "type": "TEMPLATE",
              "senderAddress": "test@test.com",
              "title": "test2",
              "body": "<p>test2</p>",
              "description": ""
            }
          ]
        }
      ]
    }
    

    Delete category/template

    To delete a registered category or template, follow these steps:

    Note
    • Categories that contain a template or a subcategory cannot be deleted.
    • Deleting a template makes it unavailable for mail sending, but the template itself will not be deleted. It remains in the tree with a strikethrough, and the [Recovery] button appears when the template is clicked. Clicking the [Recovery] button removes the strikethrough, making the template available for mail sending.
    1. On the NAVER Cloud Platform console, click Services > Application Services > Cloud Outbound Mailer in order.
    2. Click the Manage templates menu.
    3. To delete a category or template from the category tree, select the desired item and click the [Delete] button.
    4. Click the [OK] button in the notification popup window.
      • For templates, they will appear with a strikethrough in the category tree. The [Delete] button will change to the [Recovery] button when clicked.
      • For categories, they will be immediately removed from the category tree.

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