Available in Classic and VPC
You can create and manage templates to use when sending mails.
Manage templates interface
Navigate to Menu > All Services > Application Services > Simple & Easy Notification Service > MAIL > Manage templates in the NAVER Cloud Platform console to access the Manage templates menu.
The Manage templates interface includes the following components:

| Component | Description |
|---|---|
| ① Menu name | Current menu name. |
| ② Basic features | Features displayed when you first access the Manage templates menu.
|
| ③ Category feature | Category-related features for classifying templates.
|
| ④ Category tree | Created categories and the list of included mail templates |
| ⑤ Template details component | View template content
|
| ⑥ JSON conversion feature |
|
- Templates created before application of new editor on October 17, 2024 (GMT +09:00) may not retain their original content when edited and saved.
- While existing unedited templates continue to function normally, create a new template if you need to edit an existing one.
Create template category
To create a template category:
- In the NAVER Cloud Platform console, navigate to Menu > All Services > Application Services > Simple & Easy Notification Service > MAIL.
- Click the Manage templates menu.
- Enter the category name in the category name input field at the top of the page.
- You can enter up to 100 characters using Korean, English uppercase and lowercase letters, numbers, periods (.), underscores (_), and hyphens (-).
- Once a value is entered, the [Create] button is enabled.
- Click [Create].
Create template
To create a new mail template:
- In the NAVER Cloud Platform console, navigate to Menu > All Services > Application Services > Simple & Easy Notification Service > MAIL.
- Click the Manage templates menu.
- Click [Register template].
- To add a template within a created category, select the category in the category tree and click [Register template].
- If no category is selected, the template will be added without a category.
- Create a template.
- Template name: Enter the template name.
- You can enter up to 100 characters using Korean, English uppercase and lowercase letters, numbers, periods (.), underscores (_), and hyphens (-).
- Description: Enter a template description.
- Up to 300 bytes can be entered.
- Sender name: Enter the sender's name that will be displayed when the mail is sent.
- Up to 69 bytes can be entered.
- Sender mail address: Enter the sender's mail address that will be displayed when the mail is sent.
- Subject: Enter the mail subject.
- Up to 500 bytes can be entered.
- Substitution tags in the ${tag name} format can be used.
- Enter the mail content in the input window.
- Select the input style among Editor/HTML/TEXT.
- Substitution tags in the ${tag name} format can be used.
- Template name: Enter the template name.
- Click [Register].
- You can change the category of a registered template by dragging the template in the category tree.
For more information on how to use substitution tags in the ${tag name} format, see Using substitution tags.
Create templates using HTML
You can create templates using HTML tags in the input window. When creating a template, you can only use the HTML tags and properties allowed by the provided editor as follows:
| Types of tags | Allowed tags |
|---|---|
| Text content tags | blockquote, dd, div, dl, dt, figcaption, hr, li, ol, p, pre, ul |
| Inline text tags | a, b, br, cite, code, em, i, s, small, span, strong, sub, sup, time, u, del, font |
| Multimedia tags | img |
| Content section tags | address, article, aside, footer, h1, h2, h3, h4, h5, h6, header, hgroup, nav, section |
| Table tags | caption, col, colgroup, table, tbody, td, tfoot, th, thead, tr |
| Form tags | input, button |
List of allowed properties
The following properties can be used with all tags:
align,bgcolor,border,checked,colspan,contenteditable,width,height,href,color,rowspan,span,src,style,target,class,cellpadding,cellspacing,type
Allowed schemes
The following schemes can be used for URLs or links:
http,https,ftp,mailto,data
For information about using tags and properties, see the HTML References documentation below.
View template content
To view a created template and enter recipient and substitution tag values to preview the actual mail that will be sent:
- In the NAVER Cloud Platform console, navigate to Menu > All Services > Application Services > Simple & Easy Notification Service > MAIL.
- Click the Manage templates menu.
- Select the template whose contents you wish to check from the category tree and click [View content] when the template details interface appears.
- In the content view popup window, enter the recipient's mail address.
- If the template contains substitution tags, enter the values for those tags as well.
- Click [Preview].
- You can view the mail that will be sent to the recipient.
Export template (JSON)
To export a template registered in MAIL to a JSON file:
- In the NAVER Cloud Platform console, navigate to Menu > All Services > Application Services > Simple & Easy Notification Service > MAIL.
- Click the Manage templates menu.
- Click [Create JSON download request/list].
- In the Template JSON download list popup window, click [Request file creation].
- Depending on the data size, it may take some time to generate the file.
- The generated file can be downloaded for 1 week before it expires.
- Click [Download].
- The data is downloaded to your local PC.
- Click [OK].
Import template (JSON)
To import a template written in JSON into MAIL:
- In the NAVER Cloud Platform console, navigate to Menu > All Services > Application Services > Simple & Easy Notification Service > MAIL.
- Click the Manage templates menu.
- Click [Import].
- Locate and select the JSON file you wish to upload in the file explorer window and click [Open].
- Uploaded templates can be viewed in the category tree.
- Example: JSON syntax for adding categories and templates.
{
"contents": [
{
"name": "test_1",
"type": "CATEGORY",
"childList": [
{
"name": "test1",
"type": "TEMPLATE",
"senderAddress": "test@test.com",
"title": "test",
"body": "<p>test</p>",
"description": ""
},
{
"name": "test2",
"type": "TEMPLATE",
"senderAddress": "test@test.com",
"title": "test2",
"body": "<p>test2</p>",
"description": ""
}
]
}
]
}
Delete category/template
To delete a registered category or template:
- Categories that contain a template or a subcategory cannot be deleted.
- Deleting a template makes it unavailable for mail sending, but the template itself will not be deleted. It remains in the tree with a strikethrough, and the [Recovery] button appears when the template is clicked. Clicking [Recovery] removes the strikethrough, making the template available for mail sending.
- In the NAVER Cloud Platform console, navigate to Menu > All Services > Application Services > Simple & Easy Notification Service > MAIL.
- Click the Manage templates menu.
- To delete a category or template from the category tree, select the desired item and click [Delete].
- Click [OK] in the notification popup window.
- For templates, they will appear with a strikethrough in the category tree. When clicked, the [Delete] button switches to [Recovery] button.
- For categories, they will be immediately removed from the category tree.