---
title: "Unsubscribe mail list"
slug: "cloudoutboundmailer-use-unsubscribe"
tags: ["Cloud Outbound Mailer"]
updated: 2026-10-08T06:50:06Z
published: 2026-10-08T06:50:06Z
canonical: "guide.ncloud-docs.com/cloudoutboundmailer-use-unsubscribe"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.ncloud-docs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Unsubscribe mail list

Available in Classic and VPC

You can view and manage email addresses with opt-out settings. Opt-outs are registered when a recipient of an advertisement email clicks the opt-out link in the email, or when a console user registers an address.

## Unsubscribe mail list interface

Navigate to **Menu** > **All Services** > **Application Services** > **Simple & Easy Notification Service** > **MAIL** > **Unsubscribe mail list** in the NAVER Cloud Platform console to access the Unsubscribe mail list menu. The Unsubscribe mail list interface includes the following components:

![cloudoutboundmailer-use-unsubscribe_screen_ko](https://cdn.document360.io/6998976f-9d95-4df8-b847-d375892b92c2/Images/Documentation/cloudoutboundmailer-use-unsubscribe_screen_en.png?sv=2026-02-06&spr=https&st=2026-11-14T04%3A28%3A19Z&se=2026-11-14T05%3A28%3A19Z&sr=c&sp=r&sig=ARL%2B8SDvPXbKdmiL6VZsUn%2FUlSHxm2XJMWtwwR3tLHA%3D)

| Component | Description |
| --- | --- |
| ① Menu name | Current menu name. |
| ② Basic features | Features displayed when you first access the **Unsubscribe mail list** menu. - **[Learn more]**: Go to the Simple & Easy Notification Service overview page. - **[Refresh]**: Reload the opt-out list. |
| ③ Post-creation features | Features displayed after the opt-out list is created. - **[Register advertising mail opt-out]**: Register email addresses to opt out of advertisement mail (see [Register opt-out](/docs/en/cloudoutboundmailer-use-unsubscribe#%EC%88%98%EC%8B%A0%EA%B1%B0%EB%B6%80%EB%93%B1%EB%A1%9D)). - **[Cancel opt-out]**: Delete email addresses from the opt-out list (see [Cancel opt-out](/docs/en/cloudoutboundmailer-use-unsubscribe#%EC%88%98%EC%8B%A0%EA%B1%B0%EB%B6%80%ED%95%B4%EC%A0%9C)). |
| ④ Opt-out list | View the registered opt-out list and details. - If an address was registered directly in the console, **Y** is displayed in **Registered by admin**. - If a mail recipient set to opt-out, **N** is displayed in **Registered by admin**. |
| ⑤ Search bar | Search by entering an email address. To cancel the search, click **[Reset]**. |
| ⑥ **Download request/list** | Download the registered opt-out list as an Excel file (see [Download opt-out list](/docs/en/cloudoutboundmailer-use-unsubscribe#%EC%88%98%EC%8B%A0%EA%B1%B0%EB%B6%80%EB%AA%A9%EB%A1%9D%EB%8B%A4%EC%9A%B4%EB%A1%9C%EB%93%9C)). |

## Register opt-out

To directly register email addresses to opt out of advertisement mail:

1. In the NAVER Cloud Platform console, navigate to **Menu** > **All Services** > **Application Services** > **Simple & Easy Notification Service** > **MAIL**.
2. Click the **Unsubscribe mail list** menu.
3. Click **[Register advertisement mail opt-out]**.
4. In the bulk opt-out email address registration popup, enter the email addresses.
  - Email addresses are recognized correctly only when entered in the format aaa@aaa.com.
  - To enter multiple addresses, separate them with the **[Tab]**/**[Space]**/**[Enter]** key, a comma (,), or a semicolon (;).
5. Click **[OK]**.
6. Click **[OK]** in the notification popup window.

## Cancel opt-out

To cancel opt-outs by deleting email addresses registered in the opt-out list:

1. In the NAVER Cloud Platform console, navigate to **Menu** > **All Services** > **Application Services** > **Simple & Easy Notification Service** > **MAIL**.
2. Click the **Unsubscribe mail list** menu.
3. Select the email addresses for which you want to cancel the opt-out, then click **[Cancel opt-out]**.
4. In the cancel opt-out popup, check the addresses and click **[OK]**.
  - If you want to add more email addresses to cancel, you can enter them directly in the input field.
  - To enter multiple addresses, separate them with the **[Tab]**/**[Space]**/**[Enter]** key, a comma (,), or a semicolon (;).
5. Click **[OK]** in the notification popup window.

## Download opt-out list

To download the opt-out list as an Excel file:

1. In the NAVER Cloud Platform console, navigate to **Menu** > **All Services** > **Application Services** > **Cloud Outbound Mailer**.
2. Click the **Unsubscribe mail list** menu.
3. Click **[Download request/list]**.
4. In the Excel download list popup window, click **[Request file creation]**.
  - Depending on the data size, it may take some time to generate the file.
  - The generated file can be downloaded for 1 week before it expires.
5. Click **[Download]**.
  - The data is downloaded to your local PC.
6. Click **[OK]**.