Available in Classic and VPC
You can set different access permissions for CLOVA AiCall using NAVER Cloud Platform's Sub Account service. Sub Account offers both system-managed (System Managed) and user-defined (User Created) policies to help you configure management and operation permissions.
Sub Account is a free service with no additional charges. For more information about Sub Account, see Services > Management & Governance > Sub Account menu and Sub Account user guide in the NAVER Cloud Platform portal.
System-managed policies
System-managed policies are pre-built, role-based policies that NAVER Cloud Platform provides for your convenience. When you assign one of these policies to a sub account, that account gets access to CLOVA AiCall. Here are the available system-managed policies for CLOVA AiCall:
| Policy name | Policy description |
|---|---|
| NCP_ADMINISTRATOR | Full access to all services with the same scope as the main account |
| NCP_INFRA_MANAGER | Permission to access all services, except the My Account > Billing information and cost management > Billing and payment management menu in the console, which is restricted. |
| NCP_FINANCE_MANAGER | Permission to access only the Cost Explorer service and the My Account > Billing information and cost management > Billing and payment management menu in the console. |
| NCP_CLOVA_AI_CALL_MANAGER | Full access to all CLOVA AiCall features |
| NCP_CLOVA_AI_CALL_VIEWER | View-only access to all CLOVA AiCall features |
User-defined policies
User-defined policies let you create custom permissions. When you assign a user-defined policy to a sub account, that account can only perform the specific actions you've allowed. Here are the available user-defined policies for CLOVA AiCall:
| Type | Action | Related action | Resource type | Group by resource type | Action description |
| ---- | ---- | ---- | ---- | ---- | ---- |
| View | View/executeBuilder | View/getContactCenterList | ContactCenter | ContactCenter | Run the Contact Center builder |
| View | View/getContactCenterDetail | View/getContactCenterList | ContactCenter | ContactCenter | View Contact Center details |
| View | View/getContactCenterList | - | * | ContactCenter | View the Contact Center list |
| View | View/getContactCenterUsage | View/getContactCenterList | ContactCenter | ContactCenter | View Contact Center usage |
| Change | Change/createContactCenter | View/getContactCenterList | * | ContactCenter | Create a Contact Center |
| Change | Change/deleteContactCenter | View/getContactCenterList | ContactCenter | ContactCenter | Delete a Contact Center |
| Change | Change/subscribeProduct | - | * | * | Subscribe to and manage CLOVA AiCall |
| Change | Change/updateContactCenter | View/getContactCenterDetail
View/getContactCenterList | ContactCenter | ContactCenter | Edit Contact Center |
If you grant someone access to a specific action but not to the required related actions, they won't be able to complete their tasks. Sub Account automatically includes these related permissions to prevent this issue. However, if you manually uncheck these auto-selected related actions, the system assumes this was intentional and won't override your selection.