---
title: "Manage account"
slug: "clovacarecall-admin-account-mgmt-vpc"
updated: 2026-09-17T09:33:52Z
published: 2026-09-17T09:33:52Z
canonical: "guide.ncloud-docs.com/clovacarecall-admin-account-mgmt-vpc"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.ncloud-docs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage account

Available in VPC

You can configure various admin console account settings, such as changing user information and password and managing security settings and authentication key.

You can configure the following settings:

- [Change user information](/docs/en/clovacarecall-admin-account-mgmt-vpc#%ED%9A%8C%EC%9B%90%EC%A0%95%EB%B3%B4%EB%B3%80%EA%B2%BD): Change the user information.
- [Change password](/docs/en/clovacarecall-admin-account-mgmt-vpc#%EB%B9%84%EB%B0%80%EB%B2%88%ED%98%B8%EB%B3%80%EA%B2%BD): Change the password.
- [Security settings](/docs/en/clovacarecall-admin-account-mgmt-vpc#%EB%B3%B4%EC%95%88%EC%84%A4%EC%A0%95): Select whether to use 2-factor authentication and specify the authentication method.
- [Manage authentication key](/docs/en/clovacarecall-admin-account-mgmt-vpc#%EC%9D%B8%EC%A6%9D%ED%82%A4%EA%B4%80%EB%A6%AC): Manage the API authentication key.
- [Cancel subscription](/docs/en/clovacarecall-admin-account-mgmt-vpc#%EC%84%9C%EB%B9%84%EC%8A%A4%ED%95%B4%EC%A7%80): Cancel subscription of the admin console and delete the user information.

## Manage account

You can manage admin console’s account information.

### Change user information

To change user information:

1. Access the admin console (see [Access admin console](/docs/en/clovacarecall-admin-screen-vpc#%EC%96%B4%EB%93%9C%EB%AF%BC%EC%BD%98%EC%86%94%EC%A0%91%EC%86%8D)).
2. Hover the mouse over the user name on the right and click the **Manage account** menu.
3. On the **Login** page, enter the password.
4. In the **Manage account > User information** tab, edit the user information.
  - **Email address**: Enter your email address.
  - **Authentication number**: Enter the authentication number you received via email.
  - **Name**: Enter a user name within 20 characters.
  - **Mobile phone number**: Enter your mobile phone number.
  - **Authentication number**: Enter the authentication number you received on your mobile phone.
  - **Task (optional)**: Enter your task within 20 characters.
5. Click **[OK]**.
  - Your user information is now changed.

### Change password

To change your password:

1. Access the admin console (see [Access admin console](/docs/en/clovacarecall-admin-screen-vpc#%EC%96%B4%EB%93%9C%EB%AF%BC%EC%BD%98%EC%86%94%EC%A0%91%EC%86%8D)).
2. Hover the mouse over the user name on the right and click the **Manage account** menu.
3. On the **Login** page, enter the password.
4. In the **Manage account > Change password** tab, edit the password.
  - **Current password**: Enter your current password.
  - **New password**: Enter a new password.
  - **Confirm new password**: Enter the new password again.
5. Click **[OK]**.
  - Your password is now changed.

### Security settings

To change security settings:

1. Access the admin console (see [Access admin console](/docs/en/clovacarecall-admin-screen-vpc#%EC%96%B4%EB%93%9C%EB%AF%BC%EC%BD%98%EC%86%94%EC%A0%91%EC%86%8D)).
2. Hover the mouse over the user name on the right and click the **Manage account** menu.
3. On the **Login** page, enter the password.
4. In the **Manage account > Security settings** tab, edit the security settings.
  - **2-Factor authentication**
    - Enable: Enable 2-factor authentication.
    - Disable: View the notification and disable 2-factor authentication.
  - **Authentication method**
    - Email: Send the authentication number to the email address you entered.
    - Text message: Send the authentication number to the mobile phone number you entered.
5. Click **[OK]**.
  - The security settings are now changed.

### Manage authentication key

To manage an API authentication key:

1. Access the admin console (see [Access admin console](/docs/en/clovacarecall-admin-screen-vpc#%EC%96%B4%EB%93%9C%EB%AF%BC%EC%BD%98%EC%86%94%EC%A0%91%EC%86%8D)).
2. Hover the mouse over the user name on the right and click the **Manage account** menu.
3. On the **Login** page, enter the password.
4. In the **Manage account > Manage authentication key** tab, you can manage the authentication key.
  - **Add**: Click **[Add authentication key]**.
    - You can add up to 5 authentication keys.
  - **Delete**: From the list, click ![i-clovacarecall-more](https://cdn.document360.io/6998976f-9d95-4df8-b847-d375892b92c2/Images/Documentation/i-clovacarecall-more.png?sv=2026-02-06&spr=https&st=2026-11-14T04%3A42%3A19Z&se=2026-11-14T05%3A42%3A19Z&sr=c&sp=r&sig=7q9kVp66VpBrZI%2BZqXFKuEaLS8RMZR%2BY8u%2BhR8FguHI%3D) on the authentication key you want to delete, and click **[Delete]**.
  - **Copy**: From the list, click ![i-clovacarecall-copy](https://cdn.document360.io/6998976f-9d95-4df8-b847-d375892b92c2/Images/Documentation/i-clovacarecall-copy.png?sv=2026-02-06&spr=https&st=2026-11-14T04%3A42%3A19Z&se=2026-11-14T05%3A42%3A19Z&sr=c&sp=r&sig=7q9kVp66VpBrZI%2BZqXFKuEaLS8RMZR%2BY8u%2BhR8FguHI%3D) on the authentication key you want to copy.

### Cancel subscription

To cancel your subscription:

1. Access the admin console (see [Access admin console](/docs/en/clovacarecall-admin-screen-vpc#%EC%96%B4%EB%93%9C%EB%AF%BC%EC%BD%98%EC%86%94%EC%A0%91%EC%86%8D)).
2. Hover the mouse over the user name on the right and click the **Manage account** menu.
3. On the **Login** page, enter the password.
4. In the **Manage account > Cancel subscription** tab, select to agree subscription cancellation.
5. Click **[Cancel subscription]**.
  - Your user information is deleted.