---
title: "Admin console access and interface layout"
slug: "clovacarecall-admin-screen-vpc"
updated: 2026-09-17T09:33:52Z
published: 2026-09-17T09:33:52Z
canonical: "guide.ncloud-docs.com/clovacarecall-admin-screen-vpc"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.ncloud-docs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Admin console access and interface layout

Available in VPC

CLOVA CareCall provides a separate admin console that allows AI to make outgoing calls to care recipients and enables administrators to view the call results.

## Access admin console

Note

You need to have an account to access the admin console. Click **[Sign up]** to create an account.

To access the admin console:

1. Access the [**Admin console**](https://carecall.naverncp.com/).
2. Enter your **Email address**.
3. Enter your **Password**.
4. Click **[Login]**.
  - You cannot log in for 30 minutes if you fail 5 times.
  - After logging in, enter the authentication number for 2-factor authentication.

## Admin console interface

The admin console interface includes the following components:

![clovacarecall-admain-screen_ko](https://cdn.document360.io/6998976f-9d95-4df8-b847-d375892b92c2/Images/Documentation/clovacarecall-admain-screen_en.png?sv=2026-02-06&spr=https&st=2026-11-14T04%3A50%3A32Z&se=2026-11-14T05%3A50%3A32Z&sr=c&sp=r&sig=G1Oa3SokZxRPoJar5EpchIb%2FnPEbqK7W%2Fx7XzZCcIJw%3D)

| Component | Description |
| --- | --- |
| ① Open/Close | Collapse or expand the menu on the left. |
| ② Account information | Organization name and user name. |
| ③ Logout information | Remaining time before logout. |
| ④ **Manage account** | Manage admin console’s account information (see [Manage account](/docs/en/clovacarecall-admin-account-mgmt-vpc)). |
| ⑤ **Manage recipients** | Manage recipients to be included in the schedule (see [Manage recipients](/docs/en/clovacarecall-admin-recipient-mgmt-vpc)). |
| ⑥ **Manage schedule** menu | Manage schedule for the campaign (see [Manage schedule](/docs/en/clovacarecall-admin-schedule-mgmt-vpc)). |
| ⑦ **Manage campaign** menu | Manage CareCall execution (see [Manage campaign](/docs/en/clovacarecall-admin-campaign-mgmt-vpc)). |
| ⑧ **Campaign status** menu | View call details for campaign results (see [Campaign status](/docs/en/clovacarecall-admin-campaign-status-vpc)). |
| ⑨ **Analytics** menu | View analytics for CareCall results (see [Analytics](/docs/en/clovacarecall-admin-statistics-vpc)). |
| ⑩ **Settings** menu | Configure admin console settings (see [Settings](/docs/en/clovacarecall-admin-settings-vpc)). |
| ⑪ Content component | Displays content corresponding to the selected menu. |