Available in VPC
CLOVA CareCall is NAVER Cloud Platform's first and largest AI-based well-being check service in Korea. With CLOVA CareCall, you can check in with people in need of healthcare including problems with sleeping, eating, etc., and monitor for any abnormalities through natural conversations led by AI.
CLOVA CareCall features
CLOVA CareCall offers these key features:
- Free-flowing conversations: Ask and answer contextual questions based on HyperCLOVA X for a natural conversation.
- Purpose-driven wellness conversation: A new technology that adds purpose-driven dialogue to free conversation, enabling conversations with specific objectives while maintaining a natural flow.
Example: If a weather disaster alert is issued when interacting with the AI, it provides guidance on safety measures to follow during the disaster. Once the weather disaster ends, it checks for any potential damage. - Remember conversations: A first for AI interactive services, this feature allows you to use your previous conversations in your next call for personalized conversations with your audience.
- Streamline and monitor work: In addition to AI phone calls, we offer a range of tools to help municipalities efficiently manage large-scale care operations.
CLOVA CareCall user guide
CLOVA CareCall is available in Korea and Japan Regions. The services provided in the Regions are the same. Use this guide to get the most out of CLOVA CareCall.
- CLOVA CareCall overview: Learn about the service and find helpful resources.
- CLOVA CareCall prerequisites: View specifications and pricing information.
- CLOVA CareCall quickstart: Follow a step-by-step guide through the entire process.
- Getting started: Learn how to use CLOVA CareCall.
- Manage subscriptions: Subscribe to and manage your CLOVA CareCall
- Contact Center: How to configure the Contact Center menu interface and how to create, edit, and delete a Contact Center.
- Using CLOVA CareCall: How to use the features provided by CLOVA CareCall.
- Using the console: Learn how to access CLOVA CareCall from the NAVER Cloud Platform console.
- Contact Center: Learn how to create and manage a Contact Center.
- Using the admin console: Learn how to access CLOVA CareCall from the CLOVA CareCall admin console.
- Admin console access and interface layout: Learn how to access the admin console and understand the interface layout.
- Recipient management: Learn how to add and manage recipients.
- Schedule management: Learn how to add and manage schedules.
- Campaign management: Learn how to add and manage campaigns.
- Campaign status: Learn how to check campaign results.
- Analytics: Learn how to view analytics for CareCall results.
- Settings: Learn how to configure the environmental requirements in the admin console.
- Account management: Learn how to manage accounts in the admin console.
- Using the console: Learn how to access CLOVA CareCall from the NAVER Cloud Platform console.
- CLOVA CareCall permissions management: Manage accounts using NAVER Cloud Platform’s Sub Account.
- CLOVA CareCall glossary: Find key terms and definitions.
- CLOVA CareCall release notes: See documentation updates.
CLOVA CareCall related resources
Beyond the user guide, these resources provide additional context and support for CLOVA CareCall. Whether you're considering CLOVA CareCall or need in-depth information for development, marketing, and other purposes, these resources can help:
- Learn more about CLOVA CareCall
- Ncloud user environment guides: Explore VPC and Classic environments and supported services.
- Pricing and features: View pricing details and key capabilities.
- Latest announcements: Stay informed about service updates and news.
- FAQs: Get answers to common CLOVA CareCall questions.
- Contact Support: Get help if you can't find what you need in the user guide.
- Learn about integrated services
- Sub Account user guide: Manage team access for CLOVA CareCall