---
title: "CLOVA Chatbot error codes"
slug: "clovachatbot-troubleshoot-errorcode"
updated: 2026-09-17T09:33:47Z
published: 2026-09-17T09:33:47Z
canonical: "guide.ncloud-docs.com/clovachatbot-troubleshoot-errorcode"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.ncloud-docs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CLOVA Chatbot error codes

Available in Classic and VPC

You might run into the following problems when using CLOVA Chatbot. Find out causes and possible solutions.

## ActionMethod

An error code is displayed related to ActionMethod.

#### Causes and solutions

To seek causes and solutions for error codes related to ActionMethod, follow these steps:

| Error code | Cause | Solution |
| --- | --- | --- |
| AM-1001-n | Action method v1 exceeded allowed number | Only one allowed per turn |
| AM-1002-n | Action method timeout | Request timeout extension via [Customer Support](https://www.ncloud.com/support/question/service) |
| AM-1003-0 | Action method exception occurred Check the URL | Check URL information |
| AM-1005-0 | Failed to retrieve form button | Verify the form button |
| AM-1006-0 | Check if the no such element exception action method exists | Check if the method exists |
| AM-1006-1 | Action method processing exception occurred | Retry |
| AM-1008-0 | LINE switcher API call failed | Check the API server status |
| AM-1008-1 | No data in LINE switcher API request | Provide the data |
| AM-1010-0 | Data parsing error in LINE PAY type | Refer to the [LINE PAY integration guide](/docs/en/chatbot-chatbot-6-3#LINEPAY%EC%97%B0%EB%8F%99%EC%84%A4%EC%A0%95) |
| AM-1010-1 | Insufficient number of arguments in ${`linePay()} | Check the number of LINE PAY arguments |
| AM-1010-2 | Argument format error | Verify argument format |
| AM-1010-3 | Missing Line Pay information | Enter Line pay information |
| AM-1010-4 | Missing Line pay confirmURL | Set the Line pat confirmURL |
| AM-1010-5 | Platform is not LINE | Verify the platform |
| AM-1011-0 | Data parsing error in NAVER pay type | Check for NAVER Pay type errors |
| AM-1011-1 | Insufficient number of arguments in ${`naverPay()} | Check the number of NAVER pay arguments |
| AM-1011-2 | Argument format error | Verify NAVER Pay argument format |
| AM-1011-3 | Missing NAVER Pay information | Set the NAVER pay information |
| AM-1011-4 | Missing NAVER pay confirmURL | Set the NAVER pay confirmURL |
| AM-1011-5 | Platform is not line | Verify the platform |
| AM-1012-0 | No fallback message for previous response when using response history | Set a message for missing previous responses |
| AM-1012-1 | Platform is not CLOVA while using response history | Verify the platform |
| AM-2001-n | Action method v2 exceeded allowed processing number | Limit call frequency or distribute load |
| AM-2002-n | Action method v2 timeout | Request timeout extension via [Customer Support](https://www.ncloud.com/support/question/service) |
| AM-2003-0 | Action method v2 no information | Check the input values |
| AM-2004-0 | Invalid response | Refer to [action method v2](/docs/en/chatbot-chatbot-3-10) |
| AM-2005-0 | http request error | Check URL, headers, and credentials |
| AM-2006-n | HTTP response not in 200-208 range (n responses code) | Take backend actions based on response code |

## FormData

An error code is displayed related to FormData.

#### Causes and solutions

To seek causes and solutions for error codes related to FormData, follow these steps:

| Error code | Cause | Solution |
| --- | --- | --- |
| FD-1001-0 | FormData error occurred | Modify the FormData |
| FD-1002-0 | Unavailable FormData was found | Verify the FormData |