Troubleshoot tuning issues

Available in Classic and VPC

The following describes issues that may occur during use while tuning calls and how to resolve them.

Results are inaccurate or inconsistent

Tuning has been completed, but the expected responses are not accurate during testing.
Tuning was performed using the singleton sample dataset (the example file downloaded from the dataset preparation page), but the desired results were not achieved.

Cause

• The smaller the dataset size, the higher the likelihood of generating incorrect responses.
• For tuning, outputs are generated based on the dataset, so depending on how the dataset is structured, the desired results may not be achieved.

Solution

• Increase the dataset size and improve data quality. Retry after securing at least 400 dataset entries.
• When configuring a tuning dataset, data quality is more important than quantity. Ensure that the dataset is as diverse and comprehensive as possible before proceeding with tuning. For the recommended dataset specifications, see Prepare dataset.

Error message: "There is an error in the dataset"

When uploading the dataset, the error message "There is an error in the dataset" is displayed.

Cause

It is not in the sample dataset format provided by CLOVA Studio.
The encoding of the CSV file to be uploaded is not in UTF-8 (BOM) format.

Solution

• Use the sample dataset format provided by CLOVA Studio for uploading.
• Save the CSV file in UTF-8 (BOM) format before uploading.

Error message: "The dataset does not exist"

When performing tuning, the error message "The dataset does not exist" is displayed even though a dataset is attached.

Cause

This error may occur if the bucket path where the dataset is stored is incorrectly specified.

Solution

• Check whether the entered bucket name is correct and whether the bucket exists in Object Storage.
• Verify that the bucket path is entered correctly.
  • If the file dp 'clova_finetune_dataset.csv' exists in the 'dataset1' directory within the 'studio' bucket, the request must be made as follows.
    trainingDatasetFilePath: "dataset1/clova_finetune_dataset.csv