Xentools reinstallation (Windows)
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Xentools reinstallation (Windows)

  • PDF

Available in VPC

The following are instructions for reinstalling Xentools on Windows Server.

Before use

Xentools is a tool used to provide high-performance I/O services with I/O drivers and management agent of Windows VMs.

Step 1. Download the Xentools_install file

Run the PowerShell script below to download the Xentools_install.exe file.

Start-BitsTransfer -Source "http://init.ncloud.com/xentools/windows/Xentools_install.exe" -Destination "c:
\Xentools_install.exe"

Step 2. Run the Xentools_install file

Run the Xentools_install.exe file in an admin mode.

Step 3. Check Xentools and service status

Check the cases and symptoms of Xentools and service statuses, and then proceed as indicated under Measures to take.

Xentools and service status case Symptom Measures to take
- Xentools version: recommended version
- Related service: normal
A pop-up window with the Xentools is normal message appears. None
- Xentools version: recommended version
- Related service: There is an issue with XenServer Interface.
XenServer Interface is rolled back. Reboot server
- Xentools version: It is not the recommended version, or Xentools has not been installed. compute-xentoolswindow-vpc-01-ko
Reinstall Xentools with the above screen.
Go to the next step (4. Select whether to reboot server when reinstalling Xentools) and reinstall Xentools.

Step 4. Select whether to reboot server when reinstalling Xentools

You can select whether to reboot the server when reinstalling Xentools.
compute-xentoolswindow-vpc-02-ko

Caution
  • After a Xentools reinstallation or interface rollback, the server must be rebooted for Xentools to be properly recognized.
  • Perform the reboot directly on the server, and not the console.
  • [Yes] button: Clicking it will reinstall Xentools and reboot the server immediately.
  • [No] button: Clicking it will reinstall Xentools, but the server will not be rebooted.
    • You must reboot the server manually to properly complete the reinstallation of Xentools.
    • The server status may be stuck at Restart unless the server is rebooted twice or more.
    • If the server status is stuck at Restart, then connect to the server and check whether no more pop-up windows requesting a reboot appear, or whether the server was rebooted twice or more after reinstalling Xentools.
  • [Cancel] button: Clicking it will cancel the reinstallation of Xentools.
Note

If the server status is stuck at Restart even after taking the measures above, then refer to Windows Server Xentools Guide's 5. Xentools downgrade to delete Xentools and reinstall it.


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