Task creation and management

Available in Classic and VPC

The Task creation and management page describes the method of creating and managing data migration tasks in NAVER Cloud Platform console. In the tasks provided by Data Teleporter, there are Export tasks to export data and Import tasks to import data. In the console, these tasks can be created and the status of the tasks can be checked, and depending on the task status, device encryption, device connection and data transfer, and device returns can be done.

Data teleporter page

The basics of using Data Teleporter menu for using Data Teleporter are as follows.

Check task list

The following describes how to check the created task's information.

1. Click the environment you are using in the Region menu and Platform menu in the NAVER Cloud Platform.
2. Click Services > Migration > Data Teleporter menus in order.
3. When the task list appears, check the summarized information or click an task to check the detailed information.
   • Summary Information

     • Task type: type of task

       • Import (import data): task of migrating data from on-premise storage to NAVER Cloud Platform storage
       • Export (export data): task of migrating data from NAVER Cloud Platform storage to on-premise storage

     • Technical support service: request technical support service which requires Request

     • Migration capacity: the amount of data to be migrated that was entered when creating the task

     • Rental start date: device rental start date

       • Import (import data) task: the date of receiving device
       • Export (export data) task: the start date of transferring the data of NAVER Cloud Platform to the device

     • Rental end date: the date of returning the device to the NAVER Cloud Platform engineer

     • Rental period: the period (date) from rental start date to rental end date, which is the basis of billing

       • Subtract 2 days from the actual rental date considering the time taken for delivery
       Note

       Even if it is rented for less than 10 days, the minimum rental date of 10 days is applied when billing. For more information on pricing, see Data Teleporter introduction page in the portal.

     • Status: displays the current task status (see Task status)

   • Detailed information
     • Delete data permanently: whether or not to request deleting data permanently from the device after using Data Teleporter
       • Not requested: delete the device's encryption key and reset the storage space
       • Request: delete the data permanently by overwriting data multiple times, making recovery impossible
     • Desired delivery date: the date you will receive the device entered when creating the task
     • Delivery address: the address to receive the device entered when creating the task
       • An engineer from NAVER Cloud Platform visits the address and installs the equipment
     • Manager name: the name of the manager entered when creating the task
     • Manager contact: contact information of the manager entered when creating the task
       • Send SMS to the contact when data transfer is completed
     • Service request date and time: date and time the task was created
     • Transfer status: displays the data transfer status in % units, and displayed only when the Status is Rented (data migration in progress)
     • Memo: memo entered when creating the task, and can be edited by clicking the [Edit] button

Task status

The status of the task displayed in the console and the features available depend on the progress of the task. Check the status by task type and the description of each status.

Import task status

The status of the Import (import data) task and their descriptions are as follows.

Export task status

The status of the Export (export data) task and their descriptions are as follows.

Create task and request technical support service

After creating the task, request technical support service through customer inquiry in the portal should be made. The following describes how to create a data import/export task in the NAVER Cloud Platform Console, and the full sequence for requesting technical support services, and the description of each sequence.

1. Create task
2. Request technical support service

1. Create task

The following describes how to create a task.

1. Click the environment you are using in the Region menu and Platform menu in the NAVER Cloud Platform.
2. Click Services > Migration > Data Teleporter menus in order.
3. Click the [Create task] button.
4. When the Create task pop-up window appears, enter the following information.
   • Task type: select the task to create
     • Import (import data): task of migrating data from on-premise storage to NAVER Cloud Platform storage
     • Export (export data): task of migrating data from NAVER Cloud Platform storage to on-premise storage
   • Technical support service: service which an engineer visits and installs the device and informs on how to use it which requires Request
   • Delete data permanently: select the request status for deleting data permanently from the device after using Data Teleporter
     • Not requested: delete the device's encryption key and reset the storage space
     • Request: delete the data permanently by overwriting data multiple times, making recovery impossible
   • Manager name: enter the name of the task manager
   • Manager contact: enter the contact of the task manager
     • Send SMS to the contact when data transfer is completed
   • Desired delivery date: select the date to receive the device, can request from 3 days later from the time of request
   • Delivery address: enter the address to receive the device within 255 characters
     • An engineer from NAVER Cloud Platform visits the address and installs the equipment
   • Migration capacity: enter the amount of data to migrate in GB
     • Enter 80 TB or below
     • If the amount of data to be migrated exceeds 80 TB, create 1 task for every 80 TB <example> Create 2 tasks to migrate 150 TB of data
   • Memo: enter a note about the task
5. Click the [OK] button.

2. Request technical support service

The method of requesting Data Teleporter's technical support service by contacting customer support is as follows.

1. Connect to the NAVER Cloud Platform portal.
2. Click the Customer support > Contact us menu on the top of the portal in order.
3. Click the [Service] Tab.
4. After completing the technical support of Data Teleporter, click the [Contact us] button.

Device encryption

The following describes how to encrypt a device.

1. Click the environment you are using in the Region menu and Platform menu in the NAVER Cloud Platform.
2. Click Services > Migration > Data Teleporter menus in order.
3. Select the task to encrypt the device from the task list and click [Settings] > Data Teleporter encryption.
4. When the Data Teleporter encryption pop-up window appears, enter the password.
   • Password: enter a 6-digit password to use for device encryption
   • Confirm password: enter the password entered in Password one more time
5. Click the [Yes] button.

Connect device and data transfer

You can transfer data between the device and NAVER Cloud Platform's storage.

The full sequence of connecting the device and transferring data and description of each sequence are as follows.

1. Preparation
2. Device connection and data transfer

1. Preparation

To connect the Data Teleporter device and transfer data, an Object Storage bucket or NAS volume for storing data must be created first. See the guide for more information on each service.

• Object Storage guide
• NAS guide

2. Device connection and data transfer

The following describes how to connect the device and transfer data.

1. Click the environment you are using in the Region menu and Platform menu in the NAVER Cloud Platform.
2. Click Services > Migration > Data Teleporter menus in order.
3. Select the task to transfer the data from the task list and click [Settings] > Data Teleporter connection and transfer.
4. When the Data Teleporter connection pop-up window appears, enter the password set when encrypting the device, and click the [Yes] button.
   • Skip entering the password if the task status is Rented (device activated) or Rented (data migration completed)
5. When the storage selection pop-up window appears, select the storage to use when importing/exporting data.
   • Object Storage: select Object Storage bucket
     • Multiple buckets can be selected
   • NAS: select NAS volume
6. Click the [Yes] button.
   • Data transfer progress can be checked in the Transfer status of Task Details
   • When data transfer is completed, the status of the task is displayed as Rented (data migration completed)
     • SMS is sent to the manager registered for the task
     • Data can be transferred repeatedly

Return device

If you have completed data transfer, you must request device return from the console.

The following describes how to request device return.

1. Click the environment you are using in the Region menu and Platform menu in the NAVER Cloud Platform.
2. Click Services > Migration > Data Teleporter menus in order.
3. Select the task to return the device and click the [Return Data Teleporter] button.
4. When the Return Data Teleporter pop-up window appears, check the instructions and click the [Yes] button.