---
title: "Troubleshoot edge settings issues"
slug: "globaledge-troubleshoot-setting"
updated: 2026-09-17T09:17:50Z
published: 2026-09-17T09:17:50Z
canonical: "guide.ncloud-docs.com/globaledge-troubleshoot-setting"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.ncloud-docs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshoot edge settings issues

Available in Classic and VPC

You might run into the following problems when using Global Edge. Find out causes and possible solutions.

## Troubleshoot detailed cache rules addition issues

I want to add **Rule builder** > **Detailed cache rules** in the service in operation, but it is disabled.

#### Cause

The settings of **Detailed cache rules** are enabled only when Korea or Japan is selected as the service area. If the service area is **global**, you cannot add detailed cache rules.

#### Solution

The service area can be set only in creation, and you cannot change the service area during the service. To add detailed cache rules, create a new edge and select Korea or Japan for the service area.

## Troubleshoot service area change unavailable issues

I cannot change the service area from Korea to global.

#### Cause

You cannot change the service area of Global Edge.

#### Solution

If you need to change the service area, create a new edge.

              Note

              

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