Debug

Available in Classic and VPC

In Debug, you can check statistics on buffering and errors occurred in the player.

The following indicator related to debug is as follows:

1. Click the environment you are using in the Region menu and the Platform menu on the NAVER Cloud Platform console.
2. Click Services > Media > Video Player Enhancement.
3. Click the Media Analytics menu.
4. Click the [Go to MEDIA ANALYTICS] button at the top of the screen.
5. Log in with Admin account ID and password.
6. Click Debug menu, then select and click the sub-menu to check.
   • Error rate: the percentage of errors occurring from the number of Clicks of the entire viewers
   • Start failure: number of playback failures on the player
   • Rebuffering rate: total play time when rebuffering occurs due to insufficient image data
   • Buffering time: average duration taken for playback to temporarily pause and resume

Error rate

You can check the percentage of errors among the total number of playbacks viewers clicking the play button.

The following are detailed collection criteria on indicators:

The following are the features available for viewing indicators:

• Filter: you can selectively view desired data using the filters at the top of the screen.
  • User customization: you can save the configured filter values as a custom filter. With the filter set as you desire, click Filter > [Save current filter selection value], enter a name, and save it.
  • Reset: click Reset Filters to remove all applied filters.
• Graph expansion: a certain area to drag within the graph becomes enlarged. To return the graph to its initial state, click the [Reset] button.
• Save collected data: you can review individually collected data based on criteria in the list at the bottom of the screen. To save the data locally, click .

Start failure

You can check number of playback failures on the player.

The following are detailed collection criteria on indicators:

The following are the features available for viewing indicators:

• Filter: you can selectively view desired data using the filters at the top of the screen.
  • User customization: you can save the configured filter values as a custom filter. With the filter set as you desire, click Filter > [Save current filter selection value], enter a name, and save it.
  • Reset: click Reset Filters to remove all applied filters.
• Graph expansion: a certain area to drag within the graph becomes enlarged. To return the graph to its initial state, click the [Reset] button.
• Save collected data: you can review individually collected data based on criteria in the list at the bottom of the screen. To save the data locally, click .

Rebuffering rate

You can check the rebuffering rate due to insufficient image data among total play time.

The following are detailed collection criteria on indicators:

The following are the features available for viewing indicators:

• Filter: you can selectively view desired data using the filters at the top of the screen.
  • User customization: you can save the configured filter values as a custom filter. With the filter set as you desire, click Filter > [Save current filter selection value], enter a name, and save it.
  • Reset: click Reset Filters to remove all applied filters.
• Graph expansion: a certain area to drag within the graph becomes enlarged. To return the graph to its initial state, click the [Reset] button.
• Save collected data: you can review individually collected data based on criteria in the list at the bottom of the screen. To save the data locally, click .

Buffering time

You can check average duration taken for playback to temporarily pause and resume.

The following are detailed collection criteria on indicators:

The following are the features available for viewing indicators:

• Filter: you can selectively view desired data using the filters at the top of the screen.
  • User customization: you can save the configured filter values as a custom filter. With the filter set as you desire, click Filter > [Save current filter selection value], enter a name, and save it.
  • Reset: click Reset Filters to remove all applied filters.
• Graph expansion: a certain area to drag within the graph becomes enlarged. To return the graph to its initial state, click the [Reset] button.
• Save collected data: you can review individually collected data based on criteria in the list at the bottom of the screen. To save the data locally, click .