NAVER WORKS overview

Available in Classic and VPC

NAVER WORKS is an online work collaboration tool with essential business features integrated into a single tool based on NAVER's IT technology and security know-how.

Anyone can easily use the service without additional training since the page layout is identical to that of NAVER's Calendar, Mail, and Drive. NAVER WORKS facilitates the integration of communication channels with customers and vendors by enabling chats with LINE users as well as NAVER WORKS users of other companies. In addition, convenient and reliable system operation is available with an effective monitoring service and powerful security policy applications.

Caution

Please check the payment status of usage fees on a regular basis because the Admin, service data, and payment information can't be recovered if the service subscription is canceled due to late payments.

Various features provided by NAVER WORKS

You can use essential business features for free, as well as use additional expanded features according to the pricing plan. Please see below for detailed descriptions about the various features that NAVER WORKS offers.

• Messenger: Use a messenger for work without additional training since it works similarly to LINE, which is easy and convenient.
• Home: Share notices or important internal information using the board feature with other employees.
• Calendar: Check the schedule of other members, share meeting schedules, and manage your own schedule.
• Task: Easily manage and add to your list of tasks to remember on PC or mobile devices.
• Form: Quickly collect opinions from internal members or external partners and view the results.
• Contacts: Use an address book based on the company's organization chart to easily search for members by entering their name, department, assigned duty, and other info.
• Email: Implement strong security and excellent spam blockage that allows you to use the company domain as your email address.
• Drive: Search for content using keywords and share it safely with internal and external members using a secure link.
• Admin: Management feature where you can manage the company's members, organizations, and groups, and check security issues to take necessary actions
• Bot: Use the message bot to configure essential business tools in addition to carrying out development in integration with internal and external solutions such as HR, marketing, and sales by using the Message Bot API.
• Settings: A variety of other service features that facilitate smarter use of NAVER WORKS.

Information on NAVER WORKS User Guide

The NAVER WORKS user guide consists of the following topics to help admins and members effectively use NAVER WORKS. The content of each topic is briefly described below.

• NAVER WORKS overview: NAVER WORKS description and relevant resources helpful for using NAVER WORKS and FAQ
• Prerequisites for using NAVER WORKS: Required specifications, support items, and limitations in using NAVER WORKS
• Getting started with NAVER WORKS: Guide for usage application, management, and initial access to NAVER WORKS on the NAVER Cloud Platform console
  • My Product: Guide to how to request and cancel subscription for NAVER WORKS, switch to paid plan, change renewal options, and upgrade
  • Admin: Guide to how to go to NAVER WORKS Admin
  • Developers: Guide to how to move to NAVER WORKS Developers
• NAVER WORKS release notes: Update history of NAVER WORKS user guide

Note

The NAVER WORKS user guide provides information of content related to requesting and canceling the use of NAVER WORKS. Please check the NAVER WORKS related resources for the guide on how to use NAVER WORKS.

NAVER WORKS related resources

NAVER Cloud Platform provides a variety of related resources as well as the guide to help customers better understand NAVER WORKS. The related resources provided are as follows.

• NAVER WORKS Help Center : Questions and answers by service and subject, inquiries relating to the usage method, provision of guides
  • Message : Guide on how to use NAVER WORKS messenger features
  • Home : Guide on how to use the NAVER WORKS board features
  • Calendar : Guide on how to use the NAVER WORKS calendar features
  • Task : Guide on how to use the NAVER WORKS task features
  • Form : Guide on how to use the NAVER WORKS form features
  • Contacts : Guide on how to use the NAVER WORKS Contacts features
  • Email : Guide on how to use the NAVER WORKS email features
  • Drive : Guide on how to use the NAVER WORKS Drive features
  • Admin : Guide on how to use the NAVER WORKS Admin features
  • Bot : Guide on how to use the NAVER WORKS Bot API
  • Settings : Guide on how to use various other service features of NAVER WORKS
• NAVER WORKS API Guide: How to use API for NAVER WORKS developers

Check FAQs first.

You can get your questions answered quickly by referring to the answers in the FAQ before reading the guide. If you haven't found the answer to your question in the FAQ below, then search the guide for what you would like to know.

Q. Q. Where can I download the NAVER WORKS app? A. You can download the app on the NAVER WORKS download page, Apple App Store, and Google Play Store.

Q. Q. How long is the free trial period? A. A. The free trial lasts for 30 days from the day of sign-up. You can see your usage period in the Contract Information under NAVER WORKS > My Product of the NAVER Cloud Platform console. After your free trial period ends, you can switch to a paid plan through Switch to paid product under Contract information.

Q. Q. What is the difference between an admin and member in NAVER WORKS? A. Admin is the user who signs up first, and plays the role of managing other members. The admin invites colleagues and oversees service feature settings. Member refers to users who joined through the admin's invitation. They communicate and collaborate with other members using NAVER WORKS.