Invite and manage member accounts

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Available in Classic and VPC

In Inviting and managing member accounts, this section describes how to invite users to become member accounts of an organization and how to manage member accounts.

Invite accounts

The master account of an organization can invite accounts that are not affiliated with another organization to become member accounts of the organization.

Note
  • You cannot invite master accounts from other organizations.
  • You cannot invite member accounts that are affiliated with another organization.
  • You can invite only if you know the exact username and login ID of the account you want to invite.
  • After sending an organization invitation, the invited account must undergo an invitation approval process.
    • If the invited account approves the invitation between 00:00 on the 1st and 23:59 on the 2nd of the month, the approval status can be checked via the Accounts menu after the 3rd day of the month.
    • If the invitation is approved, the account will be converted into a member account of the organization.

To invite an account:

  1. From the NAVER Cloud Platform console, navigate to i_menu > Services > Management & Governance > Organization.
  2. Click Accounts.
  3. Click [Invite account].
  4. Enter the account information and invitation message in the invite account popup, and click [Invite].
  5. Check the details in the invite account completion popup and then click [OK].
    • An invitation email containing a PIN code necessary for organization invitation approval will be sent to the invited account's email (login ID).
    • You can check the accounts that are being invited in the [Accounts being invited] tab within the Accounts menu.
    • The invitation remains valid for 30 days. If the invited account does not accept the invitation within 30 days, the invitation will automatically expire and be removed from the [Accounts being invited] tab of the Accounts menu.

Manage member account

You can manage and configure information about member accounts via the NAVER Cloud Platform console and portal. In the console, you can change the organization to which a member account is affiliated, or force a withdrawal. You can check the quota policy applied to member accounts. The portal allows for monitoring of service usage details and costs, as well as service usage status.

Edit member account alias

To distinguish between member accounts, you can set an alias for each account. To configure an account alias:

Note
  • An alias cannot be duplicated within the same organization.
  • You can edit the alias only after the member account has joined the organization. The initial alias is set to "-".
  1. From the NAVER Cloud Platform console, navigate to i_menu > Services > Management & Governance > Organization.
  2. Click Accounts.
  3. Click on the member account of the alias you wish to edit and then click [Edit] on the information card.
  4. Enter the alias to edit in the alias input field for the account, and then press the [Edit] key.
    • The edited alias will be applied to the member account.

Move member account

You can change the account group to which a member account belongs or remove a member account from an account group. To move an account:

  1. From the NAVER Cloud Platform console, navigate to i_menu > Services > Management & Governance > Organization.
  2. Click Accounts.
  3. Click [Move account group/account].
  4. Click on an account you wish to move, drag and drop it to the new location, and then click [Save].
    • The quota policy applied to the account will automatically change according to its new location. By clicking on the account, you can check the quota policy under the [Policy] tab on the information card.
    • Within the same account group, member accounts are automatically sorted alphabetically.

Forcefully withdraw member accounts

Even if a member account does not request to leave, the master account can forcibly remove a member account from the organization.

Note
  • Only member accounts with a valid payment method registered can be forcibly removed from the organization.
  • Member accounts cannot be forcibly removed between 00:00 on the 1st and 23:59 on the 2nd of each month.

To forcibly remove a member account from the organization:

  1. From the NAVER Cloud Platform console, navigate to i_menu > Services > Management & Governance > Organization.
  2. Click Accounts.
  3. Select the member account you wish to remove.
  4. Click on the [Group/Account information] tab in the information card, then click [Remove this account from the organization].
  5. To remove an account from the organization, enter the account’s name in the remove account popup and click [Remove].
  6. Check the details in the account removal completion popup and then click [OK].

Approve withdrawal requests

To approve a withdrawal request:

Note

Withdrawal requests for member accounts cannot be approved from 00:00 on the 1st to 23:59 on the 2nd of each month.

  1. From the NAVER Cloud Platform console, navigate to i_menu > Services > Management & Governance > Organization.
  2. Click Accounts.
  3. Click on the member account listed as withdrawal requested in the [Member account] tab.
    • If a member account has applied for withdrawal, a notification email will be sent to the master account's email.
  4. In the information card, click [Approve withdrawal].
    • If you wish to reject the withdrawal request, click [Reject withdrawal].
  5. Click [Approve] in the withdrawal approval popup.
  6. Click [OK] in the withdrawal approval completion popup.
    • The member account will be withdrawn from the organization, and the withdrawn member account will be removed from the list.

View details on the member account Quota Policy

To view the details on the quota policy applied to the member account:

  1. From the NAVER Cloud Platform console, navigate to i_menu > Services > Management & Governance > Organization.
  2. Click Accounts.
  3. Select the member account for which you wish to check the quota policy.
  4. Click [View more] in the [Policy] tab of the information card.
    • You can check the details on the quota policy applied to the member account.
    • You can edit the information of the applied Quota Policy by clicking [Edit this policy]. (see Edit Quota Policy)

View usage limits

To view the usage limits in the Accounts menu:

Note

You can view detailed information about usage limits under the Quota Policy menu. For more information on quota policy, refer to View Quota Policy.

  1. From the NAVER Cloud Platform console, navigate to i_menu > Services > Management & Governance > Organization.
  2. Click Accounts.
  3. Please select the account for which you wish to check the usage limit.
  4. Click [Check usage limit] in the [Policy] tab of the information card.
    • A screen displaying the usage limit for the selected account will appear. You can also select another account to check its usage limit from this screen.
    • You can increase the usage limits by clicking [Request to increase usage limits] and contact support.
    • If the usage limit for detailed resources is set, the [View more] button is displayed. You may view the usage limit of the detailed resources by clicking the button.

View expense by account

The master account can view the expense incurred by accounts affiliated with the organization. For more information, see Cost Explorer > Cost Analysis.

View service usage status by account

You can view the service usage status by account via Service Quota service. The master account can view the expense incurred by accounts affiliated with the organization. For more information, see Service Quota > Quota Status.