Inviting and managing member accounts

Available in Classic and VPC

In Inviting and managing member accounts, this section describes how to invite users to become member accounts of an organization and how to manage member accounts.

Invite accounts

The master account of an organization can invite accounts that are not affiliated with another organization to become member accounts of the organization.

To invite an account, follow these steps:

1. On the NAVER Cloud Platform console click Services > Management & Governance > Organization in order.
2. Click the Accounts menu.
3. Click the [Invite account] button.
4. Enter the account information and invitation message in the invite account popup window, and click the [Invite] button.
5. Check the details in the invite account completion popup window and then click the [OK].
   • An invitation email containing a PIN code necessary for organization invitation approval will be sent to the invited account's email (login ID).
   • You can check the accounts that are being invited in the [Accounts being invited] tab within the Accounts menu.
   • The invitation remains valid for 30 days. If the invited account does not accept the invitation within 30 days, the invitation will automatically expire and be removed from the [Accounts being invited] tab of the Accounts menu.

Manage member account

You can manage and configure information about member accounts via the NAVER Cloud Platform console and portal. In the console, you can change the organization to which a member account is affiliated, or force a withdrawal. You can check the quota policy applied to member accounts. The portal allows for monitoring of service usage details and costs, as well as service usage status.

Edit member account alias

To distinguish between member accounts, you can set an alias for each account. To configure an account alias, follow these steps:

1. On the NAVER Cloud Platform console click Services > Management & Governance > Organization in order.
2. Click the Accounts menu.
3. Click on the member account of the alias you wish to edit and then click the [Edit] button on the information card.
4. Enter the alias to edit in the alias input field for the account, and then press the [Edit] key.
   • The edited alias will be applied to the member account.

Move member account

You can change the account group to which a member account belongs or remove a member account from an account group. To move an account, follow these steps:

1. On the NAVER Cloud Platform console click Services > Management & Governance > Organization in order.
2. Click the Accounts menu.
3. Click the [Move account group/account] button.
4. Click on an account you wish to move, drag and drop it to the new location, and then click the [Save] button.
   • The quota policy applied to the account will automatically change according to its new location. By clicking on the account, you can check the quota policy under the [Policy] tab on the information card.
   • Within the same account group, member accounts are automatically sorted alphabetically.

Forcefully withdraw member accounts

Even if a member account does not request to leave, the master account can forcibly remove a member account from the organization.

To forcibly remove a member account from the organization, follow these steps:

1. On the NAVER Cloud Platform console click Services > Management & Governance > Organization in order.
2. Click the Accounts menu.
3. Select the member account you wish to remove.
4. Click on the [Group/Account information] tab in the information card, then click the [Remove this account from the organization] button.
5. To remove an account from the organization, enter the account’s name in the remove account popup window and click the [Remove] button.
6. Check the details in the account removal completion popup window and then click the [OK].

Approve withdrawal requests

To approve a withdrawal request, follow these steps:

1. On the NAVER Cloud Platform console click Services > Management & Governance > Organization in order.
2. Click the Accounts menu.
3. Click on the member account listed as withdrawal requested in the [Member account] tab.
   • If a member account has applied for withdrawal, a notification email will be sent to the master account's email.
4. In the information card, click the [Approve withdrawal] button.
   • If you wish to reject the withdrawal request, click the [Reject withdrawal] button.
5. Click the [Approve] button in the withdrawal approval popup window.
6. Click the [OK] button in the withdrawal approval completion popup window.
   • The member account will be withdrawn from the organization, and the withdrawn member account will be removed from the list.

View details on the member account quota policy

To view the details on the quota policy applied to the member account, follow these steps:

1. On the NAVER Cloud Platform console click Services > Management & Governance > Organization in order.
2. Click the Accounts menu.
3. Select the member account for which you wish to check the quota policy.
4. Click the [View more] button in the [Policy] tab of the information card.
   • You can check the details on the quota policy applied to the member account.
   • You can edit the information of the applied Quota Policy by clicking the [Edit this policy] button. (See Edit Quota Policy)

View usage limits

To view the usage limits in the Accounts menu, follow these steps:

1. On the NAVER Cloud Platform console click Services > Management & Governance > Organization in order.
2. Click the Accounts menu.
3. Please select the account for which you wish to check the usage limit.
4. Click the [Check usage limit] button in the [Policy] tab of the information card.
   • A screen displaying the usage limit for the selected account will appear. You can also select another account to check its usage limit from this screen.
   • You can increase the usage limits by clicking the [Request to increase usage limits] button and inquiring.
   • If the usage limit for detailed resources is set, the [View more] button is displayed. You may view the usage limit of the detailed resources by clicking the button.

View expense by account

The master account can view the expense incurred by accounts affiliated with the organization. To check expenses incurred by each account on the NAVER Cloud Platform portal, follow these steps:

1. On the NAVER Cloud Platform click My Page > Account management > Manage usage > Service usage history in order.
   • The expense incurred by the entire organization accounts will be displayed.
2. Select the month and account for which you want to check expenses.
   • Select account is only displayed for master accounts.
   • Click the [View detailed fees] button to view detailed fees for the selected account, which can also be downloaded as an Excel file or printed.
   • Click View details to check service and region-specific usage details or download them as an Excel file.

View service usage status by account

To view the service usage status by account on NAVER Cloud Platform portal, follow these steps:

1. On the NAVER Cloud Platform click My Page > Account management > Manage usage > Service usage status in order.
   • The service usage status of all accounts within the organization will be displayed.
2. In Select account, select the account for which you wish to check the service usage status.
   • Select account is only displayed for master accounts.
   • Click the [Download service usage status] button to download the service usage status for the selected account as an Excel file.