Invite and manage member accounts

Available in Classic and VPC

The Invite and manage member accounts describes how to invite to a member account of an organization and manage the member account.

Invite accounts

An Organization's master account can invite accounts that have not signed up for other Organizations to add them as the Organization's member accounts.

The following describes how to invite an account.

1. From the NAVER Cloud Platform console, click the Services > Management & Governance > Organization menus, in that order.
2. Click the Accounts menu.
3. Click the [Invite account] button.
4. Enter account information that you want to invite and an invitation message in the Invite account pop-up window, and then click the [Invite] button.
5. Check the details in the Invite account completion pop-up window, and then click the [OK] button.
   • An email including a PIN Code required to accept invitation to the organization is sent to an email (sign-in ID) of the invited account.
   • You may view accounts being invited in the [Accounts being invited] tab of the Accounts menu.
   • The invitation is valid for 30 days. If the invitation target account does not accept the invitation within 30 days, then the invitation automatically expires and the details on invitation are removed from the [Accounts being invited] tab of the Accounts menu.

Manage member accounts

You may manage and set information on member accounts from the NAVER Cloud Platform console and portal. In the console, you may change the organization to which member accounts belong or forcefully withdraw the member accounts from that organization. You may check the Quota Policy applied to the member accounts. In the portal, you may check the service usage history, status, and expense of the member account.

Move member accounts

You may change an account group where a member account belongs to or exclude the member account from the account group. The following describes how to move an account.

1. From the NAVER Cloud Platform console, click the Services > Management & Governance > Organization menus, in that order.
2. Click the Accounts menu.
3. Click the [Move account group/account] button.
4. Click and Drag and drop an account that you want to move, and then click the [Save] button.
   • Depending on the moved location, the Quota Policy applied to the account automatically changes. If you click the account, then you may view the Quota Policy in the [Policy] tab of the information card.
   • Member accounts in the same account group are automatically aligned in alphabetical and Korean alphabetical orders.

Forcefully withdraw member accounts

Even though a member account does not apply for withdrawal, the master account can select a member account to forcefully withdraw it from an organization.

The following describes how to forcefully withdraw a member account from an organization.

1. From the NAVER Cloud Platform console, click the Services > Management & Governance > Organization menus, in that order.
2. Click the Accounts menu.
3. Select a member account to be withdrawn.
4. Click the [Group/account information] tab in the information card, and then click the [Remove this account from organization].
5. Enter the account name in the Remove account pop-up window, and then click the [Remove] button.
6. Check the details in the Remove account completion pop-up window, and then click the [OK] button.

Approve withdrawal request

The following describes how to approve withdrawal requests.

1. From the NAVER Cloud Platform console, click the Services > Management & Governance > Organization menus, in that order.
2. Click the Accounts menu.
3. From the list of the [Member account] tab, click the member account in the state of Request withdrawal.
   • When a member account applies for the withdrawal, a notification email for withdrawal application is sent to the master account's email.
4. Click the [Approve withdrawal] button in the information card.
   • To reject the application for withdrawal, click the [Reject withdrawal] button.
5. Click the [Approve] button in the Approve withdrawal pop-up window.
6. Click the [OK] button in the Approve withdrawal completion pop-up window.
   • The member account is withdrawn from the organization and the withdrawn member account is removed from the list.

View details on the member account Quota Policy

The following describes how to view the details on the Quota Policy applied to the member account.

1. From the NAVER Cloud Platform console, click the Services > Management & Governance > Organization menus, in that order.
2. Click the Accounts menu.
3. Select the member account to delete the Quota Policy.
4. Click the [View more] button in the [Policy] tab of the information card.
   • You may check the details on the Quota Policy applied to the member account.
   • You may modify the information of the applied Quota Policy by clicking the [Modify this policy] button. (Refer to Modify Quota Policy)

View usage limits

The following describes how to view the usage limits in the Accounts menu.

1. From the NAVER Cloud Platform console, click the Services > Management & Governance > Organization menus, in that order.
2. Click the Accounts menu.
3. Select the account to view the usage limits.
4. Click the [View usage limits] button in the [Policy] tab of the information card.
   • The usage limit view page displaying the usage limit of the selected account appears, and you may view the usage limits of other accounts by selecting an account in the page.
   • You may increase the usage limits by clicking the [Request to increase usage limits] button and inquiring.
   • If the usage limit for detailed resources is set, then the [View more] button is displayed. You may view the usage limit of the detailed resources by clicking the button.

View expense by account

The master account may view the occurred expenses of the accounts belong to the organization. The following describes how to check the expense occurred by each account in NAVER Cloud Platform portal.

1. From the NAVER Cloud Platform portal, click the My Page > Manage Usage > Service Usage History menus, in that order.
   • The expenses occurred in the entire accounts of the organization is displayed.
2. Select a month and account to view the expense.
   • Select account is displayed only for the master account.
   • You may view a breakdown of fee occurred in the account by clicking the [View detailed breakdown of fee] button and download or print out the breakdown of fees.
   • You may view the usage history by service or region by clicking the View more or download as an Excel file.

View the service usage status by account

The following describes how to check the service usage status by account in NAVER Cloud Platform portal.

1. From the NAVER Cloud Platform portal, click the My Page > Manage Usage > Service Usage Status menus, in that order.
   • The service usage statuses of the entire accounts of the organization are displayed.
2. Select an account to view the service usage status from the Select account.
   • Select account is displayed only for the master account.
   • You may download the service usage status of the account as an Excel file by clicking the [Download service usage status] button.