---
title: "Pinpoint Cloud prerequisites"
slug: "pinpointcloud-spec"
tags: ["Pinpoint Cloud"]
updated: 2026-09-17T09:23:56Z
published: 2026-09-17T09:23:56Z
canonical: "guide.ncloud-docs.com/pinpointcloud-spec"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.ncloud-docs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pinpoint Cloud prerequisites

Available in Classic and VPC

Check the environment specifications, usage limits, and usage fees for best use of Pinpoint Cloud.

## Cloud environment specifications

The cloud environment specifications supported by Pinpoint Cloud are as follows:

| Item | Specifications |
| --- | --- |
| Region (Zone) | Korea, U.S., Singapore, Japan, and Germany |
| Platform | VPC, Classic |
| Languages | NAVER Cloud Platform console: Korean, English, and JapanesePinpoint Cloud web console: Korean and English |

              Note

              

If you are curious about the VPC environment, see [Service introduction](https://www.ncloud.com/product/networking/vpc) on the NAVER Cloud Platform portal, and if you want to know whether the VPC environment is supported for each service, see the [Ncloud user environment guide](/docs/en/environment-environment-1-1).

## Usage limits

The supported usage limits of Pinpoint Cloud are as follows:

| Item | Limit |
| --- | --- |
| Application support scope | For more information, see [Supported application list](https://pinpoint-apm.github.io/pinpoint/main.html#supported-modules). (The supported scope is scheduled to be extended continuously.) |
| Data retention cycle | Tracked data: up to 30 daysUsage data: unlimited |
| Available repositories | Up to 10 repositories per NAVER Cloud Platform account |

## Pricing information

Pinpoint Cloud is a paid service, which is charged by the number of spans collected for tracking transactions of the distributed system and the number of SMS/emails delivered as notifications. For the detailed standard for Pinpoint Cloud’s usage fee, see the Pricing information in **Services > Management & Governance > Pinpoint Cloud** on the portal.

- [**Portal > Services > Management & Governance > Pinpoint Cloud**](https://www.ncloud.com/product/management/pinpointCloud)