Manage subscriptions

Available in Classic

If you have checked the specifications for Security Monitoring and duly noted service concepts and terms, then you are now ready to start using Security Monitoring. The next step is to subscribe to Security Monitoring. The subscription to Security Monitoring is processed by agreeing to the Terms of Service and submitting the service request form.
When you subscribe, you will select and request only the desired security services, rather than requesting all security services provided by Security Monitoring at once.
In the current Classic environment, new user subscriptions are not available. However, existing users can still modify or cancel their configuration.

Change request

To subscribe for Security Monitoring, you need to agree to the Terms of Service in NAVER Cloud Platform console, and fill out the service request form and submit it through the NAVER Cloud Platform portal.

1. Submit the service request form

1. Submit the service request form

Once you've agreed to the Terms of Service, you need to download the Security Monitoring service request form from the NAVER Cloud Platform portal, fill it out, and submit it. The submitted service request form is checked and approved by the NAVER Cloud Platform personnel. To fill out and submit service request form, follow these steps:

1. Access the NAVER Cloud Platform portal.
2. Click Customer support > Support center > Materials in order.
3. Click Security Monitoring service request form and download it.
4. Enter the request form for the Classic environment.
   • Click and select the security services you want to use.
     
5. Click Customer support > Support center > Contact us in order.
6. Click the Service tab menu.
7. Enter the information required for the subscription, attach the filled out request form, and click the [Contact us] button.

Unsubscribe

You can unsubscribe from the Security Monitoring in the NAVER Cloud Platform portal. You can cancel the service whenever you want. The submitted unsubscription request is reviewed by the NAVER Cloud Platform personnel, and is processed by contacting you separately. To unsubscribe, follow these steps:

1. Access the NAVER Cloud Platform portal.
2. Click Customer support > Support center > Materials in order.
3. Click Security Monitoring service request form and download it.
4. Enter the request form for the Classic environment.
   • Click and select the security services you want to unsubscribe from.
   • From Request type, select Unsubscribe.
     
5. Click Customer support > Support center > Contact us in order.
6. Click the Service tab menu.
7. Enter the information required to unsubscribe, attach the completed request form, and click the [Contact us] button.