AlimTalk Message

Available in Classic and VPC

This part describes how to send AlimTalk messages and how to view AlimTalk Message delivery history.

Send AlimTalk message

You can send an AlimTalk message only through OPEN APIs. See AlimTalk APIs of the Simple & Easy Notification Service API guide.

View AlimTalk message delivery history

To view the AlimTalk message delivery history:

1. In the NAVER Cloud Platform console, navigate to > Services > Application Services > Simple & Easy Notification Service.
2. Navigate to Biz Message > AlimTalk Message.
3. Select the project and KakaoTalk Channel for which you want to view the delivery history.
   • The AlimTalk message delivery history of the messages sent through the selected project and the KakaoTalk Channel will be displayed.
   • You can filter the history by setting a time range or applying filters, if needed.
   • Requests status: The status of the message delivery request to the message server.
     • Succeeded: Successful request status.
     • Failed: Failed request status.
   • Delivery status: The status of the delivery process handled by the message server.
     • Succeeded: Successful delivery status.
     • In process: Message processing status.
     • Failed: Failed delivery status.
   • SMS fallback delivery status: SMS fallback delivery request status.
     • The SMS delivery success status can be checked in SMS message delivery history.
   • Request ID: An ID that allows you to check individual results via the OPEN API. One ID is issued per recipient.
   • Click [View full result] to check the results data on the requests for delivery in JSON format.
     • For more information about delivery results data, see AlimTalk APIs.

Export message history

You can export AlimTalk message history to Object Storage.

1. In the NAVER Cloud Platform console, navigate to > Services > Application Services > Simple & Easy Notification Service.
2. Navigate to Biz Message > AlimTalk Message.
3. Select the project to export message history from and click [Request export].
   • The export request popup appears.
4. Enter the export information and click [Request file creation].
   • You can select JSON or CSV as the data transmission format.
   • Enter the file name.
   • Select the destination bucket.
     • If no bucket exists, the [Create bucket] button appears. Click it to create a bucket (see Create a bucket).
   • You can check the result of the export request in the [Export list].

Set AlimTalk usage limits

To set AlimTalk usage limits:

1. In the NAVER Cloud Platform console, navigate to > Services > Application Services > Simple & Easy Notification Service.
2. Navigate to Biz Message > AlimTalk Message.
3. Select the project to set usage limits for and click [Set usage limits].
4. Set the usage limits and click [Save].
   • AlimTalk usage is limited to 30,000 messages per month.
   • If you need to send more AlimTalk messages than the monthly limit, contact Customer Support.

Link validation step

Starting April 29, 2024, KakaoTalk, the original service provider, is implementing a link validation step for the "button-direct connection area" to prevent link errors in messages.

Link validation involves proactively checking for cases where the links in the AlimTalk buttons sent to customers cannot be connected properly. The aim is to ensure that when recipients click the button in the AlimTalk they receive, the link opens correctly, not to assess the suitability of the connected page.

Failed link types

The following are examples of different link failure types that you may find useful for link validation.