AlimTalk Message
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    AlimTalk Message

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    Article Summary

    Available in Classic and VPC

    This part is a description of how to send AlimTalk messages and how to view AlimTalk Message delivery history.

    Note

    To use the functions provided in the menu of Biz Message > AlimTalk Message, you need to have a project set to use the Biz Message. To create a project, see Create project; to edit the settings of a created project, see Edit project.

    Send AlimTalk message

    You can send an AlimTalk message only through OPEN API. See AlimTalk API of the Simple & Easy Notification Service API guide.

    View AlimTalk message delivery history

    To view the AlimTalk message delivery history, follow these steps:

    Note

    Message delivery history is saved for up to 30 days. If you need to save the data for longer periods, you have to back it up on your own.

    1. Click the environment you are using in the Region menu and the Platform menu on the NAVER Cloud Platform console.
    2. Click Services > Application Services > Simple & Easy Notification Service in order.
    3. Click the menus of Biz Message > AlimTalk Message in order.
    4. Select the project for viewing the delivery history and the KakaoTalk Channel.
      • The AlimTalk message delivery history of the messages sent through the selected project and the KakaoTalk Channel will be displayed.
      • If needed, you can set the period or filter the delivery history for viewing the history.
      • Request status: status on delivery requests to the message delivery server
        • Success: request succeeded
        • Failure: request failed
      • Delivery status: status on delivery processing in the message delivery server
        • Success: succeeded in delivery
        • Failure: failed to deliver
      • Failover status: failover operation (requests alternative delivery of SMS) status
      • Request ID: ID for viewing the individual results through OPEN API, which is issued 1 for each receiver
      • Click the [View Results] button to check the results data on the requests for delivery in JSON format.
        • For more information on delivery results data, see AlimTalk API.

    Starting April 29, 2024, KakaoTalk, the original service provider, is implementing a link validation step for the "button-direct connection area" to prevent link errors in messages.

    Link validation involves proactively checking for cases where the links in the AlimTalk buttons sent to customers cannot be connected properly. The aim is to ensure that when recipients click the button in the AlimTalk they receive, the link opens correctly, not to assess the suitability of the linked page.

    Caution

    Starting from the implementation date of link validation, if you can't open a page due to the incorrectly entered or replaced link, even previously successful messages may be marked as failed during the request.

    Link failure types

    The following are examples of different link failure types that you may find useful for link validation.

    ItemExamples
    Variables not replaced at allhttps://#{variable}
    Variables not replaced correctlyhttps://{variable}
    https://www.naver.com{variable}
    https://https://www.naver.com
    https://customscheme://customaction
    The starting character of the path is missing or has been encodedhttps://search.naver.comsearch?q=test
    https://search.naver.com%2Fsearch%3Fq%3Dtest
    The domain part is missing or invalidhttps://20231016-000001
    https://productname
    https://?q=test
    https://.naver.com
    localhosthttp://localhost:8080
    Delimiter error between the scheme and the domain (authority)https:////www.naver.com
    https:// www.naver.com
    TLD does not existhttps://www.naver.c
    https://www.naver.comm

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