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FriendTalk Message
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Available in Classic and VPC
This part describes how to send FriendTalk messages and how to view FriendTalk message delivery history.
To use the functions provided in the menu of Biz Message > FriendTalk Message, you need to have a project set to use the Biz Message. To create a project, see Create project; to edit the settings of a created project, see Edit project.
Send FriendTalk message
You can send a FriendTalk message only through OPEN API. See FriendTalk API of the Simple & Easy Notification Service API guide.
- A FriendTalk message is a message to be sent to a Plus Friend and a user who is a Friend. If you want to send a message regardless of the Friend status, see AlimTalk Message.
- During night (8:00 p.m. on the same day to 8:00 a.m. the next day), the delivery of FriendTalk message is restricted.
View FriendTalk message delivery history
To view the FriendTalk message delivery history, follow these steps:
- Click the environment you are using in the Region menu and the Platform menu on the NAVER Cloud Platform console.
- Click Services > Application Services > Simple & Easy Notification Service in order.
- Click Biz Message > FriendTalk Message in order.
- Select the project for viewing the delivery history and the KakaoTalk Channel.
- The FriendTalk message delivery history of the messages sent through the selected project and the KakaoTalk Channel will be displayed.
- If needed, you can set the period or filter the delivery history for viewing the history.
- Request status: status on delivery requests to the message delivery server
- Success: request succeeded
- Failure: request failed
- Delivery status: status on delivery processing in the message delivery server
- Success: succeeded in delivery
- Failure: failed to deliver
- Failover status: failover operation (requests alternative delivery of SMS) status
- The SMS delivery success status can be checked in the SMS message delivery history.
- Request ID: ID for viewing the individual results through OPEN API, which is issued 1 for each receiver
- Click the [View Results] button to check the results data on the requests for delivery in JSON format.
- For more information on delivery results data, see FriendTalk API.
Link validation step
Starting April 29, 2024, KakaoTalk, the original service provider, is implementing a link validation step for the "button-direct connection area" to prevent link errors in messages.
Link validation involves proactively checking for cases where the links in the AlimTalk buttons sent to customers cannot be connected properly. The aim is to ensure that when recipients click the button in the AlimTalk they receive, the link opens correctly, not to assess the suitability of the linked page.
Starting from the implementation date of link validation, if you can't open a page due to the incorrectly entered or replaced link, even previously successful messages may be marked as failed during the request.
Link failure types
The following are examples of different link failure types that you may find useful for link validation.
Item | Examples |
---|---|
Variables not replaced at all | https://#{variable} |
Variables not replaced correctly | https://{variable} https://www.naver.com{variable} https://https://www.naver.com https://customscheme://customaction |
The starting character of the path is missing or has been encoded | https://search.naver.comsearch?q=test https://search.naver.com%2Fsearch%3Fq%3Dtest |
The domain part is missing or invalid | https://20231016-000001 https://productname https://?q=test https://.naver.com |
localhost | http://localhost:8080 |
Delimiter error between the scheme and the domain (authority) | https:////www.naver.com https:// www.naver.com |
TLD does not exist | https://www.naver.c https://www.naver.comm |