--- title: "Check Ncloud Tool Kit (Windows)" slug: "server-ts-ntk-win-classic" updated: 2026-09-17T09:18:03Z published: 2026-09-17T09:18:03Z canonical: "guide.ncloud-docs.com/server-ts-ntk-win-classic" --- > ## Documentation Index > Fetch the complete documentation index at: https://guide.ncloud-docs.com/llms.txt > Use this file to discover all available pages before exploring further. # Check Ncloud Tool Kit (Windows) Available in Classic Windows Ncloud Tool Kit (Windows NTK) is a tool kit for inspecting Windows server provided on NAVER Cloud Platform. The provided features are as follows: - Windows server status diagnosis and automatic editing feature - Check required scripts and files - Set the startup scripts - Install the VM Tool and check its operation status - View IP configuration - Default network interface DHCP status - View local users - KMS verification status - RDP setting status - Domain assignment status - NTP setting status - Memory dump and paging setting status - Environment variables status - Cloud Insight agent's installation and operation status - DNS setting status - Firewall setting status by profile - GPU card recognition status and view related event logs - Download log data collected by Windows NTK - Upload log data collected by Windows NTK - Update Windows NTK (automatically updates to latest version when running Windows NTK) ## Windows server status diagnosis and automatic editing feature You can diagnose the status of the Windows server and identify the issues and causes of them using Windows NTK. Note - When there are problems on the server, automatic measures can be taken with the Repair feature. - If the repair fails during the automatic measures, manual measures may be required. If necessary, take manual measures by following the manual measure items. ### Ncloud File Check the required scripts and files. | Name of feature | Feature | Cause | Measures | | --- | --- | --- | --- | | Script File | Check the existence of ncloud.bat, ncloud.vbs files - NTK execution result: NCLOUD Files are not exist [Not Ok] | - If the ncloud.bat is not in the path - If the ncloud_auto.vbs file is not in the path - If neither file is in the path | Automatic measures: download the deleted files to a certain directory | | Group Policy | Check if the proper startup file is running - NTK execution result: NCLOUD GPO is abnormal [Not Ok] | - If the startup setting is missing - If the startup is set but no ncloud.bat file | Automatic measures: download the files to the correct directory | ### VM Tool Check if Xentools is installed and the related services operate. | Name of feature | Feature | Cause | Measures | | --- | --- | --- | --- | | VM Tool Status | Check if Xentools is installed or related tasks are executed - NTK execution result: Xentools is not installed [Not Ok] | - If Xentools-related apps are missing - If Xentools-related services are not running | Manual measures: reinstall Xentools following the Xentools reinstallation guide included in the guide | ### Network Config Check the network setting information. | Name of feature | Feature | Cause | Measures | | --- | --- | --- | --- | | IP Configuration | View "ipconfig /all" | - | - | | DHCP Configuration | Check if the default NIC setting is DHCP - NTK execution result: Ethernet 2 is DHCP Disabled [Not Ok] | If the default NIC setting is not DHCP | Manual measures: set the default NIC to DHCP in accordance with the guide | | Route Table | View Route Table | - | - | ### System Config Check the system setting information. | Name of feature | Feature | Cause | Measures | | --- | --- | --- | --- | | User List | View local users | - | - | | Windows Activation | View Windows activation status and setting status - NTK execution result: Windows activation is not verified [Not Ok] | If it fails to activate | Automatic measures: assign the proper product key for the operating system, reset the activation server and the port, then try activation again | | Remote Configuration | Check RDP-related registry values and RDP-related firewall rules - NTK execution result: Remote Desktop is disabled [Not Ok] | - If RDP-related registry is an unintended value - If RDP-related inbound firewall rules are disabled | Automatic measures: restore RDP-related settings, such as firewall rules and registry values | | Dump Configuration | View dump configuration, such as DebugMode, PagingFile settings, and so on | - | - | | Domain | View domain status | - | - | | Ntp Configuration | View NTP settings - NTK execution result: NTP Server Setting is abnormal. [Not Ok] | If the NTP server set in the server does not match the NTP server set in the default image | Manual measures: set the NTP server to the NTP server address in the notification | | Environment Configuration | View environmental variable settings - NTK execution result: Environment Path setting is abnormal. [Not Ok] | If System32 is not included in the server's environmental variables | Automatic measures: add C:\Windows\System32 to the server's environmental variable | | DNS Configuration | View DNS settings - NTK execution result: DNS Server Configuration is abnormal.[Not Ok] | If the DNS server set in the server does not match the DNS server set in the default image | Manual measures: set the DNS server to the DNS server address in the notification | | Firewall Configuration | View domain, private, and public firewall status - NTK execution result: Public Firewall is on. [Not Ok] | If firewall is On for a specific Profile | Manual measures: output a message advising to turn off the firewall | | GPU Status | If it is GPU server, view GPU's status, DeviceID, PCI Slot, and related events | - | - | ### Application Check the status of the agent provided by Ncloud. | Name of feature | Feature | Cause | Measures | | --- | --- | --- | --- | | Monitoring Agent Status | View monitoring agent's status - NTK execution result: Cloud Insight is not running [Not Ok] | If the monitoring agent status is not running | Automatic measures: start service | | If the monitoring agent is not installed | Automatic measures: reinstall the monitoring agent if it is not installed or has an abnormal status |