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      Inspect Ncloud Tool Kit (Windows)
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        Contents

        Inspect Ncloud Tool Kit (Windows)

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          Article Summary

          Available in VPC

          Windows Ncloud Tool Kit (Windows NTK) is a tool kit for Windows server management provided by the NAVER Cloud Platform. The provided functions are as follows:

          • Windows server status diagnosis and automatic settings function
            • Check required scripts and files
            • Set the startup scripts
            • View NCP-related log files
            • Install the VM Tool and check its operation status
            • View IP configuration
            • Default network interface DHCP status
            • Check static route necessary for internal communication within NCP
            • View local users
            • KMS verification status
            • RDP setting status
            • Domain assignment status
            • NTP setting status
            • Memory dump and paging setting status
            • Environment variables status
            • Cloud Insight agent's installation and operation status
            • DNS setting status
            • Firewall setting status by profile
            • GPU card recognition status and view related event logs
          • Download log data collected by Windows NTK
          • Upload log data collected by Windows NTK
          • Update Windows NTK (automatically updates to latest version when running Windows NTK)

          Windows server status diagnosis and automatic editing function

          You can diagnose the status of the Windows server and identify the problematic symptoms and causes of them using Windows NTK.

          Note
          • When there are problems on the server, automatic measures can be taken with the Repair feature.
          • If the repair fails during the automatic measures, manual measures may be required. If necessary, take manual measures by following the manual measure items.

          Ncloud File

          You can check the required scripts and files.

          Name of functionFunctionCauseMeasures
          Script FileIf Xen, check if there are ncloud.bat and ncloud.vbs files
          • NTK execution result: NCLOUD Files are not exist [Not Ok]
          		1. If the ncloud.bat file does not exist in the directory
          2. If the ncloud.auto.vbs file does not exist in the directory
          3. If both files do not exist in the directory          		Automatic measures: download the deleted files to a certain directory
          Group PolicyIf Xen, check if the correct startup file is executed
          • NTK execution result: NCLOUD GPO is abnormal [Not Ok]
          		1. If there is no startup setting
          2. If there is a startup setting, but ncloud.bat does not exist          		Automatic measures: download the files to the correct directory
          NCP Log FileView NCP-related log files
          • NTK execution result: ncloud_output.log is not exist [Not Ok]
          		1. When there is no NCP-related log fileManual measures: output a message saying there is no NCP-related log file (no separate action required)

          VM Tool

          You can check whether the VM tool is installed and whether the related services operate.

          Name of functionFunctionCauseMeasures
          VM Tool StatusIf Xen, check if Xentools is installed or related tasks are executed
          • NTK execution result: Xentools is not installed [Not Ok]
          If KVM, check if Virtio is installed
          • NTK execution result: Virtio is not installed [Not Ok]
          		1. If Xentool-related application does not exist
          2. If Xentool-related service's status is not running
          3. If Virtio application does not exist          		Manual measures: reinstall in accordance with the guide

          Network Config

          Check the network setting information.

          Name of functionFunctionCauseMeasures
          IP ConfigurationView 'ipconfig /all'--
          DHCP ConfigurationCheck if the default NIC setting is DHCP
          • NTK execution result:
            Ethernet 2 is DHCP Disabled [Not Ok]
          		If the default NIC setting is not DHCPManual measures: set the default NIC to DHCP in accordance with the guide
          Route TableCheck static route necessary for internal communication within NCP and view route table
          • NTK execution result:
            static route is not exist [Not Ok]
          		If there is no static routeAutomatic measures: add static route

          System Config

          Check the system setting information.

          Name of functionFunctionCauseMeasures
          User ListView local users--
          Windows ActivationView Windows activation status and setting status
          • NTK execution result:
            Windows activation is not verified [Not Ok]
          		If it fails to activateAutomatic measures: assign the proper product key for the operating system, reset the activation server and the port, then try activation again
          Remote ConfigurationCheck RDP-related registry values and RDP-related firewall rules
          • NTK execution result:
            Remote Desktop is disabled [Not Ok]
          • If RDP-related registry is an unintended value
          • If RDP-related inbound firewall rules are disabled
          		Automatic measures: restore RDP-related settings, such as firewall rules and registry values
          Dump ConfigurationView dump configuration, such as DebugMode, PagingFile settings, and so on--
          DomainView domain status--
          Ntp statusView NTP settings
          • NTK execution result: NTP Server Setting is abnormal. [Not Ok]
          		If the NTP server set in the server does not match the NTP server set in the default imageManual measures: set the NTP server to the NTP server address in the notification
          Environment ConfigurationView environmental variable settings
          • NTK execution result:
            Environment Path setting is abnormal. [Not Ok]
          		If System32 is not included in the server environment variablesAutomatic measures: add C:\Windows\System32 to the server's environmental variable
          DNS ConfigurationView DNS settings
          • NTK execution result:
            DNS Server Configuration is abnormal.[Not Ok]
          		If the DNS server set in the server does not match the DNS server set in the default imageManual measures: set the DNS server to the DNS server address in the notification
          Firewall ConfigurationView domain, private, and public firewall status
          • NTK execution result: Public Firewall is on. [Not Ok]
          		1. If firewall is On for a specific ProfileManual measures: output a message advising to turn off the firewall
          GPU StatusIf it is GPU server, view GPU's status, DeviceID, PCI Slot, and related events--

          Application

          Check the status of the agent provided by Ncloud.

          Name of functionFunctionCauseMeasures
          Monitoring Agent StatusView monitoring agent's status
          • NTK execution result:
            Nsight is not running [Not Ok]
          		If the monitoring agent status is not runningAutomatic measures: start service
          If the monitoring agent is not installedAutomatic measures: reinstall the monitoring agent if it is not installed or has an abnormal status
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