Check Ncloud Tool Kit (Windows)

Available in VPC

Windows Ncloud Tool Kit (Windows NTK) is a tool kit for Windows server management provided by NAVER Cloud Platform. The provided features are as follows:

Windows server status diagnosis and automatic settings feature
- Check required scripts and files
- Set the startup scripts
- Install the VM Tool and check its operation status
- View IP configuration
- Default network interface DHCP status
- Check static route necessary for internal communication within NCP
- View local users
- KMS verification status
- RDP setting status
- Domain assignment status
- NTP setting status
- Memory dump and paging setting status
- Environment variables status
- Cloud Insight agent's installation and operation status
- DNS setting status
- Firewall setting status by profile
- GPU card recognition status and view related event logs
- Check recommended KVM VM NIC offload settings
Download log data collected by Windows NTK
Upload log data collected by Windows NTK
Update Windows NTK (automatically updates to latest version when running Windows NTK)

Windows server status diagnosis and automatic editing feature

You can diagnose the status of the Windows server and identify the issues and causes of them using Windows NTK.

Note

When there are problems on the server, automatic measures can be taken with the Repair feature.
If the repair fails during the automatic measures, manual measures may be required. If necessary, take manual measures by following the manual measure items.

Ncloud File

You can check the required scripts and files.

Name of feature	Feature	Cause	Measures
Script File	In the case of XEN, check if there are ncloud.bat and ncloud.vbs files NTK execution result: NCLOUD Files are not exist [Not Ok]	1. If the ncloud.bat file does not exist in the directory 2. If the ncloud.auto.vbs file does not exist in the directory 3. If both files do not exist in the directory	Automatic measures: download the deleted files to a certain directory
Group Policy	In the case of XEN, check if the correct startup file is executed NTK execution result: NCLOUD GPO is abnormal [Not Ok]	1. If there is no startup setting 2. If there is a startup setting, but ncloud.bat does not exist	Automatic measures: download the files to the correct directory

VM Tool

You can check whether the VM tool is installed and whether the related services operate.

Name of feature	Feature	Cause	Measures
VM Tool Status	In the case of XEN, check if Xentools is installed or related tasks are executed NTK execution result: Xentools is not installed [Not Ok] In the case of KVM, check if Virtio Win Driver and KVM Guest Agent are installed and QEMU Guest Agent VSS Provider service is available NTK execution result: Virtio is not installed [Not Ok] NTK execution result: KVM Guest Agent is not installed [Not Ok] QEMU Guest Agent VSS Provider Service is not running [Not Ok]	1. If Xentools-related application does not exist 2. If Xentools-related service's status is not running 3. If Virtio Win Driver application does not exist 4. If KVM Guest Agent service is not running 5. If QEMU Guest Agent VSS Provider service is not available	Automatic measures: install KVM Guest Agent Manual measures: reinstall Xentools and Virtio Win Driver in accordance with instructions

Name of feature

Feature

Cause

Measures

VM Tool Status

In the case of XEN, check if Xentools is installed or related tasks are executed

NTK execution result: Xentools is not installed [Not Ok]

In the case of KVM, check if Virtio Win Driver and KVM Guest Agent are installed and QEMU Guest Agent VSS Provider service is available

NTK execution result: Virtio is not installed [Not Ok]
NTK execution result:
KVM Guest Agent is not installed [Not Ok]
QEMU Guest Agent VSS Provider Service is not running [Not Ok]

1. If Xentools-related application does not exist
2. If Xentools-related service's status is not running
3. If Virtio Win Driver application does not exist
4. If KVM Guest Agent service is not running
5. If QEMU Guest Agent VSS Provider service is not available

Automatic measures: install KVM Guest Agent
Manual measures: reinstall Xentools and Virtio Win Driver in accordance with instructions

Network Config

Check the network setting information.

Name of feature	Feature	Cause	Measures
IP Configuration	View "ipconfig /all"	-	-
DHCP Configuration	Check if the default NIC setting is DHCP NTK execution result: Ethernet 2 is DHCP Disabled [Not Ok]	If the default NIC setting is not DHCP	Manual measures: set the default NIC to DHCP in accordance with the guide
Route Table	Check static route necessary for internal communication within NCP and view route table NTK execution result: static route is not exist [Not Ok]	If there is no static route	Automatic measures: add static route
NIC offload Configuartion (KVM only)	In the case of KVM VM, check the recommended NIC offload settings NTK execution result: Ethernet Instance 0 2 - Init.MaxTxBuffers : 1024 [Not Ok]	If the Init.MaxTxBuffers value is not 32	Manual measures: apply network adapter recommendations in accordance with instructions

System Config

Check the system setting information.

Name of feature	Feature	Cause	Measures
User List	View local users	-	-
Windows Activation	View Windows activation status and setting status NTK execution result: Windows activation is not verified [Not Ok]	If it fails to activate	Automatic measures: assign the proper product key for the operating system, reset the activation server and the port, then try activation again
Remote Configuration	Check RDP-related registry values and RDP-related firewall rules NTK execution result: Remote Desktop is disabled [Not Ok]	If RDP-related registry is an unintended value If RDP-related inbound firewall rules are disabled	Automatic measures: restore RDP-related settings, such as firewall rules and registry values
Dump Configuration	View dump configuration, such as DebugMode, PagingFile settings, and so on	-	-
Domain	View domain status	-	-
Ntp Configuration	View NTP settings NTK execution result: NTP Server Setting is abnormal. [Not Ok]	If the NTP server set in the server does not match the NTP server set in the default image	Manual measures: set the NTP server to the NTP server address in the notification
Environment Configuration	View environmental variable settings NTK execution result: Environment Path setting is abnormal. [Not Ok]	If System32 is not included in the server's environmental variables	Automatic measures: add C:\Windows\System32 to the server's environmental variable
DNS Configuration	View DNS settings NTK execution result: DNS Server Configuration is abnormal.[Not Ok]	If the DNS server set in the server does not match the DNS server set in the default image	Manual measures: set the DNS server to the DNS server address in the notification
Firewall Configuration	View domain, private, and public firewall status NTK execution result: Public Firewall is on. [Not Ok]	1. If firewall is On for a specific Profile	Manual measures: output a message advising to turn off the firewall
GPU Status	If it is GPU server, view GPU's status, DeviceID, PCI Slot, and related events	-	-

Application

Check the status of the agent provided by Ncloud.

Name of feature	Feature	Cause	Measures
Monitoring Agent Status	View monitoring agent's status NTK execution result: Cloud Insight is not running [Not Ok]	If the monitoring agent status is not running	Automatic measures: start service
Monitoring Agent Status		If the monitoring agent is not installed	Automatic measures: reinstall the monitoring agent if it is not installed or has an abnormal status