Quota Request

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Available in Classic and VPC

This section describes how to view the history of service limit increases requested to date. A service representative can also cancel the request while it's under review.

Note
  • The history of service limit increase requests is only available to business members who have previously requested a limit increase.
  • When using the Organization service, a master account can see the history of all member accounts in the organization, and a member account can only see the history of their own account that the master requested.

Quota Request interface

The Quota Request interface includes the following components:

servicequota-request_screen_ko

Component Description
① Menu name Shows the current menu name and number of history items being viewed.
② Basic features Basic features available in the Quota Request.
  • [Learn more]: Click to go to the Service Quota overview page.
  • [Refresh]: Reload the current page.
③ Search component Filter the list of limit increase requests by account, region, service category, and status, or search by entering a service name.
  • If it's the Organization master account, you can click Select account from the Account dropdown list to select the desired member account.
④ List of limit increase requests List of limit increase requests to date
  • By clicking an item on the list, you can see the details of the request and the reason.
  • Request ID: A unique number automatically assigned to distinguish between requests
  • Request date: The time the limit increase request was created
  • Applied account: The account to which the limit increase is applied
  • Region: Target region
  • Category: Category name of the target service
  • Service: Name of target service
  • Subservice: Sub-categories of services (if present)
  • Default limit: The limit provided by default when singing up for NAVER Cloud Platform
  • Applied limit: The limit currently applied to the account due to the limit increase request history.
  • Requested limit: The limit to be applied by an increase request
  • Status: The processing status of the request
    • Pending: The status of a completed increase request awaiting review by a service representative
    • Approved: The increase is complete after review by a service representative or automatically and immediately
    • Rejected: The request is not eligible for an increase after review by a service representative
    • Canceled: Pending review by a service representative and canceled by the person made the request
  • [Cancel request]: Click to Cancel the request in progress

Viewing the history of service limit increase

To view the history of previous limit increase requests and the results of the current request:

  1. From NAVER Cloud Platform console, navigate to Menu > All Services > Management & Governance > Service Quota.
  2. Click Quota Request.
  3. In the search area, filter the accounts and request history you want to view.
    • You can select a region, service category, status, or directly look up the service name.
    • If it's the Organization master account, click Select account from the Account dropdown list to select a member account to view.
  4. Click a specific item in the list of limit increase requests for more information.
    • Basic Information
      • Request ID: A unique number automatically assigned to distinguish between requests
      • Request date: The time the limit increase request was created
      • Applied account: The account to which the limit increase is applied
      • Region: The Region of the request history
      • Category: The service category name for the request history
      • Service: The service name in the request history
      • Subservice: Sub-categories of services
      • Default limit: The limit provided by default when singing up for NAVER Cloud Platform
      • Applied limit: The limit currently applied to the account due to the limit increase request history.
      • Immediate increase limit: Limits that can be increased immediately without review by a service representative. Only services that can be immediately increased the limit are shown
      • Requested limit: The limit to be applied by an increase request
      • Status: The processing status of the request
    • Reason for request: The reason or purpose for the limit increase
    • Reason for rejection: The reason for rejection that appears when a request is in the Rejected state

Cancel limit increase request

To cancel a pending limit increase request for review:

Note

Only the master account can cancel a limit increase request for Organization member account.

  1. From NAVER Cloud Platform console, navigate to Menu > All Services > Management & Governance > Service Quota.
  2. Click Quota Request.
  3. Search for the request you want to delete from the list of limit increase requests and click [Cancel application].
    • The [Cancel] button is only active when the request is Pending.
  4. Click [Cancel] in the canceling the request popup window.
    • The request will be canceled and the status will change to Canceled.