Quota Request
    • PDF

    Quota Request

    • PDF

    Article summary

    Available in Classic and VPC

    This section describes how to view the history of service limit increases requested to date. A service representative can also cancel the request while it's under review.

    Note
    • The history of service limit increase request is only available to business members who have previously requested for a limit increase.
    • When using the Organization service, a master account can see the history of all member accounts in the organization, and a member account can only see the history of their own account that the master requested.

    Quota Request screen

    The Quota Request screen is laid out as follows:

    servicequota-request_screen_ko

    AreaDescription
    ① Menu nameName of the menu currently being viewed and number of history items being viewed
    ② Basic featuresBasic features offered by default in the Quota Request menu
    • [Learn more about the product] button: click to navigate to the Service Quota introduction page
    • [Refresh] button: click to refresh the page
    ③ Search areasFilter the list of limit increase requests by account, region, service category, or status condition, or search by typing the service name
    • If it's the Organization master account, click Select account from the Account dropdown list to select a specific member account
    ④ List of limit increase requestsList of limit increase requests to date
    • By clicking an item on the list, you can see the details of the request and the reason
    • Request ID: a unique number automatically assigned to distinguish between requests
    • Request date: the time the limit increase request was created
    • Applied Account: the account to which the limit increase is applied
    • Region: the Region of the request history
    • Category: the service category name for the request history
    • Service: the service name in the request history
    • Subservice: service subdivision (if present)
    • Default limit: the limit provided by default when singing up for NAVER Cloud Platform
    • Applied limit: the limit currently applied to the account due to the limit increase requests history, etc.
    • Requested limit: the limit to be applied by an increase request
    • Status: the processing status of the request
      • Pending: the status of a completed increase request awaiting review by a service representative
      • Approved: the increase is complete after review by a service representative or automatically and immediately
      • Rejected: the request is not eligible for an increase after review by a service representative
      • Canceled: pending review by a service representative and canceled by the person made the request
    • [Cancel request] button: click to Cancel the request in progress

    Viewing the history of service limit increase

    To view the history of previous limit increase requests and the results of the current request, follow these steps:

    1. Click the environment you are using in the Region menu and the Platform menu on the NAVER Cloud Platform console.
    2. Click Services > Management & Governance > Service Quota in order.
    3. Click Quota Request.
    4. In the search area, filter the accounts and request history you want to view.
      • You can select a region, service category, status, or directly look up the service name.
      • If it's the Organization master account, click Select account from the Account dropdown list to select a member account to view.
    5. Click a specific item in the list of limit increase requests for more information.
      • Basic information
        • Request ID: a unique number automatically assigned to distinguish between requests
        • Request date: the time the limit increase request was created
        • Applied account: the account to which the limit increase is applied
        • Region: the Region of the request history
        • Category: the service category name for the request history
        • Service: the service name in the request history
        • Subservice: detailed breakdown of subservices
        • Default limit: the limit provided by default when singing up for NAVER Cloud Platform
        • Applied limit: the limit currently applied to the account due to the limit increase requests history, etc.
        • Immediate increase limit: limits that can be increased immediately without review by a service representative. Only services that can be immediately increased the limit are shown
        • Requested limit: the limit to be applied by an increase request
        • Status: the processing status of the request
      • Reason for request: the reason or purpose for the limit increase
      • Reason for rejection: the reason for rejection that appears when a request is in the Rejected state

    Canceling a limit increase request

    To cancel a pending limit increase request for review, follow these steps:

    Note

    Only the master account can cancel a limit increase request for Organization member account.

    1. Click the environment you are using in the Region menu and the Platform menu on the NAVER Cloud Platform console.
    2. Click Services > Management & Governance > Service Quota in order.
    3. Click Quota Request.
    4. Search for the request you want to delete from the list of limit increase requests and click the [Cancel application] button.
      • The [Cancel] button is only active when the request is Pending.
    5. Click [Cancel] in the canceling the request pop-up window.
      • The request will be canceled and the status will change to Canceled.

    Was this article helpful?

    Changing your password will log you out immediately. Use the new password to log back in.
    First name must have atleast 2 characters. Numbers and special characters are not allowed.
    Last name must have atleast 1 characters. Numbers and special characters are not allowed.
    Enter a valid email
    Enter a valid password
    Your profile has been successfully updated.