Service Quota troubleshooting

Available in Classic and VPC

You might run into the following problems when using Service Quota. Find out causes and possible solutions.

Unable to increase limit

I increased the limit, but the change has not been applied.

Cause

• Requests eligible for immediate increase are approved automatically. However, requests that exceed the immediate increase limit or are not eligible for immediate increase require review by a service administrator. Review can take several days and is either approved or rejected depending on the result.
• If you are a member account in Organization, you must request the master account to submit the limit increase application.

Solution

• If you requested an increase beyond the immediate limit, it may take about 5 business days to process.
• If you are a member account in Organization, you must request the master account to submit the limit increase application.

Unable to request limit increase

A server limit increase is needed, but requests are restricted.

Cause

Service Quota limit increase requests are available only to business accounts.

Solution

If you need a limit increase from a personal account, contact Customer Support and provide the required resources and purpose of use.

If you use a personal account and need to increase your server creation limit, select Increase server creation limit as the inquiry type and provide the following information:

• Member number (or login ID)
• Platform in use (Classic/VPC)
• Region
• Product
• Requested limit (server, number by specification code)
• Usage period (start date to end date)
• Reason for limit increase

Learning resources

We offer various materials for you to explore. To learn more about Service Quota, check out these helpful links:

• FAQs: FAQs for Service Quota