Changes When Bundling NAVER WORKS and WORKPLACE
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Changes When Bundling NAVER WORKS and WORKPLACE

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When you bundle NAVER WORKS and WORKPLACE, data such as member information, organization information, personal information of users, absence status, password, and language/time zone are linked. The changes in data are only applied from WORKPLACE, preventing data duplication and enabling easy management of updates. Changed data is automatically synchronized in real-time with NAVER WORKS, ensuring smooth linkage for using bundles.

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Note

Reset user account password after product bundling
(When logged out after changing to SMARTWORK while using NAVER WORKS)

  • Inquire the admin for the password entered when requesting subscription to SMARTWORK. You can separately check the password the admin entered and enter the new password to log in and use the service.

  • When the admin requested for users to set their own passwords when subscribing to SMARTWORK, the notification about password reset is sent to the personal email registered in NAVER WORKS or the email the admin temporarily registered when requesting subscription. You can check the personal email entered in NAVER WORKS and enter a new password to log in and use the service.

  • If you can't log in with the above two methods, then request the admin to change the password. The company admin can change individual passwords from Admin > Manage Account menu, and pass it to the employee.

In the following table, you can check the items whose changes are only limited to WORKPLACE when bundling NAVER WORKS and WORKPLACE, compared to when using NAVER WORKS alone. Click each item in the table to check the changes for the corresponding item in detail upon product bundling.

Items Set by Admin

Item When using NAVER WORKS alone When using with WORKPLACE
Member Add (bulk add), delete, and edit from NAVER WORKS Admin > Member > Member Add (bulk add), delete, and edit from Manage Employees or Personnel Appointment in WORKPLACE Member > Member
  • Direct subscription through NAVER WORKS invitation links or QR codes not provided
  • Organization Add (bulk add), delete, edit, and transfer from NAVER WORKS Admin > Member > Organization Add, delete, edit, and transfer from WORKPLACE Member > Organization > Manage Organization Chart
  • Bulk adding organizations not provided
  • Edit Department Emails Edit from NAVER WORKS Admin > Member > Organization > Organization Information Edit from WORKPLACE Member > Organization > Manage Organization Char
    Set Job Grade/Job Position Set/edit from NAVER WORKS Admin > Settings > Job Grade/Job Position Set/edit from WORKPLACE Member > Settings > Basic Information Settings
    Set Employment Type Set from NAVER WORKS Admin > Member > Employment Type Set from WORKPLACE Member > Settings > Basic Information Settings
    Password/Login Policy Set from NAVER WORKS Admin > Security > Account Security Set from WORKPLACE Admin > Security > Password Policy
    Account Suspension and Forced Logout Set from NAVER WORKS Admin > Security > Security Features > Member Security
  • Applicable only for NAVER WORKS
  • Account suspension and forced logout available from WORKPLACE Member > Manage Account

    Items Set by Users

    Item When using NAVER WORKS alone When using with WORKPLACE
    Set Absence Set from NAVER WORKS > My Information (profile photo) > Status Set from WORKPLACE Approval Home > Compose Document > Absence Schedule > Share Absence Settings pop-up
    Edit Profile Edit from NAVER WORKS > Personal Information (profile photo) Edit from WORKPLACE Home > Name (profile photo) > My Information
    Change Password Edit from NAVER WORKS > Personal Information (profile photo) > Login Information Edit from WORKPLACE Home > Name (profile photo) > Change Password
    Set Language/Time Zone Set from NAVER WORKS > My Information (profile photo) > Language/Time Zone
  • The changed settings are applied when logging out and then logging back in
  • Set from WORKPLACE Home > Name (profile photo) > Settings

    Member

    When bundling NAVER WORKS with WORKPLACE, the management of member is handled entirely from the WORKPLACE's Member service.

    • Add

    • Delete

      • The [Delete] button is not displayed in NAVER WORKS Admin > Member > Member.
      • When using Personnel Appointment, you can handle it as retirement appointment from WORKPLACE Member > Member > Personnel Appointment. If you're not using Personnel Appointment, you can delete members by deleting accounts from the Member > Manage Account menu.
      • For more information, refer to Retirement Appointment in WORKPLACE and Manage Account in WORKPLACE.
    • Edit

      • The [Edit Members] button is not displayed in the NAVER WORKS Admin > Member > Member Information window.
      • You can edit the information directly from the employee HR card page in WORKPLACE Member > Member > Manage Employees.
      • When using Personnel Appointment, you can edit the information such as job grade, job position, department transfer, and employment type through appointments in Member > Member > Personnel Appointment.
      • For more information, refer to Manage Employees in WORKPLACE and Personnel Appointment in WORKPLACE.

    Organization

    When bundling NAVER WORKS with WORKPLACE, the changes in organization are entirely handled from the WORKPLACE's Member service.

    • Add

      • The [Add Organization] button is not displayed in NAVER WORKS Admin > Member > Organization.
      • You can add it directly from WORKPLACE Member > Organization > Manage Organization Chart, or add organizations through reorganization when using Personnel Appointment.
      • For more information, refer to Set Organization Information in WORKPLACE.
    • Delete

      • The [Delete Organization] button is disabled from the Organization Information pop-up in NAVER WORKS Admin > Member > Organization.
      • You can delete it directly from WORKPLACE Member > Organization > Manage Organization Chart, or delete organizations through reorganization when using Personnel Appointment.
      • For more information, refer to Set Organization Information in WORKPLACE.
    • Transfer/Edit

      • The [Transfer Organization] button is disabled in NAVER WORKS Admin > Member > Organization, and the organization name is displayed as disabled and can't be edited in the Edit Organization window.
      • You can edit it directly from WORKPLACE Member > Organization > Manage Organization Chart, or transfer or delete organizations through reorganization when using Personnel Appointment.
      • For more information, refer to Set Organization Information in WORKPLACE.
    • Edit Department Emails

      • When bundling NAVER WORKS with WORKPLACE, editing department emails is handled from the WORKPLACE's Member service.
      • The Department Email ID field is disabled from the Edit Organization window in NAVER WORKS Admin > Member > Organization.
      • You can edit department emails from the WORKPLACE Member > Organization > Manage Organization Chart menu.
      • For more information, refer to Set Organization Information in WORKPLACE.

    Set Job Grade/Job Position/Employment Type

    When bundling NAVER WORKS with WORKPLACE, the job grade, job position, and employment type are set entirely from the WORKPLACE's Member service.

    • The [Edit] button is not displayed in the NAVER WORKS Admin > Member > Job Position/Job Grade/Employment Type List.
    • You can set and edit job position/job grade/employment type in the WORKPLACE Member > Settings > Basic Information Settings menu.
    • For more information, refer to WORKPLACE Member > Basic Information Settings.

    Set Password/Login Policy

    When bundling NAVER WORKS with WORKPLACE, the company's password and login policy is handled entirely from WORKPLACE.

    • The Set Password Policy and Suspend Account Temporarily When Login Fails items are not displayed in NAVER WORKS Admin > Security > Account Security.
    • You can set the password policy in WORKPLACE Admin > Security > Manage Password Policy.
    • For more information, refer to Manage Password Policy in WORKPLACE.

    Account Suspension and Forced Logout

    In case of the loss of member's device or theft of member's account, you can suspend that member's account or force logout logged in devices.
    When bundling NAVER WORKS with WORKPLACE, the suspension and forced logout of member accounts are handled from the WORKPLACE's Member service.

    • The [Suspend] and [Logout] buttons are not displayed in the Member Security window in NAVER WORKS Admin > Security > Security Features.
    • The Suspend and Block App Use items are displayed in the View More menu in NAVER WORKS Admin > Member > Member. Using these items, you can temporarily suspend only the NAVER WORKS access of a specific member account, or limit only the use of NAVER WORKS app.
    • You can suspend and force logout accounts from WORKPLACE Member Service > Manage Account.
    • For more information, refer to Manage Account in WORKPLACE.

    Set User Absence

    It is a feature that displays the absence status and absence message during the absence period of the user. When bundling NAVER WORKS with WORKPLACE, the user absence settings are handled from WORKPLACE.

    • When you click the profile photo in the upper right corner of the NAVER WORKS user page, the Status menu is not displayed.
    • In WORKPLACE, you can set absence from the Share Absence Status Settings pop-up in the Compose Document > Absence Schedule form.
    • For more information, refer to Request Absence in WORKPLACE.

    Edit User Profile

    When bundling NAVER WORKS with WORKPLACE, the user profile is edited from WORKPLACE.

    • When you click the profile photo in the upper right corner of the NAVER WORKS user page, you can only view the content in the Personal Information window, and can't edit it.
    • You can edit the user profile from WORKPLACE Home > Name (profile photo in the upper right corner) > My Information.
    • For more information, refer to Edit My Information in WORKPLACE.

    Change User Password

    When bundling NAVER WORKS with WORKPLACE, the user password is changed from WORKPLACE.

    • When you click the profile photo in the upper right corner of the NAVER WORKS user page, the Change Password menu is not displayed.
    • You can edit the user password from WORKPLACE Home > Name (profile photo in the upper right corner) > My Information.
    • For more information, refer to Change Password in WORKPLACE.

    Set User Language/Time Zone

    When bundling NAVER WORKS with WORKPLACE, the individual language/time zone settings of users are handled from WORKPLACE. The individual language/time zone settings of users set in WORKPLACE are also applied to NAVER WORKS.

    • When you click the profile photo in the upper right corner of the NAVER WORKS user page, the Language/Time Zone menu is displayed. When you log back in after changing the settings, the changed settings are only applied to NAVER WORKS.
    • You can edit the language/time zone from WORKPLACE Home > Name (profile photo in the upper right corner) > My Information. When you log back in after changing the settings, the changed settings are applied to both NAVER WORKS and WORKPLACE.
    • For more information, refer to WORKPLACE Settings.

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