Issue management

Available in VPC

In SourceBand, you can manage your work and schedule using issues.

You can create issues in projects within your organization. Managing issues introduces how to add, edit, and delete issues; add a comment to an issue; and manage issues by viewing the issue history.

Create issue

In SourceBand, you can create an issue in the following way:

Create project issue

To create a project issue, follow these steps:

1. On the SourceBand project page, click the [+ Create new] > [Create issue] button.
2. After entering the issue settings, click the [Save] button. (For more information, see Issue settings.)

Create issues within board column

To create an issue within the board column, follow these steps:

1. From the SourceBand project page, click the Board button to move to the Board page.
2. Click [Create issue] at the top of the column where you want to create an issue.
3. Enter the title of issue and click the [Confirm] button.

Issue settings

To go to the issue setting screen in SourceBand, follow these steps:

1. Click an issue card or the ⋮ button on an issue card.
   • On the SourceBand board page, click the ⋮ button in the lower-right corner of the issue card.
   • On the SourceBand table page, click the ⋮ button to the right of the issue.
   • On the SourceBand roadmap page, click the ⋮ button to the right of the issue.
2. Click [Issue settings].

Issue settings page

In the issue settings, you can set the following items:

• Issue title: create the title of the issue.
• Issue classification: classify issues by setting issue types, tags, columns, and upper-level issue groups.
• Write issue content: write the content of the issue by entering issue description and comments.
• Assign issue: assign an issue to a specific person.

The following is a description of each item on the issue settings page:

• Issue number: assigned automatically when creating an issue.
• Issue title: enter the issue title.
• Issue description: enter the issue description.
• Type: type of the issue. Select Issue or Epic. Epic is a type used to combine issues as a group.
• Upper-level issue group: select the upper-level issue group of the issue. Only Epic issues can be designated as an upper-level issue group.
• Assigned column: select the column to which the issue belongs.
• Work schedule: enter the work schedule for the issue.
• Tag: select a project tag to assign to the issue.
• Manager: select the manager of the issue.
• Devops task: select the integration of Devops task history.

Manage issue comments

You can use the comment feature for issues created in SourceBand. You can use the comment feature to record the contents of an issue, share the related task contents, share your comments and task contents, and more.

Create issue comment

You can create comments on SourceBand issues in the following way:

1. In SourceBand, move to the settings page of the issue you want to comment on.
2. Enter your comment in the comment field and click the [Register] button.

Edit issue comment

In a SourceBand issue, you can edit a comment on the issue in the following way:

1. In SourceBand, move to the settings page of the issue you want to comment on.
2. Move your cursor over the comment you want to edit.
3. Click the ⋮> Edit button in the top right corner of the comment field in order.
4. Enter your comment in the comment field and click the [Edit] button.

Delete issue comment

In SourceBand, you can delete a comment on the issue in the following way:

1. In SourceBand, move to the settings page of the issue you want to comment on.
2. Move your cursor over the comment you want to edit.
3. Click the ⋮> Delete button in the top right corner of the comment field in order.
4. From the delete comment popup window, click the [Delete] button.

View issue histories

For issues created in SourceBand, you can view the history of their creation, editing, and deletion. Use this feature to see the history of an issue, from creation to recent updates, at a glance.

Issue history list

In a SourceBand issue, you can view the issue change history list in the following way:

1. In SourceBand, move to the settings page of the issue you want to check its history.
2. Click the [Change history] tab at the top of the issue setting modal.

Issue history details

In a SourceBand issue, you can view the issue change details in the following way:

1. In SourceBand, move to the settings page of the issue you want to check its history.
2. Click the [Change history] tab at the top of the issue setting modal.
3. In the issue history list, click the history item to check the details.

Delete issue

In SourceBand, you can delete an issue in the following way:

1. Click the ⋮> [Delete issue] button on the issue in order.
   • On the SourceBand board page, click the ⋮ button to the lower-right of the issue card.
   • On the SourceBand table page, click the ⋮ button on the right of the issue.
   • On the SourceBand roadmap page, click the ⋮ button on the right of the issue.
2. From the delete issue popup window, click the [Delete] button.