---
title: "Log in with a sub account"
slug: "subaccount-login"
tags: ["Sub Account"]
updated: 2026-09-17T09:23:53Z
published: 2026-09-17T09:23:53Z
canonical: "guide.ncloud-docs.com/subaccount-login"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.ncloud-docs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Log in with a sub account

Available in Classic and VPC

Log in to a sub account and configure the two-factor authentication information.

## View sub account login information

Sub account users must request the necessary login information from the main account user.

The information required to log in to a sub account is as follows:

- Sub account login page URL
- Sub account login ID and password

## Log in with a sub account

To access the sub account login page:

1. Request the sub account login information from the main account user.
2. Access the sub account login page.  

![subaccount-login_login01_ko(2)](https://cdn.document360.io/6998976f-9d95-4df8-b847-d375892b92c2/Images/Documentation/subaccount-login_login01_en(2).png?sv=2026-02-06&spr=https&st=2026-11-14T04%3A28%3A16Z&se=2026-11-14T05%3A28%3A16Z&sr=c&sp=r&sig=JaCHYLKMX96Yr6%2B4CJUTXcklwqrjq5fur72o9uOktfo%3D)
3. When the sub account login interface appears, enter your ID and password.
  - If no policy is assigned to the sub account, login fails.
  - Do not edit the login page access key.  

![subaccount-login_login02_ko(1)](https://cdn.document360.io/6998976f-9d95-4df8-b847-d375892b92c2/Images/Documentation/subaccount-login_login02_en(1).png?sv=2026-02-06&spr=https&st=2026-11-14T04%3A28%3A16Z&se=2026-11-14T05%3A28%3A16Z&sr=c&sp=r&sig=JaCHYLKMX96Yr6%2B4CJUTXcklwqrjq5fur72o9uOktfo%3D)
4. Click **[Login]**.

To log in with a sub account on the NAVER Cloud Platform portal:

1. Access the NAVER Cloud Platform portal.
2. Click **Login**.
3. Click **[Login with a sub account]**.
4. Enter the sub account login information and click **[Login]**.
  - Contact your main account administrator for the sub account login information.

              Note

              

- If this is your first time logging in with a sub account, the two-factor authentication setup interface appears. To configure secondary authentication information, see [Set up two-factor authentication](/docs/en/subaccount-login#2%EC%B0%A8%EC%9D%B8%EC%A6%9D%EC%A0%95%EB%B3%B4%EC%84%A4%EC%A0%95).
- If you enter an incorrect password more than five times, you are not able to log in with the sub account. Request a password reset to the main account user.
- If you forget the login information required for a sub account, contact the main account user.
- All actions performed by the sub account in the NAVER Cloud Platform console can be viewed in Cloud Activity Tracer.

## Set up two-factor authentication

Two-factor authentication is an additional verification step using a verification code (OTP) after signing in with the Sub Account ID and password. Enabling two-factor authentication helps you manage sub accounts more securely. If you selected "Set up two-factor authentication" when creating the sub account, the two-factor authentication setup interface appears upon first login.

NAVER Cloud Platform offers three types of two-factor authentication:

- Authentication code: Receive a verification code via mobile phone or email.
- OTP: Authenticate using the Google OTP app.
- Passkey: Authenticate using the user's biometric data, PIN, or security key.

To set up two-factor authentication: This guide explains how to set an email address as your two-factor authentication method.

1. Log in with a sub account.
  - If this is your first time logging in, the two-factor authentication setup interface appears.
  - If the two-factor authentication settings interface does not appear, click **My Account** > **Account & Security Management** > **Security Management** > **Access Management** in the console.
2. When the two-factor authentication settings interface appears, click **[Add email address]**.
3. Enter your name and email address in the email information input field, then click **[Verify email]**.
4. Enter the verification code sent to the email address you provided, then click **[Confirm]**.
  - You can add multiple email addresses to use as an authentication method (up to 10).
5. Once the email verification is complete, click **[Confirm]**.

              Note

              

Whether two-factor authentication is enabled for a sub account is managed by the main account. To disable two-factor authentication, contact the main account user.