Partner portal
- Print
- PDF
Partner portal
- Print
- PDF
Article Summary
Share feedback
Thanks for sharing your feedback!
Available in Classic and VPC
For partners whose partnership proposals have been approved and contract signed, NAVER Cloud Platform runs a separate partner portal (https://partner.ncloud.com). Partners can manage their customers effectively in the partner portal. We're also providing various kinds of support to continuously create the best collaboration synergy using the communication channel with NAVER Cloud Platform.
Partner portal service
Services provided by the partner portal are as follows.
| Service | Description |
|---|---|
| Home | Go to Home page |
| Status | Check partner account information, partner grade, credits owned and usage history, technical score, executives and staff information |
| Program | Introduction to various partner support programs from NAVER Cloud Platform |
| Training | Information on technical certifications and online training course for each service |
| Marketing | Check publicity videos and materials required for marketing, download templates and branding images |
| Customer | View the trend of partners' monthly customer status, customer details and service usage status, invite customers |
| Billing | View your partner's monthly and member-specific supply price and margin amounts, as well as their and their customers' credit and discount benefits. |
| Notice | Check various news, information, and training events for partners from NAVER Cloud Platform |
| Document | Check a variety of technical materials and usage guides for reference |
| Support | Check the status of product, architecture, billing, policy, business support, membership management, education, and disability inquiries about NAVER Cloud Platform. |
Partner portal page
The basics of using the partner portal are as follows.
① Header: Services provided by the partner portal
② Languages: Select the default language for the portal among Korean, English, Japanese, and Chinese (Simplified)
③ Account: Checks or manages information regarding the partner account
④ TECH-IN: Go to the website of technical support management tools for partners
⑤ My Benefits: View partner grade, partner benefit usage
⑥ Customer Status: Check the number of partner customers and customer service usage status
⑦ Notice: Check various news, information, and training events for partners from NAVER Cloud Platform
Caution
For detailed instructions to use the partner portal, please download the partner portal usage guide in PDF from the Document menu in the partner portal.
Note
For description and detailed instructions to use TECH- IN, refer to the Partner technical support page.
Partner portal login
You can log in to the partner portal with the account information that you entered when signing up for NAVER Cloud Platform as follows. You don't need to sign up separately as a partner member. You can log in to the partner portal as follows.
- Access to the partner portal.
- When the Login screen appears, enter your ID and password, then click the [Log-in] button.
- Use the service you need.
Note
If you have forgotten your ID or password, click Find ID or Find password from NAVER Cloud Platform login page.
Partner's customer management process
The partners of NAVER Cloud Platform can manage their registered customers. Partners can register their customers after signing the partnership contract with NAVER Cloud Platform. They can register their customers via invitation emails.
- If the partner's customer is not a NAVER Cloud Platform member: Sign up as a member via the sign-up URL within the email (https://www.ncloud.com) and automatically complete partner registration
- Partner's customer is a NAVER Cloud Platform member: Register the partner through clicking the partner registration URL within the email
Once a relationship is built between the partner and the customer, the customer's service fee is charged to the partner. Then, the partner directly performs the billing and settlement for the partner's customer. NAVER Cloud Platform continues to support the partner's customer management and operations through the partner portal and customer support until the contract is terminated.
Was this article helpful?