Manage payment
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Manage payment

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You can manage payment methods, credits, and coins for using services and solutions of NAVER Cloud Platform.

Manage payment method

You can check the types of payment methods and register or change a payment method.

Register payment method

Types of payment methods that can be registered depending on the member type and country of residence may vary. You can see the information on payment methods that are available for registration depending on the member type and country of residence.

Method of payment for domestic residents

Method of payment for domestic residents is as follows.

  • For individual membership customer
    • Automatic transfer: Available by credit card, unavailable by bank transfer
  • For business membership customer
    • Automatic transfer: Available by credit card and bank transfer
    • Direct deposit: Available through issuance of dedicated virtual account or through real account
    • However, you can change the payment method to direct deposit through 'Change payment method' after registering the automatic transfer method.

Method of payment for international residents

Method of payment for international residents is as follows.

  • For individual membership customer
    • Automatic transfer: Available by credit card
  • For business membership customer
    • Automatic transfer: Available by credit card

For members residing outside South Korea, they can only register 3-domain (3D) Secure credit cards issued overseas can be registered as a payment method. You can't register credit cards such as Diners Club, for which 3-D Secure is not supported by the issuing company, as a payment method. 3-domain (3D) Secure is an authentication method developed by VISA to prevent online credit card frauds. It's currently supported by VISA, Mastercard, JCB, and American Express.

Note

Only certified businesses among members residing outside of Korea can pay by direct deposit. For related inquiries, please contact NAVER CLOUD PLATFORM customer support.

How to register or change payment method

A payment method is generally registered at the last stage of signing up for NAVER Cloud Platform. But you can also register it or change the payment method registered on the portal. You can register or change the payment method as follows.

Note

Errors that occur while registering the payment method may relate to web browser settings. Check if your web browser's settings allow installing ActiveX controls, using pop-up windows, and using cookies on visited websites.

  1. Connect to the NAVER Cloud Platform portal.
  2. Click Login at the upper right of the NAVER Cloud Platform portal.
  3. When the Login screen appears, enter your ID and password, then click the [Log-in] button.
  4. Click the My page menu at the top center and then the Manage payment menu.
  5. On the page to manage payment, select the [Manage payment methods] tab menu.
  6. On the page to manage payment methods, click the [Register payment methods] or [Change payment methods] button.
  7. On the <Register/change regular payment> window, set the desired payment method and click the [Register] or [Change payment methods] button.

Credit and Discount Management

Credit refers to NAVER Cloud Platform's cyber money that allows you to pay for a specified service usage for a certain time period. Discount refers to the discount on the service fee provided by NAVER Cloud Platform.

The following describes how to register the coupons you received or check the credits and discount you currently have.

  1. Connect to the NAVER Cloud Platform portal.
  2. Click Login at the upper right of the NAVER Cloud Platform portal.
  3. When the Login screen appears, enter your ID and password, then click the [Log-in] button.
  4. Click the My page menu at the top center and then the Manage payment menu.
  5. On the page to manage payment, select the [Manage credit and discount] tab menu.
  6. Register a coupon or check the credits and discount you have on the credit and discount page.
  • Register coupon: Enter the code you have received in the coupon code field and click [Register]
  • View credits: View the information in My credits
    • Account: The account that owns the credits
    • Credit name: The name of the credit owned
    • Received credit: Credits initially given
    • Remaining credit: The amount of currently remaining credit
    • Expiration date: The credit's validity expiration date
    • Applicable Services: List of services to which you can apply your credits
    • Usage history: The credit's usage history
    • Credit type: The type of the credit
  • View discount: View the information in My discount
    • Discount month: The month when the owned discount was applied
    • Account : Account with discount
    • Discount name: Name of discount provided
    • Discount Percentage: Applied discount percentage
    • Discount Conditions: Elements that must be met for the discount to apply
    • Applicable Services: List of services to which you can apply your owned discount
    • Usage history: Details of how the discount was applied

Manage coins

Coins refer to prepaid recharges used to pay for all services of NAVER CLOUD PLATFORM. Coins can be useful for customers who want to pay from the amount charged when paying for the service usage fees after charging a certain amount before using the service.

The following describes how to view and manage the charge and usage histories of coins.

  1. Connect to the NAVER Cloud Platform portal.
  2. Click Login at the upper right of the NAVER Cloud Platform portal.
  3. When the Login screen appears, enter your ID and password, then click the [Log-in] button.
  4. Click the My page menu at the top center and then the Manage payment menu.
  5. On the page to manage payment, click the [Manage coins] tab menu.
  6. On the page to manage coins, view the charge and usage histories.
  • This month's billing amount (before tax/estimated): The estimated amount of fees to be invoiced this month before taxes
  • Coin balance: The amount of coins you currently have. Click [Charge] to charge
  • Bonus coins: The amount of bonus coins you've been given
  • Charged coins: The amount of coins charged
  • Charge history: View history of charged coins by month or year
  • Usage history: View history of coin usage by month or year
Caution

Make sure to read and understand the precautions for users in regard to using coins. The precautions can be viewed in Manage coinsin the portal's Manage payment. You must be logged in to see it.


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