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Manage payment
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You can manage payment methods, credits, and coins for using services and solutions of NAVER Cloud Platform.
Manage payment method
You can check the types of payment methods and register or change a payment method.
Register payment method
Types of payment methods that can be registered depending on the member type and country of residence may vary. You can see the information on payment methods that are available for registration depending on the member type and country of residence.
Method of payment for domestic residents
Method of payment for domestic residents is as follows:
- For individual membership customer
- Automatic transfer: available by credit card, unavailable by bank transfer
- For business membership customer
- Automatic transfer: available by credit card and bank transfer
- Direct deposit: available through issuance of dedicated virtual account
- However, you can change the payment method to direct deposit through "Change payment method" after registering the automatic transfer method.
Method of payment for international residents
Method of payment for international residents is as follows:
- For individual membership customer
- Automatic transfer: available by credit card
- For business membership customer
- Automatic transfer: available by credit card
For members residing outside South Korea, they can only register 3-domain (3D) Secure credit cards issued overseas can be registered as a payment method. You can't register credit cards such as Diners Club, for which 3-D Secure is not supported by the issuing company, as a payment method. 3-domain (3D) Secure is an authentication method developed by VISA to prevent online credit card frauds. It's currently supported by VISA, Mastercard, JCB, and American Express.
Only certified businesses among members residing outside of Korea can pay by direct deposit. For related inquiries, please contact NAVER Cloud Platform Customer Support.
How to register or change payment method
A payment method is generally registered at the last stage of signing up for NAVER Cloud Platform. But you can also register it or change the payment method registered on the portal. To register or change the payment method.
Errors that occur while registering the payment method may relate to web browser settings. Check if your web browser's settings allow installing ActiveX controls, using pop-up windows, and using cookies on visited websites.
- Access the NAVER Cloud Platform portal.
- Click Login at the upper right of NAVER Cloud Platform portal.
- When the Login screen appears, enter your ID and password, then click the [Log-in] button.
- Click the My page menu at the top center and then the Manage payment menu.
- On the page to manage payment, select the [Manage payment methods] tab menu.
- On the page to manage payment methods, click the [Register payment methods] or [Change payment methods] button.
- On the Register/change regular payment window, set the desired payment method and click the [Register] or [Change payment methods] button.
Credit and Discount Management
Credit refers to NAVER Cloud Platform's cyber money that allows you to pay for a specified service usage for a certain time period. Discount refers to the discount on the service fee provided by NAVER Cloud Platform.
To register the coupons you received or check the credits and discount you currently have.
- Access the NAVER Cloud Platform portal.
- Click Login at the upper right of NAVER Cloud Platform portal.
- When the Login screen appears, enter your ID and password, then click the [Log-in] button.
- Click the My page menu at the top center and then the Manage payment menu.
- On the page to manage payment, select the [Manage credit and discount] tab menu.
- Register a coupon or check the credits and discount you have on the credit and discount page.
- Register coupon: enter the code you have received in the coupon code field and click [Register]
- View credits: view the information in My credits
- Account: the account that owns the credits
- Credit name: the name of the credit owned
- Received credit: credits initially given
- Remaining credit: the amount of currently remaining credit
- Expiration date: the credit's validity expiration date
- Applicable services: list of services to which you can apply your credits
- Usage history: the credit's usage history
- Credit type: the type of the credit
- View discount: view the information in My discount
- Discount month: the month when the owned discount was applied
- Account: account with discount
- Discount name: name of discount provided
- Discount percentage: applied discount percentage
- Discount conditions: elements that must be met for the discount to apply
- Applicable services: list of services to which you can apply your owned discount
- Usage history: details of how the discount was applied
Manage coins
Coins refer to prepaid recharges used to pay for all services of NAVER Cloud Platform. Coins can be useful for customers who want to pay from the amount charged when paying for the service usage fees after charging a certain amount before using the service.
To view and manage the charge and usage histories of coins.
- Access the NAVER Cloud Platform portal.
- Click Login at the upper right of NAVER Cloud Platform portal.
- When the Login screen appears, enter your ID and password, then click the [Log-in] button.
- Click the My page menu at the top center and then the Manage payment menu.
- On the page to manage payment, click the [Manage coins] tab menu.
- On the page to manage coins, view the charge and usage histories.
- This month's billing amount (before tax/estimated): the estimated amount of fees to be invoiced this month before taxes
- Coin balance: the amount of coins you currently have. Click [Charge] to charge
- Bonus coins: the amount of bonus coins you've been given
- Charged coins: the amount of coins charged
- Charge history: view history of charged coins by month or year
- Usage history: view history of coin usage by month or year
Make sure to read and understand the precautions for users regarding coin use. For more information on the precautions, see Manage coins on the portal payment management. You must be logged in to see it.
Share coins
You can share the coins owned by the integrated payment account with member accounts.
By sharing the coins, you can apply the coins to the service usage fees for member accounts.
This function can only be used by the organization management account (master account).
To manage the sharing of coins.
- Go to My Page > Manage payment > Manage coins [Recharge history] tab and click the Manage icon of the coin you want to share.
- Click the [Manage sharing] button.
- Add or delete a member you want to share the coin with.
- Click the [OK] button.