Manage payment
  • PDF

Manage payment

  • PDF

Available in Classic and VPC

You can manage payment methods, credits, and coins for using services and solutions of NAVER Cloud Platform.

Manage payment method

You can check the types of payment methods and register or change a payment method.

Registering a payment method

Types of payment methods that can be registered may vary, depending on the member type and country of residence. You can see the information on payment methods that are available for registration depending on the member type and country of residence.

Payment method for domestic residents

The payment method for domestic residents is as follows.

  • For individual members
    • Automatic transfer: Available by credit card, unavailable by bank transfer
    • Direct deposit: Unavailable through both virtual and dedicated account
  • For business members
    • Automatic transfer: Available by credit card and bank transfer
    • Direct deposit: Available through both virtual and dedicated account

Payment method for international residents

Payment method for international residents is as follows.

  • For individual members
    • Automatic transfer: Available by credit card, unavailable by bank transfer
    • Direct deposit: Unavailable through both virtual and dedicated account
  • For business members
    • Automatic transfer: Available by credit card, unavailable by bank transfer
    • Direct deposit: Unavailable through both virtual and dedicated account

For members residing outside South Korea, they can only register 3-domain (3-D) Secure credit cards issued overseas as their payment method. You can't register credit cards such as Diners Club, for which 3-D Secure is not supported by the issuing company, as a payment method. 3-domain (3-D) Secure is an authentication method developed by Visa to prevent online credit card frauds. It's currently supported by Visa, Mastercard, JCB, and American Express.

Note

Only those who have been authenticated among members residing outside South Korea can register automatic bank transfer as a payment method. For details on how to register an automatic bank transfer, please contact Support for NAVER Cloud Platform.

How to register or change payment method

A payment method is generally registered at the last stage of signing up for NAVER Cloud Platform. But you can also register it or change the payment method registered on the portal. You can register or change the payment method as follows.

Note

Errors that occur while registering the payment method may be related to web browser settings. Check if your web browser's settings allow installing ActiveX controls, using pop-up windows, and using cookies on visited websites.

  1. Access to the NAVER Cloud Platform portal.
  2. Click Login at the upper right of the NAVER Cloud Platform portal.
  3. When the login screen appears, enter your ID and password, then click the [Log in] button.
  4. Click the My Page menu at the top center and then the Manage payment menu.
  5. On the page to manage payment, select the [Manage payment methods] tab menu.
  6. On the page to manage payment methods, click the [Register payment methods] or [Change payment methods] button.
  7. On the Register/change regular payment window, set the desired payment method and click the [Register] or [Change payment methods] button.

Special payment methods

Special payment methods include credits and coins other than general payment methods. Coins can be useful for customers who want to pay for service usage fees after charging a certain amount before using the service. The definitions of credits and coins and explanations about how to obtain them are as follows.

Payment method Definition How to obtain
Credit NAVER Cloud Platform's cyber money that allows you to pay for a specified service usage for a certain time period You can't purchase credits directly, and NAVER Cloud Platform provides the credits for free in the form of coupons, events, and rewards for new members
Coin NAVER Cloud Platform's prepaid coin that can be used to pay for all service usage that can be used until the last date of the month. It is valid for 3 years from the prepaid date You can use it by directly charging it in Manage coins of My Page > Manage payment from PC
Note

For more information and management of credits, please refer to the Credit usage guide and My Page > Manage payment > Manage credits on the portal. For more information and management of coins, please refer to My Page > Manage payment > Manage coins and My Page > Manage usage > Billing history trend.


Manage credits

The following describes how to register the coupons you received or check the credits you currently have.

  1. Access to the NAVER Cloud Platform portal.
  2. Click Login at the upper right of the NAVER Cloud Platform portal.
  3. When the login screen appears, enter your ID and password, then click the [Log in] button.
  4. Click the My Page menu at the top center and then the Manage payment menu.
  5. On the page to manage payment, click the [Manage credits] tab menu.
  6. Register a coupon or check the credits you have on the credit management page.
  • Register coupon: Enter the code you have received in the coupon code field and click [Register]
  • View credits: View the information in My credits
    • Account: The account that owns the credits
    • Credit name: The name of the credit owned
    • Received credit: Credits initially given
    • Remaining credit: The amount of currently remaining credit
    • Expiration date: The credit's validity expiration date
    • Services applied: The services on which the credits you have are applied
    • Usage history: The credit's usage history
    • Credit type: The type of the credit

Manage coins

The following describes how to view and manage the charge and usage histories of coins.

  1. Access to the NAVER Cloud Platform portal.
  2. Click Login at the upper right of the NAVER Cloud Platform portal.
  3. When the login screen appears, enter your ID and password, then click the [Log in] button.
  4. Click the My Page menu at the top center and then the Manage payment menu.
  5. On the page to manage payment, click the [Manage coins] tab menu.
  6. On the page to manage coins, view the charge and usage histories.
  • This month's billing amount (before tax/estimated): The estimated amount of fees to be invoiced this month before taxes
  • Coin balance: The amount of coins you currently have. Click [Charge] to charge
  • Bonus coins: The amount of bonus coins you've been given
  • Charged coins: The amount of coins charged
  • Charge history: View history of charged coins by month or year
  • Usage history: View history of coin usage by month or year
Caution

Make sure to read and understand the precautions for users in regard to using coins. The precautions can be viewed in Manage coins in the portal's Manage payment. You must be logged in to view it.


Was this article helpful?