---
title: "Troubleshoot common issues"
slug: "vodstation-troubleshoot-common"
updated: 2026-09-17T09:22:39Z
published: 2026-09-17T09:22:39Z
canonical: "guide.ncloud-docs.com/vodstation-troubleshoot-common"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.ncloud-docs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshoot common issues

Available in Classic and VPC

You might run into the following problems when using VOD Station. Find out causes and possible solutions.

## Change the segment duration of a channel

You cannot change the segment duration of a channel that has already been created.

#### Cause

You cannot change the segment duration of a channel that has already been created.

#### Solution

**Create a new channel** Create a new channel by resetting the segment duration.

              Note

              

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