Available in Classic and VPC
View the cloud environment specifications, requirements, error codes, supported features, and usage fees for the smooth use of Video Player Enhancement.
Cloud environment specifications
The following are cloud environment specifications supported by the Video Player Enhancement service:
| Item | Specifications |
|---|---|
| Region (Zone) | Korea, U.S., Singapore, Japan, and Germany |
| Platform | Classic, VPC |
| Languages | Korean, English, and Japanese |
Requirements
The following environments are required to use Video Player Enhancement.
- Environment that can communicate externally
- Browser complying with web standard based on Chrome
- Video Player Enhancement Player SDK 1.1.1 or later when using Media Analytics service
Web browser specifications
You can use Video Player Enhancement in web browsers meeting the following specifications:
| Device type | Browser type | Minimum versions | Development environments |
|---|---|---|---|
| PC | Chrome | Latest version | - |
| Safari | 14 or later | - | |
| Edge | Latest version | - | |
| Firefox | Latest version | - | |
| Whale | Latest version | - | |
| iOS | Safari | 14 or later | Xcode |
| Webview | iOS 14.0 or later | ||
| Android | Chrome | Latest version | Android Studio (Gradle 4.2.2 or later) |
| Samsung browser | Latest version | ||
| Webview | 8.0(Oreo) or later |
Supported features
The following features are supported by the device and browser:
Full screen
The full screen feature is supported by the following devices and browsers:
| Device information | Cases | Provision types | |
|---|---|---|---|
| Android | Mobile web | Chrome, Edge, Samsung browser | VPE UI normal provision (Type-1) |
| App | Native SDK | VPE UI normal provision (Type-1) | |
| iOS | Mobile web | Safari | Forced OS Native Player (Type-2) |
| App | Native SDK | VPE UI normal provision (Type-1) | |
| iPadOS | Mobile web | Safari | VPE UI normal provision (Type-1) |
| App | Native SDK | VPE UI normal provision (Type-1) | |
| PC browser | Chrome, Edge(chromium), Whale, Safari, Firefox | VPE UI normal provision (Type-1) | |
| IE series, older Edge | Not provided | ||
The full screen is provided as follows:
-
Video Player Enhancement player UI
-
iOS Native player(Different UI by iOS Version)
NoteDue to Apple's policies, if you are on iPhone, you must use the OS Native player.
PIP(Picture-In-Picture)
PIP is supported by the following devices and browsers:
| Device information | Cases | Provision types | |
|---|---|---|---|
| Android | Mobile web | Chrome, Samsung browser | PIP support is available |
| App | Native SDK | PIP support is available, additional customer development is required | |
| iOS | Mobile web | Safari | PIP support is available |
| App | Native SDK | PIP support is available | |
| iPadOS | Mobile web | Safari | PIP support is available |
| App | Native SDK | PIP support is available | |
| PC browser | Chrome, Edge (Chromium), Whale, Safari | PIP support is available | |
| IE series, older Edge, Firefox | Not supported | ||
Firefox series provide its own PIP functions in the browser.
Volume control UI
The volume control UI is supported by the following devices and browsers:
- The device volume and player volume are not synchronized, and player volume on mobile always operates at 100%.
- The volume control UI is described based on the mobile UI.
- You can force the PC UI on mobile, but normal operation is not guaranteed.
| Device information | Cases | Provision types | |
|---|---|---|---|
| Android | Mobile web | Chrome, Samsung browser | Only support mute |
| App | Native SDK | Only support mute | |
| iOS | Mobile web | Safari | Only support mute |
| App | Native SDK | Only support mute | |
| iPadOS | Mobile web | Safari | Only support mute |
| App | Native SDK | Only support mute | |
| PC browser | Chrome, Edge (Chromium), Whale, Safari | Mute, volume control support (based on PC UI) | |
| IE series, older Edge, Firefox | Not supported | ||
Autorotation of device
The device autorotation feature is supported by the following devices and browsers when using the player in full screen:
Android device web browser
When switching to full screen, all browsers on Android devices show the following features:
- All UIs provided by the player are maintained.
- When exiting full screen, playback continues without pausing.
- The player served through the browser does not have control over device rotation. As a result, you see a vertically oriented full screen if you switch to full screen while in a vertical orientation.
- You can switch to a horizontally full screen by rotating the device manually in a vertically full screen. However, the screen doesn’t rotate horizontally if the autorotation of your device is locked.
iPhone Safari browser
You can see the following features when switching to full screen on Safari on an iPhone:
- The iOS OS Native player is forcibly used (due to apple policy)
- The UI design varies depending on the iOS version.
- Playback stops when exiting full screen.
- The player served through the browser does not have control over device rotation. As a result, you see a vertically oriented full screen if you switch to full screen while in a vertical orientation.
- You can switch to a horizontally full screen by rotating the device manually in a vertically full screen. However, the screen doesn’t rotate horizontally if the autorotation of your device is locked.
iPad web browser
You can see the following features when switching to full screen on your web browser on iPad:
- All UIs provided by the player are maintained.
- When exiting full screen, playback continues without pausing.
- A Native close button is displayed at the top left. (OS enforcement)
- The player served through the browser does not have control over device rotation. As a result, you see a vertically oriented full screen if you switch to full screen while in a vertical orientation.
- You can switch to a horizontally full screen by rotating the device manually in a vertically full screen. However, the screen doesn’t rotate horizontally if the autorotation of your device is locked.
Video Player Enhancement Native SDK
You can see the following features when switching to full screen on Video Player Enhancement Native SDK on iPhone and Android devices:
- All UIs provided by the player are maintained.
- When switching the screen, playback continues without pausing.
- When switching to full screen, the screen automatically rotates horizontally.
- When you exit full screen, the screen automatically rotates vertically.
Pricing information
Video Player Enhancement charges the basic plan according to your pricing plan, with additional charges incurred for each call exceeding the base plan. Additionally, charges for integration services to use the Video Player Enhancement service are separate. For more information on the usage fees, see the introduction page for each service.
For more information on the usage fees of Video Player Enhancement, see the pricing information in the portal under Services > Media > Video Player Enhancement.