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    Article Summary

    Available in Classic and VPC

    You can view available functions and the status of important or recently changed contents among the contents accessible to logged-in users in WORKBOX Home. You can also go directly to the list of notifications when tasks occur in WORKBOX or to related resources useful for using WORKBOX. In addition, you can manage account information of the users who logged in.


    WORKBOX Function

    The functions provided by WORKBOX are as follows:

    FunctionsDescription
    HomeView important and recent content, view notifications, go to related resources, manage account
    Shared folderConfigure and manage folders (files) to be shared
    Personal folderConfigure and manage personal folders (files) that are not shared
    Deleted contentsManage personal and shared folders (files) that are deleted
    Service preferencesWORKBOX service preferences
    Caution

    The service preferences setting is a function for administrators and not meant for general users, so it is only shown on the screen when logged in with an admin account.


    Home screen

    The basic description of using WORKBOX is as follows:

    workbox-workboxhome-01_ko

    FieldDescription
    ① WORKBOX logoGo to the Home screen
    ② Search contentsSearch folders and files for which the logged-in account has access permission
    ③ Main menuFunctions provided by WORKBOX
    ④ Download WORKBOXDownload WORKBOX PC app and mobile app
    ⑤ Current screen name and informationCurrent screen location (main menu name) and related information and settings
    ⑥ Important contentsThe list of folders (files) set as favorites
    ⑦ Recent contentsThe list of folders (files) recently worked on
    ⑧ Check alarmList of work alarms
    ⑨ Go to related resourcesGo to the contents page useful for using WORKBOX
    ⑩ Manage accountsYou can check and configure the account information of the logged-in user.

    Check important and recent contents

    The following describes how to view the important and recent content.

    1. Click the Home menu on the left side of the screen.
    2. View the important contents and recent contents.
    • Important contents: list of folders (files) that the user registered as favorites
    • Recent content: list of folders (files) recently changed
    • View only the content I created: select when you want to see only the folders (files) added by the user who logged in from the list
    Note

    For description of the fields and features of important or recent content, see Shared folder and Personal folder.


    Search contents

    The following describes how to search and view the wanted content among the content to which the user who logged in has access permissions.

    1. Enter a search keyword in Search on the left side of the screen, and press the Enter key.
    2. Check the search results.
    Note

    The additional features that can be used for the search results are as follows:

    • [Download]: save the search result folder (file) in the user's local PC.
    • [Delete]: delete the search result folder (file).
    • View only the content I created: select when you want to see only the folders (files) added by the user who logged in from the search result list

    View notifications

    The following describes how to view the list of task notifications occurred in WORKBOX.

    1. Click the bell icon at the upper right of the screen.
    2. View the list of notifications for the tasks recently occurred. Click View more to see the list of notifications in detail.
    3. Check the required information from the list of notifications.
      workbox-workboxhome-02_ko
    • Date: when the task took place
    • Account: email address of the user account who requested the task
    • Name: name of the user who requested the task
    • Request IP: IP address of the user who requested the task
    • Request environment: access environment of the user who requested the task
    • Task: type of the task carried out
    • Task target: name of the folder (file) on which the task was carried out
    • Task result: display the result of the task you carried out as a success, failure or system error
    • Details: click the [View] button to view the name and location of the folder (file) in which the task was carried out
    1. If you want to only view the notifications you want by searching, set the account, name, task result, and task target at the top of the screen, and click the [Search] button.
    Caution

    If you click the [Reset] button, the list of recent notifications is refreshed.

    Note

    You can check the number of all notifications at the bottom left of the screen, and set the number of notifications displayed per page from a selection box on the right.


    The following describes how to go to the related resources that are useful for using WORKBOX.

    1. Click the question mark icon at the upper right of the screen.
    2. Click the related resource you want to see.
    • Notice: WORKBOX-related notices on the NAVER Cloud Platform console
    • Contact us: register WORKBOX questions on the NAVER Cloud Platform console
    • FAQ: check frequently asked questions and answers related to WORKBOX on the NAVER Cloud Platform console
    • User guide: WORKBOX user guide
    • Service news: latest news related to WORKBOX on the NAVER Cloud Platform console

    Manage Accounts

    The following describes how to check and configure the account information of the user who logged in to WORKBOX.

    Edit My Information

    The following describes how to view or edit accounts.

    1. Click Username > Manage accounts in the upper right corner of the screen in that order.
    2. Click the [Edit My Information] tab menu.
    3. Check the personal information of the user, and set the required information.
    • Photo: click [Add photo] to register the user account photo.
    • Name: name of the user. It cannot be set.
    • Department: department the user belongs to, and it cannot be set.
    • Job grade: job grade of the user. It cannot be set.
    • Job position: job position of the user; can't be set by the user
    • Mobile phone number: contact number of the user
    • Company phone number: company contact number of the user
    • Email (account): email address that is in use as the user's account ID; cannot be set by the user
    1. Click the [Save] button.

    Change Password

    The following describes how to change your password.

    1. Click Username > Manage accounts in the upper right corner of the screen in that order.
    2. Click the [Change password] tab menu.
    3. Enter a new password.
    • If you don't want to change it, then you can simply not enter anything.
    1. Click the [Save] button.

    Environment settings

    The following describes how to check the WORKBOX environment and set the required information.

    1. Click Username > Manage accounts in the upper right corner of the screen in that order.
    2. Click the [Environment settings] tab menu.
    3. Set the required information.
    • Language: default language to be used in WORKBOX
    • Time zone: time zone to be used in WORKBOX
    • Date display format: format in which dates are displayed in WORKBOX
    1. Click the [Save] button.

    Manage access

    The following describes how to check the access environment, and set the required information.

    1. Click Username > Manage accounts in the upper right corner of the screen in that order.
    2. Click the [Manage access] tab menu.
    3. Set the required information.
    • List of connected devices: view the list of devices connected with the same account (up to 3 devices supported), and click the [Remove] button to disconnect them from WORKBOX.
    • List of current web sessions: view the list of sessions simultaneously logged in among the devices connected with the same account (up to 2 sessions supported); click the [Remove] button to disconnect them from WORKBOX.
    • Login records: check the login records of the past 6 months.

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    What's Next
    Changing your password will log you out immediately. Use the new password to log back in.
    First name must have atleast 2 characters. Numbers and special characters are not allowed.
    Last name must have atleast 1 characters. Numbers and special characters are not allowed.
    Enter a valid email
    Enter a valid password
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