Service Overview

Available in Classic and VPC

In the Member Service, you can add organizations and employees, as well as manage reorganization, change of employee information, personnel appointment, etc. You can assign and manage tasks of new employees and retired employees in the checklist, and use a part-timer function to manage part-time employees and their workplace. You can also freely create certificates or set the issuance status according to the company regulations, and issue members' certificates.

To use the Member menu, click the [All Services] > [Member] button at the top right corner of the PC Web screen.

Member Admin Scenario

The use scenario of the member admin is as follows.

1. Member service's basic settings

   • Set the appoint and part-timer use status
   • Guide page for this stage
     • Getting Started
     • Set Member

2. Set company organization and organization members management

   • Set up Organization Chart (Add, edit and delete departments)
   • Set employee's basic information and additional information
   • Assign and manage employee number
   • Add and invite employees
   • Guide page for this stage
     • Manage Organization Chart
     • Basic Information Settings
     • Additional Information Settings
     • Manage Employee Number
     • Manage Employees

3. Manage Joined/retired Employee Checklist

   • Add, edit and delete checklist categories
   • Add, edit and delete checklists
   • Add, edit and delete checklist groups
   • Assign Checklist
   • Guide page for this stage
     • Manage Category
     • Manage Checklist
     • Manage Checklist Group
     • Checklist Status

4. Apply for issuing certificates and manage certificates

   • Add, edit, delete certificates
   • Apply for issuing certificates and issue certificates
   • Guide page for this stage
     • Manage Certificates
     • Certificate Issuance/History

5. Manage Personnel Appointment

   • Not Using Appointment
     • Appoint department head Manage Department Head
   • Using Appointment
     • Set Leave Type
     • Job title/Job position/Department head/Employment type change, Department Movement, Reports To/Concurrent post/Leave/Reinstatement/Retirement/Corporate group concurrent post/Corporate group transfer appointment
     • Guide page for this stage
       • Set Leave Type
       • Personnel Appointment

6. When using part-timers, manage part-time employees and their workplace

   • Set management menu searching authority
   • Set part-timer payroll
   • Add, edit and delete part-time workplace
   • Add, edit and delete part-time employees
   • Settle part-timer payroll
   • Guide page for this stage
     • Management Search Settings
     • Set Member
     • Manage Workplaces
     • Manage Part-time employees
     • Settle payroll
     • Manage payroll Statement

7. Manage Permissions

   • Grant and remove admin permissions for the member service
   • Guide page for this stage
     • Manage Permissions

Please check the FAQs.

Q. Is the Basic Member Settings required?

• The displayed menu and manageable employee information differs depending on the basic settings of the Member service. Set the required menu to Use by referring to Settings, and set organization information and member information according to the company's HR standard for smooth service use.

Q. There was an error when sending the WORKPLACE instruction mail. Can I resend the instruction mail?

• Change your password to Set by User by referring to Change Account Password. An invitation mail will be sent for setting the password.
  • If the above method does not solve the problem, then check the Employment Status of the employee in Manage Employee menu. If the Employment Status is Prospective Employee, then mail will be sent on the scheduled employment date.
  • If mail has been sent multiple times, then all mail except the last one will be invalidated.
• Instead of resending the mail, Admin can set the password and forward it to members offline. Change your password to Set by Admin by referring to Change Account Password.

Q. How can I manage the information of employees who work part-time during every school break?

• Only one contract can be maintained per part-time employee. Even if it is the same part-time employee, you must delete the information of the part-time employee in the existing contract, and then make a new registration for use. To delete the existing information, refer to Delete Part-time Employee.
  • Upon deletion, existing contract information will all be deleted.

Q. What should I do if a part-time employee can't log in?

• If the log-in problem isn't caused by reasons such as incorrect password input, then check whether the contract is terminated. Part-time employees can't access the system from the day after the contract termination date, just like the retirement process for regular members. If the employee's contract period is incorrectly entered, then correct the contract termination date and extend the contract period to allow the part-time employee to login and use the system.

Q. What kinds of certificates can I issue in WORKPLACE?

• The system basically provides a certificate of employment and a certificate of career in Korean/English. Additional certificates can be added and issued as needed. Please refer to Add Certificate for more information about adding certificates.

Q. Will the WORKPLACE service fees change when the number of users changes?

• The WORKPLACE fees are prorated by the number of accounts registered in the Member > Manage Account. If you have any accounts that are not being used, then exclude them from the user list. When an employee account is deleted, the service for the account immediately becomes unavailable and the day of deletion is not charged.