Work Bot
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    Work Bot

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    Article Summary

    Available in Classic and VPC

    To customers using NAVER WORKS and WORKPLACE together, WorkNoti, the NAVER WORKS notification bot, and WorkTalk, the chatbot for work, are provided free of charge.
    All members of the company can check WorkNoti and WorkTalk in the contact list of NAVER WORKS, and newly joined members are automatically created.

    workplace-pc-admin7_bot

    WorkNoti

    WorkNoti is a notification bot service, and you can check WORKPLACE notifications in NAVER WORKS by integrating WORKPLACE and NAVER WORKS. (See Integrate with NAVER WORKS Messenger)

    Note

    You can receive the notification items set by the company's admin in Approval Service > Settings > Manage Notifications using NAVER WORKS. To receive items not set by the admin, clock-in or clock-out notifications, and post notifications, see Set Notifications.

    Use WorkNoti on PC

    The following describes how to use WorkNoti on NAVER WORKS PC.

    1. Access NAVER WORKS on a PC and log in.
    2. Click workplace-pc-admin7_message.
    3. Click workplace-pc-admin7_add, and then click the chatroom.
    4. Click the Bot menu, and then click to select WorkNoti.
    5. Click the [Send Message] button, and then click the [Start] button.
      • When a notification is generated in WORKPLACE, you can check the notification in the WorkNoti chatroom.
      • If the notification has the View Document button, then you can check the document by clicking the button.

    Use WorkNoti on Mobile App

    The following describes how to use WorkNoti on the NAVER WORKS mobile app.

    1. Access the NAVER WORKS mobile app and log in.
    2. Tap workplace-pc-admin7_message2.
    3. Tap workplace-pc-admin7_add, and then tap the chatroom.
    4. Tap the [Bot] tab, and then tap to select WorkNoti.
    5. Tap the [OK] button, and then tap the [Start] button.
      • When a notification is generated in WORKPLACE, you can check the notification in the WorkNoti chatroom.
      • If the notification has the View Document button, then you can check the document by tapping the button.
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    WorkTalk

    WorkTalk is a chatbot service, and you can handle clock-in/out checks, document processing, and annual leave requests through chat by integrating WORKPLACE and NAVER WORKS. (See Integrate with NAVER WORKS Messenger)

    Note
    • You can check clock-in/out and request annual leaves through WorkTalk only if the company uses the Attendance service.
    • You can handle work tasks through WorkTalk using the NAVER WORKS mobile app/PC and web message.

    Use WorkTalk on PC

    The following describes how to use WorkTalk on NAVER WORKS PC.

    1. Access NAVER WORKS on a PC and log in.
    2. Click workplace-pc-admin7_message.
    3. Click workplace-pc-admin7_add, and then click the chatroom.
    4. Click the Bot menu, and then click to select WorkTalk.
    5. Click the [Send Message] button, and then click the [Start] button.

    Use WorkTalk on Mobile App

    The following describes how to use WorkTalk on the NAVER WORKS mobile app.

    1. Access the NAVER WORKS mobile app and log in.
    2. Tap workplace-pc-admin7_message2.
    3. Tap workplace-pc-admin7_add, and then tap the chatroom.
    4. Tap the [Bot] tab, and then tap to select WorkTalk.
    5. Tap the [OK] button, and then tap the [Start] button.

    Handle Task

    1. Access NAVER WORKS and log in.
    2. Select WorkTalk for the person to chat with.
    3. Click workplace_worktalk to select the work tasks to be handled.
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      • Clock-in/out check, document approval, annual leave request (today (all day), tomorrow (all day), enter manually), and shortcut to user guide are provided.
      • Clock-in/out check: This feature is provided if the company uses the Attendance service. You may see both Clock-in/out buttons or only the Clock-in button, depending on the work arrangement settings of the Attendance admin.
        • Tap the [Current Time] button to check clock-in/out based on the current time. The time is displayed next to the ON/OFF display.
        • Tap the [Register Manually] button to go to the Clock-in/out Input window of WORKPLACE. Enter the clock-in/out time to check clock-in/out. For more information about clock-in/out check, see Clock-in/out.
      • Approve Document: If you select To Do, then documents pending approval are displayed.
        • Tap the title of the document to be approved to go to the document handling page in WORKPLACE.
        • The bot will show the approval result in the chat page after approving the document, and the next document to be approved is displayed.
      • Request annual leave: This feature is provided if the company uses the Attendance service. The user's total annual leaves and remaining leave status are displayed.
        • Tap the [Today (All Day)] or [Tomorrow (All Day)] button to request an all-day annual leave for today or tomorrow.
        • Tap the [Enter Manually] button to manually enter the date and time unit for the annual leave request. If the entry of absence hours is set to be required in Absence Schedule Sharing Settings (Attendance Service > Settings menu), you can enter hours when requesting hourly leaves through WorkTalk.
        • If sharing of the absence status is required, then you can register an absence message when requesting the annual leave.
        • After completing the annual leave request, tap the [View Document] button to check the requested annual leave in the View Document page of WORKPLACE.
      • Usage Information: Shortcuts to the guide is provided, so you can visit the official blog and YouTube channel of WORKPLACE to check out any details regarding how to use WORKPLACE.
      • Tap Back to Home to select the task you want while flipping through tasks in the WorkTalk Chat page.
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    Caution

    Cases where you cannot clock in or out on WorkTalk:

    • If the company's work arrangement setting uses mobile clock-in/out check based on the mobile location information (latitude and longitude)
    • If the work arrangement is flex-time work (Select a Set Time to Clock-in/out)

    Cases where you cannot request annual leaves on WorkTalk:

    • If Annual Leave is not set in the company's absence item
    • If the date of the annual leave request is before or after the annual leave standard setting
    • If the employment date of the employee has not been entered
    • If the absence hours used are set to be included in work hours in the Flexible Clock-in/out work arrangement and the maximum work hours have been exceeded
    • If the requested date is a holiday
    • If it is during a leave period

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