Viewing Document
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    Viewing Document

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    Article Summary

    Available in Classic and VPC

    Approval documents created in WORKPLACE are automatically classified according to the document status and saved in respective document boxes under the Approval Document menu. A user set as a recipient can accept and process documents in Inbox. A sender can view the receipt status of documents in the Outbox menu. In Shared Document, you can view and print shared documents. In Document for Viewing, you can view documents that have permission to read. In Official Document Box, you can view official documents for receipt/sending requested by users.

    For information on how to view details and print searched documents, see View Approval Document Details and Print Document.

    Document Box

    The following describes how to view documents in Document Box.

    1. From the Home page of WORKPLACE PC web, click the workplace-workplace-2-2_forms_ko button.
    2. In the left menu area of the Approval Home page, click the Document Box to view.

    The document box types are as follows.

    • Approval Document:
      • Pending: It displays the list of documents you need to approve because your turn to approve has come.
      • Scheduled: It displays the list of documents for which the approval line includes you but your turn to approve has not come yet.
      • Ongoing: It displays the list of documents that you have created or approved and have been moved to the next approver.
      • Completed: It displays the list of documents that you have created or you are approver for, for which the document procedure has been completed (rejected, canceled).
      • All: It displays the list of all documents that you have created or for which you are an approver.
    • Temporarily Saved: It displays the list of documents that you saved temporarily while creating or for which you performed Retrieve.
    • Shared Document: It displays the list of documents for which you are included in their sharing targets.
    • Document for Viewing: It displays the list of documents for which you have viewing permissions.
    • Inbox: It displays the list of documents for which you or your organization is a recipient.
    • Outbox: It displays the list of documents for which you are a creator or approver.
    • Official Document Box: It displays the list of official document receipt and sending documents for which you are a creator or approver (approved official documents).
    • Imported Document: It displays the list of imported documents that were created in other corporate management systems.
    • View Approval Document Report: It displays the list of documents from approval document reports, for which you have been granted the viewing permission.
    Note

    In the search window of Approval Document (Pending, Scheduled, Ongoing, Completed, All), Temporarily Saved, Shared Document, and Viewed Document Box, you can view documents by searching as follows.

    • Form: you can view documents by selecting one or more desired forms.
      • Click workplace_tree to display all forms of the company.
      • If you enter a search keyword and the search keyword is included in the form category or form name, it will be highlighted.
      • When using WORKPLACE as a corporate group, the company items are displayed.
    • Shared Recipient: You can only search for documents that are set as Share to Selected, and you are one of the people the document was shared with.
    • Drafting Department: click workplace_tree to select a department to search.
      • Documents drafted by members of selected department will be searched, and concurrent departments are not searched.
      • The affiliated department at the time of drafting is searched.
    • You can search for a document using the content type (title, body, title + body, attachment) and filters.
      • If the search keyword is included in the document title, it will be highlighted.
    Note

    For the Approval Line in the list of pending documents, scheduled documents, and ongoing documents, you can visually check the name of the approver and current approval progress.

    workplace-workplace-2-6_document_list4_ko

    Pending Document

    In the Pending Document menu, you can view documents you need to approve.

    The Pending Document page is laid out as follows.
    workplace-workplace-2-6_document_list1_todo_ko

    AreaDescription
    ① Search windowSearch documents based on the form, document number, period, creator, approver, shared recipient, drafting department, company (when using as a corporate group), and content conditions
  • Form Type: Activated if there are detailed form types, such as Absence Schedule and General Form. Select the detailed form type
  • Approver/Shared Recipient: You can search by employee/department
  • ApproveIf the admin has set Bulk Approval to Use, then you can select multiple documents and approve them in bulk
    ③ Document list
  • Click the title to view details of the document. You can approve the document in the details page (See Approve Document)
    • Approval Line: It is displayed as employee or department
      • For a department approval line, the name of employee who approved is displayed after approval by an employee affiliated with the department
    ④ Number of displayed itemsSet the number of documents to be displayed on a single page of the list

    Scheduled Document

    In the Scheduled Document menu, you can view documents that are to be approved.

    The Scheduled Document page is laid out as follows.

    Note
    • If you use pre-approval, then the scheduled document can be processed regardless of your turn to approve. (See Approve Document)
    • In the event you are included multiple times in the approval line, documents you already approved may be viewed in the Scheduled document box.

    workplace-workplace-2-6_document_list5_ing_ko

    AreaDescription
    ① Search windowSearch documents based on the form, document number, period, creator, approver, shared recipient, drafting department, company (when using as a corporate group), and content conditions
  • Form Type: Activated if there are detailed form types, such as Absence Schedule and General Form. Select the detailed form type
  • Approver/Shared Recipient: You can search by employee/department
  • ② Document list
  • Click the title to view details of the document
    • Approval Line: It is displayed as employee or department
      • For a department approval line, the name of employee who approved is displayed after approval by an employee affiliated with the department
    ③ Number of displayed itemsSet the number of documents to be displayed on a single page of the list

    Ongoing Document

    In the Ongoing Document menu, you can view documents you created or approved. Once approval of a document is completed, it is displayed in the Completed Document or All Documents menu.

    The Ongoing Document page is laid out as follows.

    workplace-workplace-2-6_document_list4_do_ko

    AreaDescription
    ① Search windowSearch documents based on the form, document number, period, creator, approver, shared recipient, drafting department, company (when using as a corporate group), and content conditions
  • Form Type: Activated if there are detailed form types, such as Absence Schedule and General Form. Select the detailed form type
  • Approver/Shared Recipient: You can search by employee/department
  • ② Document list
  • Click the title to view details of the document
    • Approval Line: It is displayed as employee or department
      • For a department approval line, the name of employee who approved is displayed after approval by an employee affiliated with the department
    ③ Number of displayed itemsSet the number of documents to be displayed on a single page of the list

    Completed Document

    In the Completed Document menu, you can view completed documents that you created or approved.

    The Completed Document page is laid out as follows.

    workplace-workplace-2-6_document_list7_done_ko

    AreaDescription
    ① Search windowSearch documents based on the form, document number, period, creator, approver, shared recipient, drafting department, company (when using as a corporate group), and content conditions
  • Form Type: Activated if there are detailed form types, such as Absence Schedule and General Form. Select the detailed form type
  • Approver/Shared Recipient: You can search by employee/department
  • Add Sharing TargetAdd bulk sharing target to the selected document (See Add Sharing Target)
    ③ Document listClick the title to view details of the document
    Document Status:
  • Completed: approved documents
  • Rejected: documents rejected by an approver
  • Canceled: Absence Schedule or Work Result documents for which cancellation was requested
  • ④ Number of displayed itemsSet the number of documents to be displayed on a single page of the list

    All Documents

    In the All Documents menu, you can view all documents that you created or approved.

    The All Documents page is laid out as follows.

    workplace-workplace-2-6_document_list6_all_ko

    AreaDescription
    ① Search windowSearch documents based on the form, document number, period, creator, approver, shared recipient, drafting department, company (when using as a corporate group), and content conditions
  • Form Type: Activated if there are detailed form types, such as Absence Schedule and General Form. Select the detailed form type
  • Approver/Shared Recipient: You can search by employee/department
  • Add Sharing TargetAdd bulk sharing target to the selected document (See Add Sharing Target)
    ③ Document listClick the title to view details of the document
    Document Status:
  • Completed: approved (including completed, rejected and canceled) documents
  • In Progress: documents for which approval has not been completed
  • ④ Number of displayed itemsSet the number of documents to be displayed on a single page of the list

    Temporarily Saved

    In the Temporarily Saved menu, you can view documents you created and saved temporarily.

    The Temporarily Saved Document page is laid out as follows.

    Note

    When saving a document temporarily, the approver and sharing settings are saved with the information at the time of saving temporarily.

    workplace-workplace-2-6_document_list8_temp_ko

    AreaDescription
    ① Search windowSearch documents based on form, period, and title conditions
  • Form Type: Activated if there are detailed form types, such as Absence Schedule and General Form. Select the detailed form type
  • DeleteClick to delete a temporarily saved document. Once deleted, the document can't be restored
    ③ Document listClick the title to view details of the document
    ④ Number of displayed itemsSet the number of documents to be displayed on a single page of the list

    Shared Document

    In the Shared Document page, documents shared with you are displayed.

    The Shared Document page is laid out as follows.

    workplace-workplace-2-6_document_list9_share_ko

    AreaDescription
    ① Search windowSearch documents based on the form, document number, period, creator, approver, shared recipient, drafting department, company (when using as a corporate group), and content conditions
  • Form Type: Activated if there are detailed form types, such as Absence Schedule and General Form. Select the detailed form type
  • Approver/Shared Recipient: You can search by employee/department
  • View My Organization OnlyIt only displays documents that have been shared by the member of your department
    Add Sharing TargetAdd bulk sharing target to the selected document (See Add Sharing Target)
    ④ Document listClick the title to view details of the document
    Document Status:
  • Completed: approved documents
  • Rejected: documents rejected by an approver
  • Canceled: Absence Schedule or Work Result documents for which cancellation was requested
  • In Progress: documents for which approval has not been completed
  • For completed documents, the completion date is displayed
    ⑤ Number of displayed itemsSet the number of documents to be displayed on a single page of the list

    Add Sharing Target

    The creator, approver, or shared recipient (for sharing options with Share to selected) of a document can select documents in the document box to bulk share and share them to the sharing target.

    The following describes how to add sharing targets.

    1. Select the document to bulk share from the document box (Completed, All, Shared documents).
      • Depending on the document box, you may only be able to select documents for which you're the creator, approver, or shared recipient.
      • Only completed (including rejected) documents can be selected.
      • You can only add documents whose sharing option is set to Share to selected.
      • You can bulk share up to 50 documents at a time.
    2. Click the [Add Sharing Target] button.
    3. In the Add Sharing Target pop-up window, select the sharing target and click the [Add] button.
      • They can be added as an employee or a department.
        • Department: It is shared additionally to the members of the selected department. If you select "Include Suborganizations," then the members of suborganizations are also included. It shares in the unit of departments by default. If you select "Enter affiliated members individually," you can individually share to affiliated members at the time of creation.
        • Employee: It is shared additionally to the selected employee.
      • After sharing is complete, added sharing targets are displayed in the shared recipient area on the right side of the View Document page.
    Note
    • You can't exclude someone from the sharing target after specifying them as an additional sharing target.
    • Users set as the additional sharing target can view documents in the Approval > Shared Document menu.
    • If the Allow Change of Sharing Target option of the form is Not allow change of sharing target, you can't view the document even if you're specified as an additional sharing target. (See Manage Approval > Sharing Settings)
      • If the sharing time of the form is set to Share after completion, then you'll be able to view it after the approval is complete, even if you're specified as an additional sharing target during the approval process.
      • A notification is sent to specified additional sharing targets. However, depending on the notification settings of individuals, if they're not receiving notifications when they're added as a shared recipient of a document, they won't be able to receive notifications.
    • Adding bulk sharing targets for imported documents can be managed from the Manage Approval > Manage Document Sharing > Manage Imported Document Bulk Sharing menu.

    Document for Viewing

    Document for Viewing displays documents for which you have viewing permissions.

    Note

    The viewing permissions for document forms are set by the Approval admin. (See Set Form Permissions)

    The Document for Viewing page is laid out as follows.

    workplace-workplace-2-6_document_list10_read_ko

    AreaDescription
    ① Search windowSearch documents based on the form, document number, period, creator, approver, shared recipient, drafting department, company (when using as a corporate group), and content conditions
  • Form Type: Activated if there are detailed form types, such as Absence Schedule and General Form. Select the detailed form type
  • Approver/Shared Recipient: You can search by employee/department
  • View My Organization OnlyIt only displays documents that have been shared by the member of your department
    ③ Document listClick the title to view details of the document
    Document Status:
  • Completed: approved documents
  • Rejected: documents rejected by an approver
  • Canceled: Absence Schedule or Work Result documents for which cancellation was requested
  • In Progress: documents for which approval has not been completed
  • For completed documents, the completion date is displayed
    ④ Number of displayed itemsSet the number of documents to be displayed on a single page of the list

    Document Receipt and Sending

    If the company sets the form-specific Receipt Usage Status to Use, then you can set and send documents by setting its recipient. The recipient can receive the document and report an ongoing document based on the content of the original document.

    Note
    • Receipt Usage Status of a form is set by the Approval admin. (See Receipt Settings)
    • A sender is a creator and approver of an original document.
    • A recipient can be selected as an individual member or a department.

    Document Receipt Flow by Recipient:

    A sender can view documents in the Outbox menu while a member set as a recipient can view and accept documents in the Inbox menu.

    If the recipient is an individual member: The member is the receipt manager and accepts a document.

    workplace-workplace-2-6_document_chart1_member_ko

    If the recipient is a department: All members of the department are recipients and one of them is specified to accept a document.

    workplace-workplace-2-6_document_chart2_dept_ko

    Outbox

    In the Outbox menu, you can view documents you sent as a creator or approver and view the receipt status. In addition, if the admin has set to Allow Change of Recipient for each form, you can retrieve a sent document not yet accepted by the recipient.

    The Outbox page is laid out as follows.

    workplace-workplace-2-6_document_sent_ko

    AreaDescription
    ① Search windowSearch the document based on the status, document number, period, and recipient conditions
  • Recipient: includes recipient/manager/company (when using as a corporate group)
  • ② FilterSelect conditions of documents to be displayed in the list
  • Creator: It only displays sent documents with you as a creator
  • Approver: It only displays sent documents with you as an approver
  • ③ Document listIt displays the list of sent documents
    ④ Document statusIt displays the status of sent documents
  • For the same sent document, receipt status by recipient is displayed (See the Outbox Document Status table.)
  • ⑤ Sent documentsIt displays the information of sending
  • Document: It displays the sent document number. Click to view the document (See View Sent Document)
  • Creation Date: It displays the creation date of the sent document
  • Completion Date: It displays the approval completion date of the sent document
  • Sender: It displays the sender and approver of the sent document
  • ⑥ Received documentsIt displays the receipt information
    • Recipient: It displays the list for each set recipient
      • If the recipient is an individual, then the employee name is displayed
      • If the recipient is a department, then the department name is displayed. If the Include Suborganizations is enabled, then the department name includes suborganizations
    • Manager: It displays the receipt manager
      • If the recipient is an individual, then the person is displayed
      • If the recipient is a department, then the specified manager is displayed. If no manager is specified, then no information is displayed
    • Registration Date: It displays the document receipt date according to the receipt time settings (set by the Approval admin)
      • In case of Receipt During Document Creation, the creation date of the sent document is displayed. In case of Receipt After Document Completion, the completion date of the sent document is displayed
  • Acceptance Date: It displays the acceptance (returned) date of the document. If the document has not been accepted (pending receipt/sent document in progress/received and returned), then no information is displayed
    • Document: It displays the ongoing document number. Click to View Ongoing Document
      • If the document has not been accepted or the ongoing document has not been reported yet, then no information is displayed. If the document has been accepted with Complete Receipt with Acceptance, then no information is displayed
  • Creation Date: It displays the creation date of the ongoing document
  • Completion Date: It displays the approval completion date of the ongoing document
  • ⑦ Manage
  • [View History]: Click to view the receipt history (See View History)
  • [Retrieve Sent Document]: Click to retrieve a document that has not been accepted (See Retrieve Sent Document)
  • ⑧ Number of displayed itemsSet the number of documents to be displayed on a single page of the list

    Outbox Document Status

    For retrievability of a sent document and acceptance by recipient status, see the following table.

    StatusStatus DescriptionRetrievability of Sent DocumentReceipt and acceptance status
    Sent Document in ProgressApproval for the sent original document is in progressRetrievableAcceptance not available
    Pending ReceiptThe recipient has not accepted the documentRetrievableNot accepted
    Received and AcceptedThe recipient has accepted the documentNot retrievableAccepted
    Received and ReturnedThe recipient has returned the documentNot retrievableReturned
    Received Document in ProgressThe recipient has accepted the document and is proceeding with approval for the ongoing documentNot retrievableAccepted
    Completed Upon Receipt AcceptanceThe recipient completed the document upon acceptanceNot retrievableAccepted
    Received Document CompletedThe recipient accepted the document and then reported the ongoing documents and completed approvalNot retrievableAccepted
    Received Document RejectedThe recipient accepted the document and reported the ongoing documents but the approver rejected itNot retrievableAccepted

    Retrieve Sent Document

    You can retrieve a document that has not been accepted by a recipient.

    Note
    • A sender (creator/approver) can retrieve a document with the status of Sent Document in Progress or Pending Receipt.
    • When retrieving a sent document, the document is deleted from the outbox of all senders.
    • You can retrieve a sent document only when the admin has set to Allow Change of Recipient for each form.

    The following describes how to retrieve a sent document.

    1. From the Home page of WORKPLACE PC web, click the workplace-workplace-2-2_forms_ko button.

    2. Click the Approval Home > Outbox menu.

    3. Click the [Retrieve Sent Document] button for the document you want to retrieve.

    4. Select the scope of recipient for the retrieval in the pop-up window.

      workplace-workplace-2-6_document_sentback1_ko

      • Only retrieve from the applicable recipient: Document is only retrieved from the selected recipient and deleted from the recipient's inbox.
      • Retrieve from all recipients (for only the recipient that has not accepted the document): Document is retrieved from all recipients that have not accepted the document and is deleted from the inbox of all such recipients.

    View Sent Document

    You can view sent documents and the receipt status. If necessary, you can add a recipient.

    The following describes how to view and manage sent documents.

    1. From the Home page of WORKPLACE PC web, click the workplace-workplace-2-2_forms_ko button.
    2. Click the Approval Home > Outbox menu.
    3. Click the number for a document to view.
      • For information on how to view details of a searched document, see View Approval Document Details.

      • View the receipt status in the Receipt area to the right, or if necessary, add a recipient.

      • [History]: Click to see the recipient change history. (See View History)

        • Search for an employee/department to add it as a recipient, or delete a recipient you have added. (See Add/Delete Recipient)
        • You can view the receipt status per recipient.
        Recipient ClassificationDescription
        Member nameFor the case when a recipient is an individual member. It displays the Not accepted status
        Member name, and acceptance/completion date and timeIf the recipient is an individual member
        • [Accepted]: It displays the document acceptance status and date and time
        • [Completed]: It displays the ongoing document report status and date and time
        • It displays the document number for the ongoing document
        Department nameIf the recipient is a department. It displays the Not accepted status
        Department name, and acceptance/completion date and timeIf the recipient is a department
        • [Accepted]: It displays the document acceptance status and date and time
        • [Completed]: It displays the ongoing document report status and date and time
        • It displays the document number for the ongoing document
      • [Create by Copying]: It is displayed for a sent document with approval completed. If necessary, you can click it to copy the document to quickly create it.

        • When copying and creating, only the recipients set by the form-specific admin remain the same.
        • For information retained when copying and creating, see Create by Copying Document.
      • [Retrieve]: It is displayed for a document with the Sent Document in Progress status. If necessary, you can click it to retrieve the sent document. (See Cancel Document)

      • [Print]: If necessary, click it to print the sent document. (See Print Sent Document)

    View History

    You can view the recipient change history of a sent document.

    Note
    • You can view the recipient change history for each document.
    • The recipient change history is displayed based on the time of viewing.

    The following describes how to view the recipient change history.

    1. From the Home page of WORKPLACE PC web, click the workplace-workplace-2-2_forms_ko button.

    2. Click the Approval Home > Outbox menu.

    3. Click the [View History] button under the Manage item.

      • To view details and history of a sent document, click the number for the sent document and click the [History] button in its details page.
    4. In the pop-up window, view the recipient change history. For history classification and changed by descriptions, see the following table.

      History ClassificationChanged byDescription
      Received and ReturnedRecipientIt is displayed when a document is returned
      Recipient AddedSender (creator, approver)It is displayed when a recipient has been added
      Recipient AcceptedManagerIt is displayed when the document has been accepted
      Sent Document RetrievedSender (creator, approver)It is displayed when the sent document has been retrieved
      Manager SpecifiedManager (department)It is displayed when a manager is specified
      Completed Upon Receipt AcceptanceManagerIt is displayed when acceptance has been made with Accept and Complete Receipt Processing
      Received Document CompletedManagerIt is displayed when the approval for the ongoing document has been completed
      Received Document RejectedApprover of the ongoing documentIt is displayed when the ongoing document has been rejected
      Recipient ChangedApproval adminIt is displayed when an invalid recipient (department) has been changed
      Manager ChangedApproval admin, Manager (department recipient)It is displayed when an invalid manager has been changed. It is displayed when the manager is changed (documents pending receipt whose manager is specified)

    Add/Delete Recipient

    A sender can add or delete a recipient.

    The following describes how to change a recipient.

    1. From the Home page of WORKPLACE PC web, click the workplace-workplace-2-2_forms_ko button.
    2. Click the Approval Home > Outbox menu.
    3. Click the number for a document to view.
    4. Enter the name of the employee/department you want to add in the recipient area to the right, and then click workplace_search.
    5. Select a member or department from the search result and add it.
      • workplace_search is displayed for the recipient you have added, which can be clicked to delete the recipient.
    Note

    Add/Delete Recipient:

    • The recipient set by the form-specific admin can be changed when the change of recipient is set to be allowed.
    • You can add a recipient while creating or approving a document or closing approval. The same recipient can't be added in duplicates.
    • You can only delete a recipient when it has not accepted a document.
    • You can't delete the recipient set by another sender.

    Print Sent Document

    The following describes how to print a sent document.

    1. From the Home page of WORKPLACE PC web, click the workplace-workplace-2-2_forms_ko button.
    2. Click the Approval Home > Outbox menu.
    3. Click the number for a sent document to print.
    4. From the document details page, click the [Print] button.
    5. Select a print option in the pop-up window.
      • To print the recipient information, mark the Recipient option. For a description of other print options, see Print Document.
    6. Click the [Print] button.
    Note

    Printing a sent document proceeds for all recipients.

    Inbox

    In the Inbox menu, you can accept and process a document for which you (or your organization) are a recipient.

    Note
    • If the recipient is a department, then all members of the department at the time of receipt are included in the recipients.
    • The time point when a document is received into the inbox depends on the Approval admin's receipt time point settings. Starting from that time point, documents can be received into the inbox. (See Receipt Settings)
    • A recipient can be added by a sender (original document creator, approver) at the document creation or approval stage or even after approval completion. As necessary, the Approval admin can also change a recipient.

    The Inbox page is laid out as follows.

    workplace-workplace-2-6_document_list2_receive_ko

    AreaDescription
    ① Search windowSearch the document based on the status, document number, period, sender, and recipient conditions
  • Recipient: includes recipient/manager/company (when using as a corporate group)
  • Sender: includes sender/company (when using as a corporate group)
  • ② Document listIt displays the list of received documents
    ③ Document statusIt displays the status of received documents
  • For the same sent document, receipt status is displayed per recipient (See the Inbox Document Status table.)
  • ④ Sent documentsIt displays the information of sending (original document)
  • Document: It displays the original document number. Click the document title to view the document details (See View Sent Document)
  • Creation Date: It displays the creation date of the original document
  • Completion Date: It displays the approval completion date of the original document
  • Sender: It displays the sender and approver of the original document
  • ⑤ Received documentsIt displays the information of receipt
    • Recipient: It displays the list for each set recipient
      • If the Include Suborganizations is enabled, then the department name includes suborganizations
    • Manager: It displays the receipt manager
      • If the recipient is an individual, then the person is displayed
      • If the recipient is a department, then the specified manager is displayed. If no manager is specified, then the [Specify] button is displayed, which can be clicked to specify a manager. (See Specify Manager) If it is a department recipient with a specified manager and it is before the document acceptance, then click the [Change] button to change the manager (See Specify Manager)
      • Click the note tooltip to specify the manager and view change notes
    • Registration Date: It displays the document receipt date according to the receipt time settings (set by the Approval admin)
      • In case of Receipt During Document Creation, the creation date of the original document is displayed. In case of Receipt after Document Completion, the completion date of the original document is displayed
    • Acceptance Date: It displays the document receipt (returned) date
      • Before document acceptance, the [Accept]/[Return] button is displayed, which you can click to accept or return the document. (See Accept) If the sender belongs to the recipient department, then the document can be accepted or returned, even before a manager is specified
    • Document: It displays the ongoing document number. Click to view the document (See View Ongoing Document)
      • When the ongoing document has not been created or while the ongoing document is being created, the [Create] button is displayed, which can be clicked to create the document (See Create Ongoing Document)
      • It is not displayed in case of Complete Receipt With Acceptance
    • Creation Date: It displays the creation date of the ongoing document
    • Completion Date: It displays the approval completion date of the ongoing document
      • It displays the receipt date in case of Complete Receipt With Acceptance
      • Click the [Complete] button if you've accepted the document and want to complete it without creating an ongoing document
    ⑥ Number of displayed itemsSet the number of documents to be displayed on a single page of the list

    Inbox Document Status

    For the manager specification status, acceptance availability, and ongoing document status, see the following table.

    StatusStatus DescriptionManager (Recipient - Department)Acceptance/ReturnOngoing DocumentOngoing Document Approval
    Sent Document in ProgressApproval for the sent original document is in progressSpecify not availableAcceptance not available--
    Pending ReceiptThe recipient has not received the documentSpecify availableAcceptance available--
    Received and AcceptedThe recipient has received and accepted the documentSpecifiedAcceptedNot Created or Creating-
    Received and ReturnedThe recipient has returned the documentSpecifiedReturned--
    Received Document in ProgressThe recipient accepted the document and then reported the ongoing document. Approval is in progressSpecifiedAcceptedCreatedIn progress
    Completed Upon Receipt AcceptanceThe recipient completed the document upon acceptanceSpecifiedAccepted--
    Received Document CompletedThe recipient accepted the document and then reported the ongoing documents and completed approvalSpecifiedAcceptedCreatedCompleted
    Received Document RejectedThe recipient accepted the document and reported the ongoing documents but the approver rejected itSpecifiedAcceptedCreatedRejected

    Specify Manager

    If the recipient is a department, then a manager needs to be specified to handle acceptance of documents. Any member belonging to the department can be specified as a manager, and you can change the manager before document is accepted.

    Note
    • If you're unable to accept documents, contact the admin to change the manager. (See Manage Invalid Approval)
    • If the Approval admin or any other member in a department has already specified a manager, then the manager is displayed.

    The following describes how to specify a manager.

    1. From the Home page of WORKPLACE PC web, click the workplace-workplace-2-2_forms_ko button.
    2. Click the Approval Home > Inbox menu.
    3. Click the [Specify] button for the document to specify a manager.
    4. In the pop-up window, enter the name of the employee to be specified as the manager and click workplace_search.
    5. Select a member from the search result.
    6. If necessary, fill in the note for manager specification.
    7. Click the [OK] button.
      • The member specified as a manager will receive an email.

    Accept

    A manager can accept a document with the Pending Receipt status.

    The following describes how to accept a document.

    1. From the Home page of WORKPLACE PC web, click the workplace-workplace-2-2_forms_ko button.
    2. Click the Approval Home > Inbox menu.
    3. Click the [Accept] button for the Acceptance Date item of the document you want to accept.
      • If necessary, click the [Return] button to return the document.
      • To view details of the document before acceptance, click the number for the sent document, and then click the [Accept] button in the Recipient area to the right of the details page.
    4. Select an acceptance option in the pop-up window.
      • Accept and Continue to Create Document: The ongoing document creation page opens as soon as acceptance so that you can create an ongoing document. (See Create Ongoing Document)
      • Accept Only and Create Document Later: Upon acceptance, the [Create] button is displayed under the document item, which can be clicked to proceed with Create Ongoing Document.
      • Accept and Complete Receipt Processing: The document is completed upon acceptance with no ongoing document creation.
    5. Click the [OK] button.

    Create Ongoing Document

    The ongoing document creation page is laid out as follows.

    Note
    • Only the acceptance manager can create an ongoing document.
    • A ongoing document is created with the General Document (Receipt).
    • When creating an ongoing document for a received document, a recipient can't be set. You can view the reported ongoing document by clicking the ongoing document number in the inbox/outbox. View the document in the document box by approval status.

    workplace-workplace-2-6_document_writereception1_ko

    The following describes how to create an ongoing document.

    1. Check the original document content displayed in the ongoing document creation page.
    2. Create an ongoing document. (See Create Approval Document)
    3. Manually set the approval line and sharing options.
      • If the Approval admin has set the default approval line, then it is displayed and can't be changed.
    4. Click the [Save] button.

    View Ongoing Document

    The following describes how to view ongoing documents you created.

    1. From the Home page of WORKPLACE PC web, click the workplace-workplace-2-2_forms_ko button.

    2. Click the Approval Home > Inbox menu.

    3. Click the number for an ongoing document to view from the Received Document area.

    Print Ongoing Document

    The following describes how to print an ongoing document.

    1. From the Home page of WORKPLACE PC web, click the workplace-workplace-2-2_forms_ko button.
    2. Click the Approval Home > Inbox menu.
    3. Click the number for an ongoing document to print.
    4. From the document details page, click the [Print] button.
    5. Select a print option in the pop-up window.
      • To print the received original document, mark the Received Original Document option. For a description of other print options, see Print Document.
    6. Click the [Print] button.

    Official Document Box

    When the company has set Official Document Receipt and Sending to Use, the user can Request Receipt or Request Sending of official documents. The creator or approver of official document receipt and sending can view the receipt and sending history of official documents in the official document box. They can also print requested official documents for sending or save them in the PDF file format.

    Note

    Requested official documents can be viewed in the official document box after completion of approval. While the approval is in progress, check them from a menu under Approval Home > Approval Document.

    View Sending History

    In the Sending tab, you can view the history of requested official documents for sending, for which you're a creator or approver, and print them.

    The View Sending History page is laid out as follows.

    workplace-workplace-2-6_Senthis_ko

    AreaDescription
    ① Search windowSearch the requested official documents for sending based on document number, official document name, title, creator, creation date, official document number, and recipient conditions
    ② Document listIt displays the list of requested documents for sending
  • The company field is displayed when using as a corporate group
  • Document numberSending request document number; Click to view the requested document for sending
    ④ Issuance dateIt displays the final print date of the official document
    PrintClick to Print Official Document Requested for Sending

    Print Official Document Requested for Sending

    The creator or approver of official document sending can print or download the official document requested for sending.

    The following describes how to print an official document requested for sending.

    1. From the Home page of WORKPLACE PC web, click the workplace-workplace-2-2_forms_ko button.
    2. Click the Approval Home > Official Document Box menu.
    3. Click the [Sending] tab.
    4. From the document list, click the print icon of the official document to print. Or, click the document number, and then click the [Print Official Document] button from the document details page.
      • When you print an official document, the final print date is displayed on the "Issuance Date" field in the sending request list. If the admin was the last person to print that official document, the issuance date can be changed to the final print date.
    5. Click the [Print] button in the pop-up window.
      • If necessary, click the [Download] button to download it in the PDF file format.
    Note

    If there is a change in information between creating the official document and completing the approval:

    • Information such as the sending official letter items, company name, and representative job title is displayed based on the time of creating the official document, and image information such as the seal image and logo image is displayed based on the time the approval is completed.

    View Receipt History

    In the Receipt tab, you can view the history of requested official documents for receipt, for which you're a creator or approver.

    The View Receipt History page is laid out as follows.

    workplace-workplace-2-6_Receiptionhis_ko

    AreaDescription
    ① Search windowSearch the requested official documents for receipt based on document number, title, creator, creation date, official document number, and sender conditions
    ② Document listIt displays the list of requested documents for receipt
  • The company field is displayed when using as a corporate group
  • Document numberReceipt request document number; Click to view the requested document for receipt

    View Approval Document Report

    In the View Approval Document Report menu, you can view approval document reports you have viewing permission for, and analyze the result to use them for aggregation.

    Note
    • The View Approval Document Report menu is displayed to employees granted with the approval form report viewing permission if the form is set to Use by the admin.

    The View Approval Document Report page is laid out as follows.

    workplace-workplace-2-6_document1_ko

    AreaDescription
    FormSelect a form from approval document reports for which you have permissions
    Report NameSelect an approval document report for which you have permissions
    ③ Search windowSearch for a document based on the document number, title, creator, and creation date conditions
    DownloadDownload search results as an Excel file
    ⑤ Approval document basic tableIt displays the basic details of the report
  • It displays the values by item included in the form. The document number, creation date, creator, and title are items provided by default, and it displays items according to the form components and Approval Document Report page settings by the admin
  • You can drag and drop columns to change the horizontal position of searched items
  • You can click workplace_detail2 to select items and only view selected items
  • You can click View to view the details of the document
  • ⑥ Approval document details tableIf the admin has set to display the details by item when setting approval document reports, then the item details are displayed
  • For items with 2 or more values entered (e.g., Attach File), each input value can be searched
  • You can search individual entries for items such as tables or formula tables
  • Imported Document

    You can import documents created in other corporate management systems to WORKPLACE. You can view the imported document in the Approval Home > Imported Document menu, add a shared recipient and create a shared comment when it is Shared to Selected just as for completed documents in WORKPLACE.

    Note
    • For more information on how to import documents created in other corporate management systems to WORKPLACE, see Import Data.
    • The Imported Document menu is only displayed to employees who have been granted the permission according to the sharing settings by document.

    The View Imported Document page is laid out as follows.

    workplace-workplace-2-6_document2_ko

    AreaDescription
    ① Search windowSearch for a document by the form, creator, title, document number, and period conditions
    ② Document listCheck the document details
  • Click the title to open the document page

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