WORKPLACEの概要

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Available in Classic and VPC

NAVER Cloud Platform WORKPLACE is a cloud-based smart corporate information system that provides features such as Member, Approval, Attendance, Expense and Accounting in integration on PC web and mobile app, in compliance with the Korean Labor Standards Act and Business Accounting Standards.
By simplifying the approval process, decision-making can be done faster, along with the various notification channels and document sharing, leading to more natural interdepartmental and interwork communication. In addition, it supports linkage with collaboration cloud solutions, such as, NAVER WORKS, Google, Slack, Kakao Talk, LINE, etc. From SSO settings to linking member information notifications and business support using bots, a better work experience is provided through synchronized services. It provides easy-to-use and convenient admin features to help companies establish their identity and configure a system fit for company regulations. It also provides customized services to help with flexible management in accordance with company conditions. You can easily apply AI to your work and automate repetitive work processes to heighten work efficiency.

A Variety of Features WORKPLACE Offers

Please see the following for detailed descriptions about the variety of features that WORKPLACE offers.

• Efficient personnel management based on the organizational chart: Through the management of employee information based on the organizational chart, you can perform systematic personnel management including personnel appointment, part-timer management, joining/retirement management, and certificate issuance.
• An approval service for easy sharing: Tasks for absence management and payment of expenses are automatically handled, depending on the handling of approval. This reduces the amount of work and increases speed.
• A place to share important news and a variety of information: You can easily share and manage important company information by posting notifications and reservations.
• Work management tailored to individual schedules: You can grant and manage annual leave, absence, and leave of employees, and manage if the employees clock in late, leave early, or comply with obligatory work hours using PC and mobile clock-in/out records.
• Payroll management that provides accurate and standardized calculations: You can use this trusted solution with confidence: It handles payroll tasks from start to finish, by providing accurate calculations of payroll and retirement benefit, and helping you with the National Tax Service reports.
• Safe and convenient pledge unique to your company: You can have complete management over pledges through the scheduled delivery feature and real-time tracking of pledge status.
• Transparent and organized expense management: The corporate card transactions are scraped automatically for convenient expense processing, and the receipt OCR feature enables fast and accurate settlement applications.
• Systematic expenditure management of company's expenses: You can plan expenditure budget by department or individual, and control expenditures within the budget range.
• Support for smart and flexible sales activities: You can precisely handle sales activities from the beginning to the end.
• Real-time flow and solid accounting management at a glance: You can identify the flow of funds at a glance from the dashboard. Through the Smart Store linkage, VAT reporting can be done conveniently, and the company's expenses are linked to Approval and handled automatically.
• A developer tool to help connect and control data: It reduces work hours by connecting SSO to the organization and maximizes work efficiency by using diverse APIs to reduce the time spent on developing services.

About WORKPLACE Guide

The WORKPLACE guide consists of the following topics to help you effectively use WORKPLACE. The content that users can view in each topic is as follows.

• WORKPLACE Overview: introduction to WORKPLACE, its advantages, helpful guides for WORKPLACE users, related resources, FAQs
• WORKPLACE Environmental Requirements: supported environments in order to use WORKPLACE, requirements and restrictions
• WORKPLACE Scenario: guide to overall WORKPLACE usage scenarios
• Getting Started With WORKPLACE: instructions on how to request WORKPLACE subscription and manage it in the NAVER Cloud Platform console, install PC web/app and mobile app, and log in for the first time
• Using WORKPLACE
  • PC Web: instructions on how to use the features available for the admin and users by connecting to the WORKPLACE PC web
  • Mobile App: instructions on how to use the features available for users by connecting to the WORKPLACE mobile app
• Developing WORKPLACE: how to configure WORKPLACE basic settings and organization settings as well as how to customize SSO linkage in the NAVER Cloud Platform console
• WORKPLACE Glossary: introduction to important terms in using WORKPLACE
• WORKPLACE Release Notes: update history of WORKPLACE guides

WORKPLACE Related Resources

NAVER Cloud Platform provides a variety of related resources as well as guides to help customers better understand WORKPLACE. If you're a developer or marketer in need of detailed information while you're considering adopting WORKPLACE for your company or establishing data related policies, then please make good use of the resources below.

• API Guide: instructions for using WORKPLACE Developers
• Ncloud Use Environment Guide: a manual on VPC environments and support options
• Portal and Console Guide: questions answered on how to use the portal and console at a basic level when requesting subscription for and managing WORKPLACE, and using Developers
• Various Education Content: introduction to education content provided by NAVER Cloud Platform
• Introduction to Pricing, Characteristics, and Detailed Features: summary of WORKPLACE pricing system, characteristics and detailed features of WORKPLACE
• Latest Service News: latest news related to WORKPLACE
• FAQ: frequently asked questions by WORKPLACE users
• Contact Us: direct inquiry in case there are questions that aren't answered by the manuals

Please check FAQs first.

The FAQ can quickly answer common questions so you don't have to read an entire guide. If you haven't found the answer to your question in the FAQ below, then search the guide for what you would like to know.

Q. Which types and pricing plans are available for NAVER Cloud Platform WORKPLACE?

• NAVER Cloud Platform WORKPLACE (hereinafter "WORKPLACE") provides WORKPLACE Lite, WORKPLACE Basic, and HR Services and Finance Services pricing plans, to which customers of the WORKPLACE Basic product can subscribe. For more information, please refer to Pricing Plan.
• You can check the fees by selecting WORKPLACE from NAVER Cloud Platform.
  • HR Services and Finance Services plans only offer monthly pricing plans, and a 30-day free trial period is provided upon new subscription request. Please refer to Calculate Fees for more information about fees.

Q. Can I add storage capacity while using WORKPLACE Trial?

• You must first switch to a paid plan to add storage capacity. You can add capacity whenever after switching to a paid plan. Please refer to Switch to Paid Plan for how to switch to a paid plan.

Q. I'm currently using NAVER WORKS. Am I eligible for WORKPLACE Trial?

• The existing customers of NAVER WORKS Lite or higher can upgrade to a bundled service by requesting subscription to WORKPLACE Trial. However, the customers using NAVER WORKS Free can't subscribe to WORKPLACE Trial, so please subscribe after switching to a paid plan.

Q. What is the difference between the NAVER Cloud Platform admin and the WORKPLACE admin?

• The NAVER Cloud Platform admin is the user who logs into the NAVER Cloud Platform website and requests subscription to WORKPLACE. As soon as they request subscription for WORKPLACE, they are granted both the NAVER Cloud Platform management permissions (NAVER Cloud Platform admin) and WORKPLACE management permissions (WORKPLACE admin) at the same time, and that user is referred to as the representative WORKPLACE admin.
• Since only the NAVER Cloud Platform admin can access the NAVER Cloud Platform console, all matters that need to be handled from the console such as WORKPLACE management and fee management are handled by the NAVER Cloud Platform admin.
• As the scope of permissions between the NAVER Cloud Platform admin and the WORKPLACE admin differs, we don't recommend changing or deleting the account that requested the WORKPLACE subscription.

Q. Can I change permissions or delete accounts with permissions?

• The admin can create, grant, or remove permissions within the scope of permissions granted to themselves.
• For the representative WORKPLACE admin account, you need to first delegate your permissions before deleting the representative WORKPLACE admin account since at least one admin must exist.

Q. Can I create management permissions for a specific menu or business place?

• WORKPLACE provides a feature to create additional permissions. By creating access permissions by menu, you can manage them by task. For Accounting, it allows granting permissions by business place, which is good for security.

Q. I've received a WORKPLACE instruction email. How do I use WORKPLACE?

• Click the [Verify Email] button at the bottom of the instruction email to set your password. If you've received a specified password from the admin, connect to the URL displayed in the instruction email to log in for the first time, and then change your password.

Q. Is it possible to use WORKPLACE on my mobile device?

• All user features such as clock-in/out check, absence schedule, expense plans, expense settlement, requesting certificates, checking leaves, etc. are available for use on both PC and mobile. However, the features for management menus such as Member, Approval, Post, Attendance, Expense, and Accounting are limited on mobile devices.

Q. Where can I download the mobile WORKPLACE app?

• The QR code and instructions for the installation of the mobile WORKPLACE app is included in the WORKPLACE instruction email. If you can't find the WORKPLACE instruction email, then search for "WORKPLACE" on Google Play or Apple App Store and download it.

Q. Can I change the language used in WORKPLACE mobile?

• The language used in WORKPLACE mobile follows the set language of the mobile device. Change the set language of your mobile device.