KakaoTalk Channel

Available in Classic and VPC

This part describes how to create/register/manage a KakaoTalk Channel.

Create KakaoTalk Channel

AlimTalk/FriendTalk service is a Biz Message service that is only available for business clients. First, create a KakaoTalk Channel in the KakaoTalk Channel admin center and receive the business certification through the center. In addition, change the settings to Open home for using the service.

Biz Message user authentication

To register a KakaoTalk Channel and use AlimTalk and FriendTalk, you must submit the same business information as the business information submitted during business authentication for the KakaoTalk Channel admin center for approval.
Please first proceed with the authentication in the following order.

1. From the NAVER Cloud Platform console, click the Contact us menu.
2. Search by selecting SENS for the inquiry type and select Application Services > Simple & Easy Notification Service (SENS) > Biz Message from the results.
3. Enter "SENS Biz Message approval request" in the Subject field, and write your approval request in the body.
4. Submit your business registration certificate, employment certificate (copy of ID card with the last 6 digits of the resident registration number masked for individual business owners), and pledge as attached files.
   • Once approval is complete, you can register your KakaoTalk Channel and AlimTalk template.

Register KakaoTalk Channel

The following describes how to register a KakaoTalk Channel.

1. Click the environment you are using in the Region menu and Platform menu of the NAVER Cloud Platform console.
2. Click the menus of Services > Application Services > Simple & Easy Notification Service, in that order.
3. Click the menus of Biz Message > KakaoTalk Channel in order.
4. Select the project to register a KakaoTalk Channel and click the [Register Channel] button.
5. When the Register KakaoTalk Channel popup window appears, enter the KakaoTalk Channel information.
   • KakaoTalk Channel: enter the ID for search when creating the KakaoTalk Channel
     • The message is received by the receiver in the name of the registered KakaoTalk Channel.
   • Administrator contact info: enter the contact information of the administrator to receive the authentication number
     • The authentication number is sent as a KakaoTalk message.
   • Business operator category: select the business category of the Channel
6. Click the [Receive authentication number] button and enter the received authentication number.
7. Click the [Register] button.
   • The KakaoTalk Channel will be registered and displayed on the list.

KakaoTalk Channel management

You can transfer/reactivate/recover/delete/permanently delete the registered KakaoTalk Channel.

Transfer KakaoTalk Channel

The following shows how to transfer the KakaoTalk Channel to another project.

1. Click the environment you are using in the Region menu and Platform menu of the NAVER Cloud Platform console.
2. Click the menus of Services > Application Services > Simple & Easy Notification Service, in that order.
3. Click the menus of Biz Message > KakaoTalk Channel in order.
4. Select the project with the KakaoTalk Channel to be transferred.
5. Click the KakaoTalk Channel to be transferred, and click the [Transfer] button.
6. Select the project to transfer in the Transfer KakaoTalk Channel popup window.
7. Enter the KakaoTalk Channel name and click the [Transfer] button.
   • The KakaoTalk Channel will be transferred to the selected project.

Reactivate KakaoTalk Channel

The following shows how to reactivate a dormant KakaoTalk Channel.

1. Click the environment you are using in the Region menu and Platform menu of the NAVER Cloud Platform console.
2. Click the menus of Services > Application Services > Simple & Easy Notification Service, in that order.
3. Click the menus of Biz Message > KakaoTalk Channel in order.
4. Select the project with the KakaoTalk Channel to reactivate.
5. Select the KakaoTalk Channel you want to reactivate and then click the [Reactivate] button.
6. When the [Reactivate] pop-up window appears, click the [OK] button.
   • The KakaoTalk Channel status will be changed to Normal.

Enable KakaoTalk Channel Failover

The following describes how to set Failover in a KakaoTalk Channel.

1. Click the environment you are using in the Region menu and Platform menu of the NAVER Cloud Platform console.
2. Click the menus of Services > Application Services > Simple & Easy Notification Service, in that order.
3. Click the menus of Biz Message > KakaoTalk Channel in order.
4. Select the project with the KakaoTalk Channel to be set for Failover.
5. Click the [Set Failover] button of the KakaoTalk Channel to set for Failover.
6. Select the use option in the Set Failover popup window and select the project and caller ID.
   • You can only select projects set for using SMS.
   • You can only select approved caller IDs.
   • The selected caller ID will be used as the default caller ID for Failover.
   • When the caller ID approval status is changed after setting Failover, the Failover will not work.
7. Click the [Save] button.
   • The Failover settings are completed.

Restore KakaoTalk Channel

The following describes how to restore a deleted KakaoTalk Channel.

1. Click the environment you are using in the Region menu and Platform menu of the NAVER Cloud Platform console.
2. Click the menus of Services > Application Services > Simple & Easy Notification Service, in that order.
3. Click the menus of Biz Message > KakaoTalk Channel in order.
4. Select the project with the KakaoTalk Channel to be restored.
5. Select the KakaoTalk Channel you want to restore and then click the [Restore] button.
6. Enter the KakaoTalk Channel name in the Restore KakaoTalk Channel popup window and click the [Restore] button.
   • The KakaoTalk Channel will be restored and the status will be changed to Normal.

Delete KakaoTalk Channel

The following describes how to delete a KakaoTalk Channel.

1. Click the environment you are using in the Region menu and Platform menu of the NAVER Cloud Platform console.
2. Click the menus of Services > Application Services > Simple & Easy Notification Service, in that order.
3. Click the menus of Biz Message > KakaoTalk Channel in order.
4. Select the project with the KakaoTalk Channel to be deleted.
5. Select the KakaoTalk Channel to delete and then click the [Delete] button.
6. Enter the KakaoTalk Channel name in the Delete KakaoTalk Channel popup window, and click the [Delete] button.
   • The KakaoTalk Channel status will be changed to Deleted.

Permanently delete KakaoTalk Channel

The following describes how to permanently delete a KakaoTalk Channel.

1. Click the environment you are using in the Region menu and Platform menu of the NAVER Cloud Platform console.
2. Click the menus of Services > Application Services > Simple & Easy Notification Service, in that order.
3. Click the menus of Biz Message > KakaoTalk Channel in order.
4. Click the project with the KakaoTalk Channel to be permanently deleted.
5. Select the KakaoTalk Channel to permanently delete and then click the [Permanently delete] button.
6. Enter the phrase in the Permanently delete KakaoTalk Channel popup window and click the [I understand the content and I want to delete the channel] button.
   • The KakaoTalk Channel will be deleted and disappear from the list.