---
title: "CLOVA Chatbot troubleshooting"
slug: "clovachatbot-troubleshoot"
updated: 2026-09-17T09:03:31Z
published: 2026-09-17T09:33:54Z
canonical: "guide.ncloud-docs.com/clovachatbot-troubleshoot"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.ncloud-docs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CLOVA Chatbot troubleshooting

Available in Classic and VPC

This page lists problems you might run into when using CLOVA Chatbot. Click on the error to see more details.

## Troubleshoot common issues

The following are examples of common errors you might encounter:

[Interpreter feature not working in chatbot](/docs/en/clovachatbot-troubleshoot-common#%EC%B1%97%EB%B4%87%EC%97%90%EC%84%9C%ED%86%B5%EC%97%AD%EA%B8%B0%EB%8A%A5%EC%82%AC%EC%9A%A9%EB%B6%88%EA%B0%80) When LINE English Interpreter is invited to a chat connected to a chatbot on LINE, the interpreter immediately leaves the chatroom.

[Build failure](/docs/en/clovachatbot-troubleshoot-common#) The build fails.

[Welcome message not displayed](/docs/en/clovachatbot-troubleshoot-common#) Although a welcome message was registered, it does not appear during testing.

[Localhost not working in chatbot responses](/docs/en/clovachatbot-troubleshoot-common#%EC%B1%97%EB%B4%87%EB%8B%B5%EB%B3%80%EC%97%90localhost%EC%82%AC%EC%9A%A9%EB%B6%88%EA%B0%80) Although a welcome message was registered, it does not appear during testing.

[Text error in API response](/docs/en/clovachatbot-troubleshoot-common#API%ED%98%B8%EC%B6%9C%EC%8B%9C%EA%B2%B0%EA%B3%BCText%EC%98%A4%EB%A5%98) When calling the API using Python for custom chatbot integration, the response is not returned properly.

[Regular expression question not working](/docs/en/clovachatbot-troubleshoot-common#%EC%A0%95%EA%B7%9C%EC%8B%9D%EC%A7%88%EB%AC%B8%EC%98%A4%EB%A5%98) A regular expression set in a conversation question does not work as expected.

[Error during NAVER TalkTalk integration](/docs/en/clovachatbot-troubleshoot-common#%EB%84%A4%EC%9D%B4%EB%B2%84%ED%86%A1%ED%86%A1%EC%97%B0%EB%8F%99%EC%8B%9C%EC%98%A4%EB%A5%98) A regular expression set in a conversation question does not work as expected.

[Change chatbot icon](/docs/en/clovachatbot-troubleshoot-common#%EC%B1%97%EB%B4%87%EC%95%84%EC%9D%B4%EC%BD%98%EB%B3%80%EA%B2%BD) A regular expression set in a conversation question does not work as expected.

[Local data backup](/docs/en/clovachatbot-troubleshoot-common#%EB%8D%B0%EC%9D%B4%ED%84%B0%EB%A1%9C%EC%BB%AC%EB%B0%B1%EC%97%85) Wish to back up data from the console to a local environment.

## CLOVA Chatbot error codes

The following are examples of error codes that users may see:

[ActionMethod](/docs/en/clovachatbot-troubleshoot-errorcode#ActionMethod) An error code is displayed related to ActionMethod.

[FormData](/docs/en/clovachatbot-troubleshoot-errorcode#FormData) An error code is displayed related to FormData.

## Learning resources

We offer various materials for you to explore. To learn more about CLOVA Chatbot services, check out these helpful links:

- FAQs: [CLOVA Chatbot FAQs](https://www.ncloud.com/support/faq/prod?categoryCode2=AI&categoryCode3=SV_0059&page=1)
- NAVER Cloud Platform blog: [introducing the 'Chatbot' service from NAVER Cloud Platform](https://blog.naver.com/n_cloudplatform/221383484255?trackingCode=blog_bloghome_searchlist)

              Note

              

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