---
title: "Container Registry troubleshooting"
slug: "containerregistry-troubleshoot"
updated: 2026-09-17T09:31:39Z
published: 2026-09-17T09:31:39Z
canonical: "guide.ncloud-docs.com/containerregistry-troubleshoot"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.ncloud-docs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Container Registry troubleshooting

Available in Classic and VPC

You might run into the following problems when using Container Registry. Find out causes and possible solutions.

## Docker login issue

When I enter the Docker registry login command in the server, the message "Enter the account and password" appears.

#### Cause

When the information on the endpoint for accessing the registry, and the API authentication key's Access Key ID and Secret Key is entered incorrectly, login may fail.

#### Solution

Check the endpoint for the registry access, and Access Key ID and Secret Key information of the API authentication key. You can check Access Key ID and Secret Key under **My Account** > **Manage account and security** > **Manage security** > **Manage access** > **API Authentication Key** in the NAVER Cloud Platform console.

## Access errors

During accessing Container Registry, an error occurs.

#### Cause

If you access through a Private endpoint, an error may occur.

#### Solution

When you excess externally, use a Public endpoint.

## Learning resources

We offer various materials for you to explore. To learn more about Container Registry, check out these helpful links:

- FAQs: [Get answers to common Container Registry questions](https://www.ncloud.com/support/faq/prod?categoryCode2=CNTR&categoryCode3=SV_0099&page=1)
- NAVER Cloud Platform blog: [Build CI using Container Registry](https://blog.naver.com/n_cloudplatform/221455614655?trackingCode=blog_bloghome_searchlist)
- NAVER Cloud Platform blog: [Develop and operate container-based Docker Private Registry using Kubernetes (feat.Container Registry)](https://blog.naver.com/n_cloudplatform/222182691108?trackingCode=blog_bloghome_searchlist)
- NAVER Cloud Platform blog: [Commands required for ncloud container registry and Kubernetes integration (how to create secret)](https://blog.naver.com/n_cloudplatform/222480533910?trackingCode=blog_bloghome_searchlistt)

              Note

              

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