---
title: "Global Traffic Manager troubleshooting"
slug: "gtm-troubleshoot"
updated: 2026-09-17T09:05:06Z
published: 2026-09-17T09:18:24Z
canonical: "guide.ncloud-docs.com/gtm-troubleshoot"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://guide.ncloud-docs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Global Traffic Manager troubleshooting

Available in Classic and VPC

This page lists problems you might run into when using Global Traffic Manager. Click on the error to see more details.

## Troubleshooting common issues

The following are examples of common errors you might encounter:

[Fail Over / Active-Backup setup](/docs/en/gtm-troubleshoot-common#FailOverActiveBackup%EC%84%A4%EC%A0%95) I am trying to set up Fail Over and Active-Backup so that failback is possible without disrupting the service.

[Restricting number of response resources](/docs/en/gtm-troubleshoot-common#%EC%9D%91%EB%8B%B5%EB%A6%AC%EC%86%8C%EC%8A%A4%EA%B0%9C%EC%88%98) Want to restrict the number of response resources.

[Domain health check](/docs/en/gtm-troubleshoot-common#%EB%8F%84%EB%A9%94%EC%9D%B8%ED%97%AC%EC%8A%A4%EC%B2%B4%ED%81%AC) Domain health check is impossible.

[Changing status code during health check setup](/docs/en/gtm-troubleshoot-common#%EB%8F%84%EB%A9%94%EC%9D%B8%ED%97%AC%EC%8A%A4%EC%B2%B4%ED%81%AC) Want to change status code while setting up health check (for HTTP or HTTPS).

## Learning resources

We offer various materials for you to explore. To learn more about Global Traffic Manager, check out these helpful links:

- FAQs: [Frequently asked questions from Global Traffic Manager users](https://www.ncloud.com/support/faq/prod?categoryCode2=NET&categoryCode3=SV_0221&page=1)

              Note

              

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