--- title: "WebShell Behavior Detector troubleshooting" slug: "wbd-wbdtroubleshoot" updated: 2026-09-17T09:05:19Z published: 2026-09-17T09:19:55Z canonical: "guide.ncloud-docs.com/wbd-wbdtroubleshoot" stale: true --- > ## Documentation Index > Fetch the complete documentation index at: https://guide.ncloud-docs.com/llms.txt > Use this file to discover all available pages before exploring further. # WebShell Behavior Detector troubleshooting Available in VPC This page lists problems you might run into when using WebShell Behavior Detector Service. Click on the error to see more details. ## Common errors The following are examples of common errors you might encounter: [Web shell file isolation or file recovery failed](/docs/en/wbd-wbdtroubleshoot-common#%EC%9B%B9%EC%89%98%ED%8C%8C%EC%9D%BC%EA%B2%A9%EB%A6%AC%EB%98%90%EB%8A%94%ED%8C%8C%EC%9D%BC%EB%B3%B5%EA%B5%AC%EC%8B%A4%ED%8C%A8) Web shell file quarantine or file recovery was not performed. Web shell file quarantine or file recovery failed. [Detection alert interval adjustment](/docs/en/wbd-wbdtroubleshoot-common#%ED%83%90%EC%A7%80%EC%95%8C%EB%A6%BC%EA%B0%84%EA%B2%A9%EC%A1%B0%EC%A0%95) The detection alerts are coming too frequently. [Agent error](/docs/en/wbd-wbdtroubleshoot-common#%EC%97%90%EC%9D%B4%EC%A0%84%ED%8A%B8%EC%98%A4%EB%A5%98) The agent has been installed, but it is shown as not installed. The agent was installed first before registering as a detection target. ## Troubleshoot error messages The following are examples of error messages you might encounter: ["[5002] The specified path could not be found" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#5002%EC%9E%85%EB%A0%A5%ED%95%98%EC%8B%A0%EA%B2%BD%EB%A1%9C%EB%A5%BC%EC%B0%BE%EC%9D%84%EC%88%98%EC%97%86%EC%8A%B5%EB%8B%88%EB%8B%A4%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[5002] The specified path could not be found" error message is displayed. ["[5005] Unable to find the web server environment/path settings for the Pod" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#5005Pod%EC%9D%98%EC%9B%B9%EC%84%9C%EB%B2%84%ED%99%98%EA%B2%BD%EA%B2%BD%EB%A1%9C%EC%84%A4%EC%A0%95%EC%9D%84%EC%B0%BE%EC%9D%84%EC%88%98%EC%97%86%EC%8A%B5%EB%8B%88%EB%8B%A4%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[5005] Unable to find the web server environment/path settings for the Pod" error message is displayed. ["[5101] file quarantine or recovery failed. There are no files to quarantine or recover" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#5101%ED%8C%8C%EC%9D%BC%EA%B2%A9%EB%A6%AC%EB%98%90%EB%8A%94%EB%B3%B5%EA%B5%AC%EB%A5%BC%EC%8B%A4%ED%8C%A8%ED%95%98%EC%98%80%EC%8A%B5%EB%8B%88%EB%8B%A4%EA%B2%A9%EB%A6%AC%EB%98%90%EB%8A%94%EB%B3%B5%EA%B5%AC%ED%95%A0%EB%8C%80%EC%83%81%ED%8C%8C%EC%9D%BC%EC%9D%B4%EC%A1%B4%EC%9E%AC%ED%95%98%EC%A7%80%EC%95%8A%EC%8A%B5%EB%8B%88%EB%8B%A4%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[5101] file quarantine or recovery failed. No files to quarantine or recovery" error message is displayed. ["[5102] file quarantine or recovery failed. Quarantine or recovery file name already exists" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#5102%ED%8C%8C%EC%9D%BC%EA%B2%A9%EB%A6%AC%EB%98%90%EB%8A%94%EB%B3%B5%EA%B5%AC%EB%A5%BC%EC%8B%A4%ED%8C%A8%ED%95%98%EC%98%80%EC%8A%B5%EB%8B%88%EB%8B%A4%EA%B2%A9%EB%A6%AC%EB%98%90%EB%8A%94%EB%B3%B5%EA%B5%AC%ED%95%A0%ED%8C%8C%EC%9D%BC%EC%9D%B4%EB%A6%84%EC%9D%B4%EC%9D%B4%EB%AF%B8%EC%A1%B4%EC%9E%AC%ED%95%A9%EB%8B%88%EB%8B%A4%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[5102] file quarantine or recovery failed. Files to quarantine or recovery already exist" error message is displayed. ["[5103] file recovery failed. Check the server" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#5103%ED%8C%8C%EC%9D%BC%EB%B3%B5%EA%B5%AC%EB%A5%BC%EC%8B%A4%ED%8C%A8%ED%95%98%EC%98%80%EC%8A%B5%EB%8B%88%EB%8B%A4%EC%84%9C%EB%B2%84%EC%97%90%EC%84%9C%ED%99%95%EC%9D%B8%ED%95%A0%EA%B2%83%EC%9D%84%EA%B6%8C%EA%B3%A0%EB%93%9C%EB%A6%BD%EB%8B%88%EB%8B%A4%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[5103] file recovery failed. It is recommended to check the server" error message is displayed. ["[5104] file quarantine failed. Check the server" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#5104%ED%8C%8C%EC%9D%BC%EA%B2%A9%EB%A6%AC%EB%A5%BC%EC%8B%A4%ED%8C%A8%ED%95%98%EC%98%80%EC%8A%B5%EB%8B%88%EB%8B%A4%EC%84%9C%EB%B2%84%EC%97%90%EC%84%9C%ED%99%95%EC%9D%B8%ED%95%A0%EA%B2%83%EC%9D%84%EA%B6%8C%EA%B3%A0%EB%93%9C%EB%A6%BD%EB%8B%88%EB%8B%A4%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[5104] file quarantine failed. It is recommended to check the server" error message is displayed. ["[5401] WAS process could not be found. Check the WAS execution status. Disable the agent if you do not wish to use it" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#5401WAS%ED%94%84%EB%A1%9C%EC%84%B8%EC%8A%A4%EB%A5%BC%EC%B0%BE%EC%9D%84%EC%88%98%EC%97%86%EC%8A%B5%EB%8B%88%EB%8B%A4WAS%EC%8B%A4%ED%96%89%EC%83%81%ED%83%9C%EB%A5%BC%ED%99%95%EC%9D%B8%ED%95%B4%EC%A3%BC%EC%84%B8%EC%9A%94%EC%97%90%EC%9D%B4%EC%A0%84%ED%8A%B8%EC%82%AC%EC%9A%A9%EC%9D%84%EC%9B%90%ED%95%98%EC%A7%80%EC%95%8A%EC%9D%84%EA%B2%BD%EC%9A%B0%EB%B9%84%ED%99%9C%EC%84%B1%ED%99%94%ED%95%B4%EC%A3%BC%EC%84%B8%EC%9A%94%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[5401] WAS process could not be found. Check the WAS execution status. Disable the agent if you do not wish to use it" error message is displayed. ["[5402] WAS process could not be found. Check the WAS execution status. Disable the agent if you do not wish to use it" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#5402WAS%ED%94%84%EB%A1%9C%EC%84%B8%EC%8A%A4%EB%A5%BC%EC%B0%BE%EC%9D%84%EC%88%98%EC%97%86%EC%8A%B5%EB%8B%88%EB%8B%A4WAS%EC%8B%A4%ED%96%89%EC%83%81%ED%83%9C%EB%A5%BC%ED%99%95%EC%9D%B8%ED%95%B4%EC%A3%BC%EC%84%B8%EC%9A%94%EC%97%90%EC%9D%B4%EC%A0%84%ED%8A%B8%EC%82%AC%EC%9A%A9%EC%9D%84%EC%9B%90%ED%95%98%EC%A7%80%EC%95%8A%EC%9D%84%EA%B2%BD%EC%9A%B0%EB%B9%84%ED%99%9C%EC%84%B1%ED%99%94%ED%95%B4%EC%A3%BC%EC%84%B8%EC%9A%94%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[5402] WAS process could not be found. Check the WAS execution status. Disable the agent if you do not wish to use it" error message is displayed. ["[5403] cannot access the Access Log file of the WAS process. Some information collection may be omitted. Check Access Log file" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#5403WAS%ED%94%84%EB%A1%9C%EC%84%B8%EC%8A%A4%EC%9D%98AccessLog%ED%8C%8C%EC%9D%BC%EC%97%90%EC%A0%91%EA%B7%BC%ED%95%A0%EC%88%98%EC%97%86%EC%8A%B5%EB%8B%88%EB%8B%A4%EC%9D%BC%EB%B6%80%EC%A0%95%EB%B3%B4%EC%88%98%EC%A7%91%EC%9D%B4%EB%88%84%EB%9D%BD%EB%90%A0%EC%88%98%EC%9E%88%EC%8A%B5%EB%8B%88%EB%8B%A4.AccessLog%ED%8C%8C%EC%9D%BC%EC%9D%84%ED%99%95%EC%9D%B8%ED%95%B4%EC%A3%BC%EC%84%B8%EC%9A%94%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[5403] cannot access the Access Log file of the WAS process. Some information collection may be omitted. Check Access Log file" error message is displayed. ["[5404] Inotify limit has exceeded. Refer to user guide" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#5404Inotifylimit%EC%9D%84%EC%B4%88%EA%B3%BC%ED%95%98%EC%98%80%EC%8A%B5%EB%8B%88%EB%8B%A4%EC%82%AC%EC%9A%A9%EC%9E%90%EA%B0%80%EC%9D%B4%EB%93%9C%EB%A5%BC%EC%B0%B8%EA%B3%A0%ED%95%B4%EC%A3%BC%EC%84%B8%EC%9A%94%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[5404] Inotify limit has exceeded. Refer to user guide" error message is displayed. ["[5405] Cannot access the following path. Some features may not work properly. Check and take action" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#5405%EB%8B%A4%EC%9D%8C%EA%B2%BD%EB%A1%9C%EC%97%90%EC%A0%91%EA%B7%BC%ED%95%A0%EC%88%98%EC%97%86%EC%8A%B5%EB%8B%88%EB%8B%A4%EC%9D%BC%EB%B6%80%EA%B8%B0%EB%8A%A5%EC%9D%B4%EC%A0%9C%EB%8C%80%EB%A1%9C%EB%8F%99%EC%9E%91%ED%95%98%EC%A7%80%EC%95%8A%EC%9D%84%EC%88%98%EC%9E%88%EC%8A%B5%EB%8B%88%EB%8B%A4%ED%99%95%EC%9D%B8%ED%9B%84%EC%A1%B0%EC%B9%98%ED%95%B4%EC%A3%BC%EC%84%B8%EC%9A%94%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[5405] Cannot access the following path. Some features may not work properly. Check and take action" error message is displayed. ["[6007] Unable to connect to the agent. Check the agent's running status or the server network" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#6007%EC%97%90%EC%9D%B4%EC%A0%84%ED%8A%B8%EC%99%80%EC%97%B0%EA%B2%B0%EC%9D%B4%EB%90%98%EC%A7%80%EC%95%8A%EC%8A%B5%EB%8B%88%EB%8B%A4%EC%97%90%EC%9D%B4%EC%A0%84%ED%8A%B8%EC%9D%98%EC%8B%A4%ED%96%89%EC%83%81%ED%83%9C%EB%98%90%EB%8A%94%EC%84%9C%EB%B2%84%EB%84%A4%ED%8A%B8%EC%9B%8C%ED%81%AC%EB%A5%BC%ED%99%95%EC%9D%B8%ED%95%B4%EC%A3%BC%EC%84%B8%EC%9A%94%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[6007] Unable to connect to the agent. Check the agent's running status or the server network" error message is displayed. ["[6008] Failed to update the agent. Check the agent's running status or the server network" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#6008%EC%97%90%EC%9D%B4%EC%A0%84%ED%8A%B8%EC%97%85%EB%8D%B0%EC%9D%B4%ED%8A%B8%EB%A5%BC%EC%8B%A4%ED%8C%A8%ED%95%98%EC%98%80%EC%8A%B5%EB%8B%88%EB%8B%A4%EC%97%90%EC%9D%B4%EC%A0%84%ED%8A%B8%EC%9D%98%EC%8B%A4%ED%96%89%EC%83%81%ED%83%9C%EB%98%90%EB%8A%94%EC%84%9C%EB%B2%84%EB%84%A4%ED%8A%B8%EC%9B%8C%ED%81%AC%EB%A5%BC%ED%99%95%EC%9D%B8%ED%95%B4%EC%A3%BC%EC%84%B8%EC%9A%94%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[6008] Agent update failed. Check the agent's running status or the server network" error message is displayed. ["[6021] The requested command has timed out. Try again later" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#6021%EC%9A%94%EC%B2%AD%ED%95%98%EC%8B%A0%EB%AA%85%EB%A0%B9%EC%97%90%EB%8C%80%ED%95%B4%EC%8B%9C%EA%B0%84%EC%B4%88%EA%B3%BC%EB%90%98%EC%97%88%EC%8A%B5%EB%8B%88%EB%8B%A4%EC%9E%A0%EC%8B%9C%ED%9B%84%EB%8B%A4%EC%8B%9C%EC%8B%9C%EB%8F%84%ED%95%B4%EC%A3%BC%EC%84%B8%EC%9A%94%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[6021] The requested command has timed out. Try again later" error message is displayed. ["[6023] Unable to connect to the agent. Check the agent's running status or the server network" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#6023%EC%97%90%EC%9D%B4%EC%A0%84%ED%8A%B8%EC%99%80%EC%97%B0%EA%B2%B0%EC%9D%B4%EB%90%98%EC%A7%80%EC%95%8A%EC%8A%B5%EB%8B%88%EB%8B%A4%EC%97%90%EC%9D%B4%EC%A0%84%ED%8A%B8%EC%9D%98%EC%8B%A4%ED%96%89%EC%83%81%ED%83%9C%EB%98%90%EB%8A%94%EC%84%9C%EB%B2%84%EB%84%A4%ED%8A%B8%EC%9B%8C%ED%81%AC%EB%A5%BC%ED%99%95%EC%9D%B8%ED%95%B4%EC%A3%BC%EC%84%B8%EC%9A%94%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[6023] Unable to connect to the agent. Check the agent's running status or the server network" error message is displayed. ["[8003] file quarantine commands failed. Check the agent's running status or the server network" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#8003%ED%8C%8C%EC%9D%BC%EA%B2%A9%EB%A6%AC%EB%AA%85%EB%A0%B9%EC%A0%84%EC%86%A1%EC%9D%84%EC%8B%A4%ED%8C%A8%ED%95%98%EC%98%80%EC%8A%B5%EB%8B%88%EB%8B%A4%EC%97%90%EC%9D%B4%EC%A0%84%ED%8A%B8%EC%9D%98%EC%8B%A4%ED%96%89%EC%83%81%ED%83%9C%EB%98%90%EB%8A%94%EC%84%9C%EB%B2%84%EB%84%A4%ED%8A%B8%EC%9B%8C%ED%81%AC%EB%A5%BC%ED%99%95%EC%9D%B8%ED%95%B4%EC%A3%BC%EC%84%B8%EC%9A%94%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[8003] file quarantine commands failed Check the agent's running status or the server network" error message is displayed. ["[8004] Invalid request. Proceed after refreshing'" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#8004%EC%9E%98%EB%AA%BB%EB%90%9C%EC%9A%94%EC%B2%AD%EC%9E%85%EB%8B%88%EB%8B%A4%EC%83%88%EB%A1%9C%EA%B3%A0%EC%B9%A8%ED%9B%84%EC%A7%84%ED%96%89%ED%95%B4%EC%A3%BC%EC%84%B8%EC%9A%94%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[8004] Invalid request. Proceed after refreshing" error message is displayed. ["[8005] Invalid request. Proceed after refreshing'" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#8005%EC%9E%98%EB%AA%BB%EB%90%9C%EC%9A%94%EC%B2%AD%EC%9E%85%EB%8B%88%EB%8B%A4%EC%83%88%EB%A1%9C%EA%B3%A0%EC%B9%A8%ED%9B%84%EC%A7%84%ED%96%89%ED%95%B4%EC%A3%BC%EC%84%B8%EC%9A%94%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[8005] Invalid request. Proceed after refreshing" error message is displayed. ["[8008] The file has already been quarantined/recovered. Proceed after refreshing'" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#8008%EC%9D%B4%EB%AF%B8%EA%B2%A9%EB%A6%AC%EB%B3%B5%EA%B5%AC%EB%90%9C%ED%8C%8C%EC%9D%BC%EC%9E%85%EB%8B%88%EB%8B%A4%EC%83%88%EB%A1%9C%EA%B3%A0%EC%B9%A8%ED%9B%84%EC%A7%84%ED%96%89%ED%95%B4%EC%A3%BC%EC%84%B8%EC%9A%94%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[8008] The file has already been quarantined/recovered. Proceed after refreshing" error message is displayed. ["[8009] file recovery commands failed. Check the agent's running status or the server network" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#8009%ED%8C%8C%EC%9D%BC%EB%B3%B5%EA%B5%AC%EB%AA%85%EB%A0%B9%EC%A0%84%EC%86%A1%EC%9D%84%EC%8B%A4%ED%8C%A8%ED%95%98%EC%98%80%EC%8A%B5%EB%8B%88%EB%8B%A4%EC%97%90%EC%9D%B4%EC%A0%84%ED%8A%B8%EC%9D%98%EC%8B%A4%ED%96%89%EC%83%81%ED%83%9C%EB%98%90%EB%8A%94%EC%84%9C%EB%B2%84%EB%84%A4%ED%8A%B8%EC%9B%8C%ED%81%AC%EB%A5%BC%ED%99%95%EC%9D%B8%ED%95%B4%EC%A3%BC%EC%84%B8%EC%9A%94%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[8009] file recovery commands failed Check the agent's running status or the server network" error message is displayed. ["[8010] Failed to send the agent enable command. Check the agent's running status or the server network" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#8010%EC%97%90%EC%9D%B4%EC%A0%84%ED%8A%B8%ED%99%9C%EC%84%B1%ED%99%94%EB%AA%85%EB%A0%B9%EC%A0%84%EC%86%A1%EC%9D%84%EC%8B%A4%ED%8C%A8%ED%95%98%EC%98%80%EC%8A%B5%EB%8B%88%EB%8B%A4%EC%97%90%EC%9D%B4%EC%A0%84%ED%8A%B8%EC%9D%98%EC%8B%A4%ED%96%89%EC%83%81%ED%83%9C%EB%98%90%EB%8A%94%EC%84%9C%EB%B2%84%EB%84%A4%ED%8A%B8%EC%9B%8C%ED%81%AC%EB%A5%BC%ED%99%95%EC%9D%B8%ED%95%B4%EC%A3%BC%EC%84%B8%EC%9A%94%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[8010] Failed to send the agent enable command. Check the agent's running status or the server network" error message is displayed. ["[8012] The range that can be queried or accessed at once has been exceeded. Adjust the query period or conditions and proceed" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#8012%ED%95%9C%EB%B2%88%EC%97%90%EC%A1%B0%ED%9A%8C%EB%98%90%EB%8A%94%EC%A0%91%EA%B7%BC%ED%95%A0%EC%88%98%EC%9E%88%EB%8A%94%EB%B2%94%EC%9C%84%EB%A5%BC%EC%B4%88%EA%B3%BC%ED%95%98%EC%98%80%EC%8A%B5%EB%8B%88%EB%8B%A4%EC%A1%B0%ED%9A%8C%EA%B8%B0%EA%B0%84%EB%98%90%EB%8A%94%EC%A1%B0%EA%B1%B4%EC%9D%84%EC%A1%B0%EC%A0%88%ED%95%98%EC%97%AC%EC%A7%84%ED%96%89%ED%95%B4%EC%A3%BC%EC%84%B8%EC%9A%94%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[8012] The range that can be queried or accessed at once has been exceeded. Proceed by adjusting the search period or conditions" error message is displayed. ["[8013] The modified detection target setting information was sent, but it failed. Check the agent's running status or the server network" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#8013%EB%B3%80%EA%B2%BD%EB%90%9C%ED%83%90%EC%A7%80%EB%8C%80%EC%83%81%EC%84%A4%EC%A0%95%EC%A0%95%EB%B3%B4%EB%A5%BC%EC%86%A1%EC%8B%A0%ED%95%98%EC%98%80%EC%9C%BC%EB%82%98%EC%8B%A4%ED%8C%A8%ED%95%98%EC%98%80%EC%8A%B5%EB%8B%88%EB%8B%A4%EC%97%90%EC%9D%B4%EC%A0%84%ED%8A%B8%EC%9D%98%EC%8B%A4%ED%96%89%EC%83%81%ED%83%9C%EB%98%90%EB%8A%94%EC%84%9C%EB%B2%84%EB%84%A4%ED%8A%B8%EC%9B%8C%ED%81%AC%EB%A5%BC%ED%99%95%EC%9D%B8%ED%95%B4%EC%A3%BC%EC%84%B8%EC%9A%94%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[8013] The modified detection target setting information was sent, but it failed. Check the agent's running status or the server network" error message is displayed. ["[8023] Unable to find the web server environment/path settings for the Pod" error message](/docs/en/wbd-wbdtroubleshoot-errorcode#8023Pod%EC%9D%98%EC%9B%B9%EC%84%9C%EB%B2%84%ED%99%98%EA%B2%BD%EA%B2%BD%EB%A1%9C%EC%84%A4%EC%A0%95%EC%9D%84%EC%B0%BE%EC%9D%84%EC%88%98%EC%97%86%EC%8A%B5%EB%8B%88%EB%8B%A4%EC%98%A4%EB%A5%98%EB%A9%94%EC%8B%9C%EC%A7%80) "[8023] Unable to find the web server environment/path settings for the Pod" error message is displayed. ## Learning resources We offer various materials for you to explore. To learn more about WebShell Behavior Detector, check out these helpful links: - FAQs: [WebShell Behavior Detector FAQs](https://www.ncloud.com/support/faq/prod?categoryCode2=SEC&categoryCode3=SV_0170&page=1) - The NAVER Cloud Platform blog: [Experience simple and precise web shell detection with the Webshell Behavior Detector (WBD)!](https://blog.naver.com/n_cloudplatform/222591062898?trackingCode=blog_bloghome_searchlist) Note If you're still having trouble finding what you need, click on the feedback icon and send us your thoughts and requests. We'll use your feedback to improve this guide.