Create domain

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Available in Classic and VPC

A domain is the fundamental unit of a chatbot service, and you have to create one domain for each chatbot you want to build.
To create a domain:

  1. In the NAVER Cloud Platform console, navigate to i_menu > Services > AI Services > CLOVA Chatbot > Domain.
  2. Click [Create domain].
  3. Enter domain information.
Item Description
Domain name Enter domain name. You can enter up to 100 characters.
Domain code Enter domain code. You have to set it as a unique value that does not overlap with the code of another chatbot.
  • It is recommended to enter the value in a name space form (com.ncloud.chatbot.support).
  • To check for duplicates, enter the domain code and click [Check].
Natural language processing Choose a language in which you want to provide CLOVA Chatbot service.
  • You can choose from Korean, English, Simplified Chinese, Traditional Chinese, Japanese, Thai, or Indonesian.
  • This service reflects the characteristics of the selected language during natural language processing and learning.
  • When entering conversation data into the domain, the content has to match the language selected in 'Natural Language Processing.'
Service type Choose service type
  • Trial: A service type that allows you to use a domain free of charge for 6 months. Each month, you get 10 free builds and 1,000 free API calls, and each account can create up to 5 Trial versions.
  • Standard: A paid service type with unlimited builds and API calls. A pricing plan suitable for operating small scale and large scale services.
  • CLOVA AiCall: Service type to support CLOVA AiCall
Temporary saving of conversation Select whether to enable real-time collection of conversations between the chatbot and the user. Collected conversations are deleted once the cache expires. (cache expiration time: About 1 hour)
When using a voice environment (CLOVA), if you choose to temporarily store conversation logs, you can utilize previous chatbot utterances.
  1. Once information is entered completely, click [Create domain].
  2. To execute the Chatbot Builder, click [Execute builder].

Copy domain

If you have to create a chatbot service similar to an existing one, you can easily do so by using the copy function. Alternatively, if you plan a large-scale update for an existing chatbot service and testing is required, you can copy the domain and conduct tests first on the duplicated domain.
To copy a domain:

  1. In the NAVER Cloud Platform console, navigate to i_menu > Services > AI Services > CLOVA Chatbot > Domain.
  2. Select a checkbox of the domain that you want to copy and click [Copy].
  3. Create a domain in reference to the 'Create domain' section.

Delete domain

You can delete a domain that is no longer in use. To delete a domain:

  1. In the NAVER Cloud Platform console, navigate to i_menu > Services > AI Services > CLOVA Chatbot > Domain.
  2. Select the project to delete and then click [Delete].