Global CDN troubleshooting

Available in Classic and VPC

This page lists problems you might run into when using Global CDN. Click on the error to see more details.

Troubleshoot common issues

The following are examples of common errors you might encounter:

Troubleshoot HTTPS protocol unavailable issues
I need to use HTTPS, but only HTTP protocol is supported when I use my domain.
I want to use HTTPS while using my own domain.

Troubleshoot unspecific image calls unavailable issues
An unspecific image is not being called.

Troubleshoot Cache Poisoning occurrence issues
Cache Poisoning issues occur.

Troubleshoot caching issues

The following are examples of cache-related issues you might encounter:

Troubleshoot previous image-displayed issues even after image changes
I've changed the image, but the previous image continues to be displayed.

Troubleshoot content caching unavailable issues
The content is not cached.

Troubleshoot continued request issues after applying Global CDN
I've already applied Global CDN, but the origin server receives continued requests.

Troubleshoot continued request issues to the origin server although the set Cache Expiry time has not passed
Although the set time on Cache Expiry has not passed, the origin server receives continued requests.

Learning resources

We offer various materials for you to explore. To learn more about Global CDN, check out these helpful links:

• FAQs: FAQs from Global CDN users
• NAVER Cloud Platform blog: Introduction to the new product - Global CDN