Available in Classic and VPC
This section provides solutions for potential issues you may encounter while using the Global DNS service. Click each issue to navigate to the relevant page.
Common issues
You may experience the following common issues.
DNS record edit error
DNS record changes are not applied after editing.
Host response delay
In Linux, there are times when the response from hosts registered in the load balancer or DNS is delayed.
Domain unresponsive
The domain does not respond.
The domain fails to respond intermittently.
View KEYDATA
Unable to search for the KEYDATA required for DNSSEC registration.
View DS record
Want to view the DS record.
"Register the subdomain after delegating it from the parent domain." message
The message "Register the subdomain [www.example.com] after delegating it from the parent domain [example.com]." appears.
Domain migration between accounts
Unable to transfer a domain registered in Global DNS to another account.
Want to transfer name servers for use with another account.
Content to explore
NAVER Cloud Platform provides information in various formats to assist you. Here's some useful content for using the Global DNS service.
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