Available in Classic and VPC
The BrandMessage Message section describes how to send BrandMessage messages and view message delivery history.
To use the features provided in the Biz Message > BrandMessage Message menu, you must have a project enabled for Biz Message.
To create a project, see Create project; to edit the settings of a created project, see Edit project.
Send BrandMessage messages
BrandMessage messages can be sent only through the Open API.
See the BrandMessage API in the Simple & Easy Notification Service API guide.
View BrandMessage delivery history
To view BrandMessage delivery history:
Message delivery history can be viewed for up to the last 90 days via the API and console, and the lookup query period can be set up to 30 days.
Since delivery history older than 90 days is not provided separately, you must store and manage downloaded files separately using the Export feature within the available viewing period if necessary.
- In the NAVER Cloud Platform console, navigate to Menu > Services > Application Services > Simple & Easy Notification Service.
- Navigate to Biz Message > BrandMessage Message.
- Select the project and KakaoTalk Channel for which you want to view the delivery history.
- The BrandMessage delivery history of the messages sent through the selected project and KakaoTalk Channel is displayed.
- You can filter the history by setting a time range or applying filters, if needed.
- Request status: The status of the message delivery request to the message delivery server.
- Succeeded: The status when the request is successful.
- Failed: The status when the request has failed.
- Delivery status: The status of the delivery process handled by the message delivery server.
- Succeeded: The status when delivery is successful.
- Processing: The status when delivery is being processed.
- Failed: The status when delivery has failed.
- Request ID: An ID issued per recipient that allows checking individual results via the OPEN API.
- Click [View full result] to check the results data for the delivery request in JSON format.
- For more information about delivery results data, see BrandMessage API.
Export message history
You can export BrandMessage history to Object Storage.
- Export is only available to Object Storage in the Korea Region, and additional charges apply.
- You can only export when the number of requests is 100,000 or fewer.
- In the NAVER Cloud Platform console, navigate to Menu > Services > Application Services > Simple & Easy Notification Service.
- Navigate to Biz Message > BrandMessage Message.
- Select the project to export message history from and click [Request export].
- The export request popup appears.
- Enter the export information and click [Request file creation].
- You can select either JSON or CSV as the data format to transfer.
- Enter the file name.
- Select the destination bucket.
- If no bucket exists, the [Create bucket] button appears; click it to create a bucket (see Create bucket).
- You can check the result of the export request in the [Export list].
Set BrandMessage usage limits
To set BrandMessage usage limits:
- In the NAVER Cloud Platform console, navigate to Menu > Services > Application Services > Simple & Easy Notification Service.
- Navigate to Biz Message > BrandMessage Message.
- Select the project to set usage limits for and click [Set usage limits].
- After setting the usage limits, click [Save].
- If you need to send more messages than the monthly limit, please contact Customer Support.
KakaoTalk Biz Message is billed per message sent, and rates vary between advertising-consent users (M, N groups) and channel friends (I, F groups).